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Older Niagara Falls hotel a 15 min walk to Clifton Hill with free parking but mixed reviews

Pros
  • Free amenities: Wi-Fi, basic breakfast, underground parking
  • Several reviewers thought that the location was convenient for accessing attractions by car or on foot
  • Staff were friendly and helpful, according to guests
Cons
  • Guest opinion was mixed over the cleanliness and comfort of the rooms
  • Very dated hotel in need of repair and updates said guests
  • Parking lot small, according to guests
  • Breakfast selection too minimal said guests
  • Some guests felt they had overpaid
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Jun 11, 2015
Overview
This budget property is situated on a major thoroughfare, in walking distance of restaurants and attractions on Clifton Hill street, about a 15-minute walk away. Guests can reach the Horseshoe Falls on foot in 30 minutes.

This hotel is smoke free and pet free and all 60 rooms include free Wi-Fi, cable TV, a coffeemaker, a work desk, an iron and ironing board, a hair dryer, and individual climate control. Select rooms also feature a mini-fridge, cathedral ceilings and balconies. Rooms are furnished with one king, one queen, 2 doubles or 2 queen beds. Suites offer a separate bedroom and a sofabed and may include a heart-shaped jacuzzi.

Free underground and surface parking is available on site. 

A free continental breakfast is served daily from 7 am to 11 am.

Other on-site amenities include an elevator, tour assistance, an outdoor patio and an ATM.

The Fallsview Casino and Skylon Tower are both about 4 minutes away by car, while the Maid of the Mist (boat tour of Niagara Falls) is a 6-minute drive away. The Journey Behind the Falls attractions is 9 minutes away by car. Marineland (amusement and animal exhibition park) is a 9-minute drive away. 

Access to the QEW is 6 minutes away by car, while shopping and restaurants on Lundy's Lane are about a 5-minute drive away. Vineyards at Niagara-on-the-Lake are 25 minutes away by car. (All walking and driving time estimates: Google Maps)

Confirmed with the front desk on June 11, 2015: the hotel does not allow pets and there is an elevator on site
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The Good
Reviews were somewhat mixed for this property, among the reviews sourced for this analysis. However many guests thought that the room rates were reasonable for Niagara Falls and that the staff were friendly and helpful.

Several guests thought that the location was convenient for accessing Clifton Hill area attractions and the Horseshoe Falls on foot and other attractions by car. 

Guests who mentioned the staff, typically said they were friendly, helpful and gave good service.


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The Bad
There was a mix of positive and negative reviews for this hotel, among the reviews read for this analysis. 

Several reviewers complained about the parking facility and described both the indoor and outdoor parking lots as small and cramped. A couple of guests also complained about potholes and one reviewer said that the parking lot was a "bit rough".

Guest opinion was mixed when it came to the cleanliness of the rooms. Some said they were clean and some said they were dirty. Those who judged the rooms to be dirty spoke of finding mouldy bathrooms and dirty floors. Others had issues with noise transfer between the rooms and TVs or Wi-Fi that didn't work well, broken lamps, broken hair dryers, old furniture, dark rooms, beds with bad mattresses and pillows, sheets that didn't fit the bed and moved in the night, jacuzzi jets not working.

Several guests thought that the free breakfast lacked selection. A few guests described the free breakfast as including toast, cereals and pastries.

The parking lot was frequently described as small and some did not feel safe in the 'shady' neighbourhood.

Although this was a cheap hotel by Niagara Falls standards, guests often felt they had overpaid.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.4 out of 5, with 80% of 299 guests recommending the property.

TripAdvisor.ca ranked this hotel #73 out of 137 properties in Niagara Falls, with an average score of 3 out of 5, from 95 reviews.

Booking.com gave this property an average score of 6.5 out of 10, based on 150 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
6.3
Fair
#
69 / out of 109
hotels in Niagara Falls

Rated 6.3/10 based on 1140 reviews

Ranked #69 out of 109 hotels in Niagara Falls

1140
Map Marker Glengate Hotel
5534 Stanley Avenue, Niagara Falls, ON