Overview
Located approximately 2km north of the Horseshoe Falls, the Ramada Niagara Falls is situated in the Fallsview District.
The hotel is comprised of 192 rooms and suites on 7 stories, and offers cable TV, air-conditioning, free Wi-Fi, coffee maker, hair dryer, and iron & ironing board. Suites include jacuzzi tubs, and the hotel has an indoor pool and fitness centre. Accessible rooms are available upon request, and children under 17 years stay free with an adult. Pets are not allowed, and parking is $12 per night. Free shuttle service to the Falls, area attractions and casinos is available for guests who stay and park at the hotel.
The Ramada Niagara Falls is within a short distance to many of the Falls' tourist attractions including Journey Behind The Falls (about 5 minutes driving time), the Clifton Hill Entertainment District (a 2 minute drive north-east of the hotel), Fallsview Casino (roughly a 9 minute walk south of the hotel), and Marineland (approximately 5 minutes driving time).
The hotel offers on-site dining at IHOP, serving breakfast, lunch and dinner, and is open 24 hours daily. Other nearby dining options include East Side Mario's and Outback Steakhouse (both a 2 minute drive time south of the hotel), and TGI Friday's (roughly 9 minutes walking time).
Shopping is available at Canada One Factory Outlets and the Brand Name Shoe Warehouse (both within a 7 minute drive east of the hotel), and the Centre Gift Shop (approximately 11 minutes walking time). The hotel is 15.8km (approximately 19 minutes driving time) from St. Catharines/Niagara District Airport (YCM). (All distances and travel time estimates - Google Maps).
Verified with a Front Desk Agent: Free Wi-Fi, parking $12 per night, pets not-allowed. (Call date: July 19th, 2012).
The GoodGuest reviews, of those used for this analysis, showed a positive response to the hotel's free shuttle, staff, and cleanliness.
Many guests were pleased with the hotel's free shuttle service to the Falls' main attractions and surrounding activities. Some of these guests mentioned the hotel was not a short walk to the Falls, and that the shuttle was appreciated for its convenience.
Several of the reviews for this analysis characterized the staff as "helpful and friendly", and that they were quick to resolve any issues that may have come up during their stay.
Many lodgers described their rooms as clean and tidy, and commented that the rooms looked similar to the advertised photos of the hotel.
The Bad
Negative reviews found for this analysis mentioned the hotel's parking, restaurant, and room amenities.
Many reviewers were disappointed with the cost of parking at this hotel. They commented that the parking cost was not advertised, and were surprised upon finding out that parking was not included.
Some guests who wrote negative reviews said the on-site IHOP restaurant was "over-priced" and "too expensive". They mentioned going elsewhere to eat would be a better option if cost was a factor.
A few lodgers had complaints that their rooms did not include a refrigerator. Other complaints by a few guests regarding their rooms said the view was not as advertised, and the decor was bland.
Booking.com guest reviews rated the hotel 7.8 out of 10 from 366 reviews.
Hotels.com guest reviews rated the hotel 3.8 out of 5 from 136 reviews.
TripAdvisor.com guest reviews ranked the hotel #53 out of 138 Niagara Falls hotels from 189 reviews.
Verified with a Front Desk Agent: Free Wi-Fi, parking $12 per night, pets not-allowed. (Call date: July 19th, 2012).
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Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
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