Affordable rates, attentive staff, 2-min walk to shopping with easy highway access
- Free Wi-Fi, free parking
- Many lodgers were pleased with the hotel's affordable rates and good value
- The hotel's staff were praised for their professional and attentive service
- Several guests enjoyed the hotel's quiet location and proximity to highway access
- Some guests reported cleaning issues and dated decor in their rooms
- Noise transfer was reported by a few guests
- The second-floor Wi-Fi was intermittent according to a few lodgers
Updated May 28, 2013
This smoke-free hotel has 121 air-conditioned guest rooms, each offering one queen, one king or two queen beds, free Wi-Fi, cable TV, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Some rooms provide a jetted tub, a balcony, a seating area with a sofabed and/or a fireplace. Wheelchair-accessible rooms are available upon request, and pets are permitted for an additional $20 per pet per night.
Hotel amenities include an indoor pool, an 18-hole mini-putt course, a business centre, vending machines and free parking. Wimpy's Diner, located on site, serves breakfast, lunch and dinner daily.
The Journey Behind the Falls is roughly a 9-minute drive southeast of the hotel, while Fallsview Casino is a 7-minute drive southeast. IMAX Theatre Niagara Falls is approximately a 6-minute drive eastward, and Niagara Falls International Airport (IAG) is about a 25-minute drive east. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $20/pet/day, wheelchair accessible. (Call Date: May 26, 2013)
Booking.com guest reviews rated the hotel 7.5 out of 10 from 290 reviews.
The author called the hotel on May 26, 2013 to verify some information.
7 out of 10 | April stayed September 24, 2013
"Get what you pay for...."
"Service was good..let us check in early, and very friendly. Room was clean, simple and good for what we needed for the value. Kids liked that there was a playground out back. Internet was poor, not a strong reception and the TV only had 4 channels...two of which where the same. The channel where really bad. Bad reception at times. Close driving distance to attractions and walking distance to restaurants and local shopping. Kids liked the pool however I found an over use of chlorine in water...fumes burned eyes and skin. Not recommended for people with sensitive skin. Over all if your looking for a quiet simple place to stay for a good price thus is a good choice. If you want the extras of a hotel room, thus may not be a place for you."
7 out of 10 | Verified Guest stayed June 30, 2013
"Staff was very very nice.however wifi wasn't working and the pool area was extremely hot. Beds could use some work. Overall good stay."
8 out of 10 | Robert stayed January 15, 2012
"awesome price for a very good room"
"We needed a few extra things for our rooms, like ironing board, box of tissues, extra pillows, and a plunger, they were prompt, we had everything we needed within minutes of asking. Great service.Very clean and modern."
9 out of 10 | Verified Guest stayed November 26, 2011
"Highly recommend this hotel."
"I was given the impression that breakfast was free but I was told at the hotel the next morning that breakfast was not included at this location which was disappointing."
4 out of 10 | Verified Guest stayed November 02, 2011
"The front hotel staff were very nice, but house keeping was an issue during our stay. We noticed a stain on the duvet upon arrival and asked for it to be changed, but while we were out the housekeeper took our tip but just re-made the bed with the same dirty blanket. She also forgot to leave us things like toilet paper and an extra face cloth (there was only one facecloth left), and did not vacuum our room the entire four days that we were there. We have stayed at this hotel 2 times in the past, and this was the first time cleanliness was an issue. When we mentioned our concerns to the front desk on check-out, we were assured that this issue would be addressed and apologies were given. In the past what my boyfriend and I liked about this hotel was that it was clean, the room rates were low, and we liked the convenience of having an outdoor courtyard room. Negatives include the fact that the beds are quite firm, and the way the flatscreen TV is attached to the wall you can't attach an HDMI cord to hook up a DVD player or X-Box. The TV cable only had a few working channels, and the rest were fuzzy. We have stayed at this hotel two times in the past, but I am not sure if we will be staying there for our next visit to Niagara Falls."
8 out of 10 | Verified Guest stayed August 02, 2011
"When we first arrived we were told our rooms were ready we went up to them and the cleaning lady said they weren't done and she was very rude. The girl behind the desk was very friendly though and helped us out. Our toilet overflowed but housekeeping was there quickly enough to fix the problem. We had forgotten one of our bags with our camera in it and they had nicely put it at reception for us."
8 out of 10 | Patricia stayed April 02, 2011
"The hotel was great."
3 out of 10 | Verified Guest stayed August 02, 2006
"The room was over priced. It needs some serious cleaning/renovation (ie carpet, bathroom) It would have been nice to at least had a coffee machine in the room for the price. The t.v. was small and we had this huge cabinet. It took over the wall with the only mirror. Would not stay again. The pool was way too hot and the hot tub was unbearable."
5 out of 10 | Theresa stayed May 29, 2005
"It was great that they offered a shuttle to the main attractions but it was ridiculous that it took an hour to get from there and back! It sort of ruined the night when the prime hours of 10pm-11pm were taken up by getting back to the hotel. I also think they should offer the shuttle past 11 considering the casino is open all the time and bars until 2! The rooms were satisfactory, but the service was great"
3 out of 10 | Jim stayed May 02, 2004
"The clientelle was young and noisy. There were all night parties on our floor. There were slamming doors that continued throughout the night. The adjacent restaurant, Denny's, was absolutely terrible. During our dinner meal the night of our arrival, our order was so badly screwed up they didn't charge us for our food. The following morning, the meal was so badly screwed up again, they offered to pay for our meal again. The food was at best, marginal, and the service was worse than terrible. The pool was small and full of sceaming, jumping teenagers the whole weekend. Don't make the same mistake we did. Stay at another chain."