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Guest Reviews
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8.1
Very Good
#7 out of 62
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Guest Rating Explained
Rating: 8.1 / 10
| Hotel Rating Breakdown |
| Amenities: |
8.5 |
| Cleanliness: |
8.8 |
| Location: |
8.0 |
| Comfort: |
8.5 |
| Service: |
8.0 |
| Value: |
7.4 |
Details
No. of guest ratings: 12
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #7 out of 62 hotels in Niagara Falls ranked by guests.
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Linda from Toronto, ON CA stayed on March 17, 2006
"Elevator service was very frustrating, but noted you are installing another one to assist - very good idea.
Valet service was terrible! I would not come back to the hotel because of how slow it was to get my car which I needed if I wanted to go anywhere b/c it wasn't walking distance to downtown. Worst valet I've ever had to experience AND to add insult to injury I was forced to pay for it ($20.00) because there was no on-site parking. Why not offer a client, valet at the charge or free parking? I hated that service was forced on you."
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Roger from Madison, AL US stayed on October 13, 2005
"Yes, I went there from Iraq on vacation and would have appreciated that canadian hotel guide would have afforded me to get a copy of my receipt upon departure so I could have claimed my taxes when crossing the boarder to the US. Other thatn that everything was perfect. I was accompanied on this trip by my daughter of 15 year old daughter. She also loved it and all of my requests were granted. I had originally booked a regular room which was upgraded tp a wuite on the 31st floor with a beautiful view of both (U.S. and Canadian Falls). I am looking on revisiting the Niagara Falls in the Futurel; and I will only stay @ The Embassy Suites. Even as a US government contractor in Iraq the price was very reasonable and affordable. Also it was nice to be provided with FREE buss transportation to all of the sites and business sections in Niagara Falls. Thank You very for the wonderful stay and it is one that we will never forget.
Roger & SW from Iraq"
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Cornelius from Mamaroneck, NY US stayed on October 05, 2005
"The view was incredible - we could have stayed in our room the whole time. The room wasclean, fresh. The front desk was most helpful - Travelocity had not sent in our reservation but thye helped us, put us in one room for one night, changed to what we had reserved the second night.
Breakfast was bountiful, but a bit boring. You could switch between pancakes and waffles, or have different muffin or sweetroll. I didn't thing the piles of already toasted bread was appetizing. The coffee wasn't great. Service was very attentive the first day, non-existant the second.
The manager's reception was generous and nice.
Lobby is gorgeous.
Other workers - cleaning, maintenance, etc were pleasant. It's always nice for someone to smile and say hello. It's surprising how few people actually do this. Please keep your staffd doing this. It makes guests feel at home."
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Erich from Interlaken, CH stayed on May 12, 2005
"Great place! I will be back."
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Esther from Westmaas, NL stayed on July 02, 2004
"Amazing view !!"
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Overview & Amenities
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The Embassy Suites Niagara Falls is a 42-storey building over the Niagara Falls, approximately 100 yards from the water's edge and 45 miles from Buffalo/Niagara International Airport. Within walking distance are Casino Niagara, Clifton Hills, Maid of the Mist, Skylon Tower and the new Niagara Fallsview Casino Resort.
The Hotel offers complimentary breakfast and a complimentary Manager??s reception. Hotel amenities include the 10-storey atrium, dining overlooking the falls, indoor pool, whirlpool, fitness center, valet parking, shuttle to the Casino and attractions, Starbucks, and TGI Fridays. The hotel??s new restaurant, The Keg Steakhouse & Bar, features a ledge stone fireplace and a showpiece 3-level tiered seating, with floor to ceiling windows for panoramic views of the Falls from every table in the restaurant. The hotel also offers valet laundry service.
All rooms have hairdryers, coffeemakers, irons and ironing boards, and microwaves.
Policies
Guarantee:
Cancel:
Check-In: 1600
Check-Out: 1200
Services Description
* coin laundry * concierge desk
* evening social/mgr receptio * gift shop
* handicap facilities * lounge
* restaurant * wheelchair access
amenities-
120 ac air conditioning
am fm alarm clock radio bath tub
cable tv coffeemaker
connecting rooms crib
dataport hair dryer
high speed internet high speed internet charge
high speed wireless charge iron and ironing board
kitchen microwave
minibar non-smoking room
refrigerator rollaway bed
shower television
Attraction Info
Dining Info
Recreation Info
* fitness center
* indoor pool
* sauna
* jacuzzi
Room Type Descriptions
accom. descriptions-a2d - smoking 2 dbl bds studio rm
ajs - 2 bd basic smoking suite
c2t - non smoking two bed special
e2d - non smoking suite with two double beds
g1k - smoking king custom suite
j1k - non smoking suite with king bed
j1t - non smoking king other
n1s - non smoking king special
n2d - nonsmoking suite with two queen beds
s1t - smoking two bd custom
sek - kng executive smoking
t1k -
u1k - kng executive non smoking.
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Booking Information
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The hotel you have selected -- Embassy Suites Niagara Falls Fallsview -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Embassy Suites Niagara Falls Fallsview through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Embassy Suites Niagara Falls Fallsview computer reservation system in Niagara Falls, Ontario.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Embassy Suites Niagara Falls Fallsview. For your comfort and peace of mind, you may even.
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