The Niagara Falls Marriott is located next door to Fallsview Casino Resort and features several guest rooms with a view of the falls. Skylon Tower is approximately 1km (Google Maps) from the hotel, and other area attractions include Marineland Theme Park and Niagara Falls IMAX Theatre. The hotel is also within close proximity to several restaurants.
The hotel features an on-site restaurant, as well as a bar in the lobby and a Starbucks. Other amenities include a hot tub, an indoor swimming pool, a sauna, a game room, massage services and ping-pong tables. Wireless Internet is available in the public areas free of charge. Other services include business services, room service, babysitting services and concierge services. There are also meetings rooms on site, as well as a gift shop.
Room amenities include an iron/ironing board, a clock radio, cable television, blackout drapes, a coffee maker, a video game console and a hair dryer. Wired and wireless Internet is available for a surcharge. Guests can request turndown service and infant cribs.
Guests who stayed at the Niagara Falls Marriott were primarily happy with the hotel and they particularly liked the rooms and the staff.
A large number of guest reviewers commented on spacious and large rooms. Some guests described the rooms as "really big," whereas others mentioned that the rooms provided plenty of space to move around. Guests also seemed happy with the cleanliness of the rooms, with many guests praising the hotel and the housekeeping staff for keeping the property clean.
The beds and pillows were also mentioned in several guest reviews. The majority of guests had a comfortable stay and they often stated that the beds were "cozy" and "soft."
Guests who booked a Fallsview room were generally impressed with their choice. Comments regarding these rooms were mainly positive, with several guests describing the view of the falls as "unbelievable," "magical" and "awesome."
Negative comments were scarce, but some guests had issues with the prices, the wireless Internet and the valet parking.
Guests who didn't like the prices agreed that the hotel and its amenities were overpriced. Some of these guests expected to pay more in a tourist area. However, they felt that the Marriott took advantage of tourists by charging expensive prices for parking, the Internet and the rooms. Some guests even complained about the expensive price tag attached to the bottled water located in the rooms. One guest reviewer used the phrase "tourist trap" to describe the hotel.
Some guests complained of being unable to access the wireless Internet on the higher floors, and many guests were disappointed with the valet service. The hotel apparently only had one valet person during certain times of the day, which resulted in long wait times.
average guest ratings were 8.5 out of 10 points.
TripAdvisor.com ranked the Niagara Falls Marriott #6 out of 137 hotels in Niagara Falls. Guest ratings averaged 4 out of 5 points.
CanadianHotelGuide.com guest ratings averaged 8 out of 10 points at the time of writing.