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Guest Reviews
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7.8
Good
#15 out of 62
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Guest Rating Explained
Rating: 7.8 / 10
| Hotel Rating Breakdown |
| Amenities: |
8.8 |
| Cleanliness: |
8.6 |
| Location: |
8.0 |
| Comfort: |
8.1 |
| Service: |
7.7 |
| Value: |
7.1 |
Details
No. of guest ratings: 31
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #15 out of 62 hotels in Niagara Falls ranked by guests.
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Anonymous guest from Mississauga, ON CA stayed on August 17, 2006
"The Hilton is a very nice hotel, I did not appreciate having to pay for parking, and a destination fee on top of the hotel bill though. The ammount of money that is charged per night is already outrageous!!! In the future I would probaby choose to stay at one of the smaller hotels."
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Tom from Davie, FL US stayed on August 12, 2005
"We arrived at 1:00 p.m., and were not able to get into the room until around 4:30 p.m. Then, the room was not the same as the one that we had reserved, according to Hilton on-line. The view of Niagara Falls was very poor. When we went back to the Front Desk to make a change, they were not helpful, and made no attempt to change the room on either one of the two days that we stayed. We asked for additional pillows, and did not receive them, either day. We also asked for enough towels for a family of four, and did not receive them, either day. The waterfall pool was freezing. We strongly recommend that visitors to Niagara Falls stay at the Sheraton, Embassy Suites, Brock Plaza, or the Casino across the street from the Hilton, because the Casino building is about the best view that they are going to get!"
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Anonymous guest from Burlington, ON CA stayed on March 14, 2004
"We were upgraded to a Fallsview room at no extra charge which was a great bonus. We were not happy with the parking situtation. There was limited parking and you had to pay $15 up front for parking per day."
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Tom from Leicester, NY US stayed on February 16, 2004
"the pool area attracts a large number of children from morning to night and can tie up the elevators too if you go when there is a holiday or weekend"
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Amar from St Catharines, ON CA stayed on February 14, 2004
"Wonderful experience!! I took my g.f for valantines and she was overwhelmed thanks to Hilton. Beautiful hotel and I recomend it to everyone for sure."
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Sanjeev from Toronto, ON CA stayed on January 19, 2004
"Your hotel was very accomodating with regards to check-in and check-out times. I was pleased with the service and atmosphere. Thank you for a great weekend."
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Patrick from Buffalo, NY US stayed on November 30, 2003
"I did not appreciate a parking bill tagged onto my hotel bill, and this will prevent me from ever staying at this chain of hotel again. As if the bill wasn't expensive enough, you make me pay to park, too? Utterly ridiculous!"
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Clive g. from New York, NY US stayed on November 08, 2003
"Found my room unclean, clothes hangers on the floor, a welcome card for previous occupants and some pins left on carpet that were truly dangerous, one piercing my foot. On complaint to desk was greeted with bored disinterest, despite the fact that I could have sued and I was made to feel that, as I had booked by Internet, I was lucky to have a room at all. Because I am a senior citizen and wished to enjoy Niagara Falls for a further night and certainly did not want the inconvenioence of leaving the hotel, stayed in a 'Standard' rate room for the second night, surrounded by rowdy teenagers who were banging on doors the whole night. Not a pleasant experience, to say the least and certainly NOT what I come to expect from Hilton. By the way, the Restaurant was superb and the service was perfect, in sharp contrast to the surliness of the Reservation Desk. You really need to check them out. All the above is accurate and it spoiled, what was for me, a nostalgic return to Niagara after 30 years. Clive Lythgoe."
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Overview & Amenities
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The Hilton Niagara Falls Fallsview overlooks both the Canadian and US Falls and is approximately 35 miles from Buffalo Niagara International Airport. The new Niagara Fallsview Casino Resort is located directly across the street from the Hotel.
The hotel's rooftop restaurant, The Watermark, has the hotel's best views of the falls. There is an indoor pool with a 27-foot waterfall, as well as a steam room, sauna, fitness area, and arcade. The majority of the rooms feature a single whirlpool tub or a two-person Jacuzzi in an oversized bathroom. Hotel amenities include room service, and valet service. The Hotel also offers a shuttle service to the falls and all major attractions.
All guestrooms include two-line telephones with voicemail and dataport, fresh air vents, hairdryers, irons, alarm clock/radios, Pay Per View movies, daily newspapers, and in-room coffee.
Policies
Guarantee:
Cancel:
Check-In: 1600
Check-Out: 1100
Services Description
Air conditioning
Coffee shop
Elevators
Gift shop
Lounge
Parking
Restaurant
Wheelchair access
Convenience store
Attraction Info
Dining Info
Recreation Info
* basketball - nearby
* beach - nearby
* bowling - 4 miles
* casino -
* driving range - nearby
* fishing - 1.5 miles
* fitness center - onsite. weights-steam
room-jacuzzi-whrlpl. open 7am-11pm daily.
* golf - .50 miles
* hiking - nearby
* horseback riding - nearby
* indoor pool - onsite. the experience the falls
adventure pool w/ spiral slide
* jogging track - 1 mile
* paddle tennis table - nearby - 1 mile
* pool table - nearby
* putting green - nearby
* racquetball - nearby - 1 km
* squash - nearby
* video arcade - onsite
* walking track - 1 mile.
Room Type Descriptions
accom. descriptions-
acc - - 5 guest rooms equipped for the physically challenged
std - - city view rooms have two queen beds.
upg - - pemium falls view rooms have two queen beds.
rooms-516
*room amenities-
* 120 ac * 24-hour housekeeping
* accessible * adjustable thermostat
* air conditioning * alarm radio
* audible alarms * automatic door closer
* bathroom amenities * clock radio
* coffeemaker * connecting rooms
* dataport * hair dryer
* high speed internet * high speed internet charge
* internet access * iron
* ironing board * jacuzzi
* lever door handles * non-smoking room
* pay per view movies * sofa bed
* television * two line telephones.
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Booking Information
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The hotel you have selected -- Hilton Niagara Falls Fallsview -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Hilton Niagara Falls Fallsview through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Hilton Niagara Falls Fallsview computer reservation system in Niagara Falls, Ontario.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Hilton Niagara Falls Fallsview. For your comfort and peace of mind, you may even.
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