Niagara Falls hotel near Fallsview Casino with minimal service and many complaints
- Many guests praised the hotel's friendly and knowledgeable staff
- The hotel's location was considered close to many Niagara Falls attractions and restaurants
- A few lodgers were pleased with the hotel's economical rates
- Many guests complained of no working Wi-Fi and no cable channels on TV and no ice machine in the motel
- Some guests reported worn decor and old fixtures in their rooms
- Noise transfer was reported by a few guests
- Guests complained of rooms that smelled of smoke
- Parking is $10 per night
- No elevator
Updated Mar 4, 2015
This non-smoking hotel has 96 air-conditioned guest rooms, each offering TV (no cable channels), a coffeemaker, a desk, an iron and ironing board and a hair dryer. Rooms with a jetted tub are also available, but there are no wheelchair-accessible rooms. Rooms are furnished with one king bed, two double beds, or one or two queen beds.
The hotel also offers a seasonal outdoor pool and dining at Rosie's Diner, which serves breakfast daily from 8 am to 11 am starting at approximately $10 per person. Perkins Family Restaurant is next door to the hotel. Parking is offered for $10 per night and pets are permitted for $30 per pet per day. The hotel has free Wi-Fi in the lobby but not in the rooms.
Fallsview Casino is a 9-minute walk northeast of the hotel. The border into New York at Rainbow Bridge is a 6-minute drive away, while The Gateway Mall can be found 8 minutes away in Niagara Falls, New York. Marineland Canada is a 7-minute drive south. Skylon Tower is approximately a 12-minute walk northeastward, and Niagara Falls International Airport (IAG) is about a 25-minute drive east. (All distances and travel time estimates: Google Maps)
Booking.com guest reviews rated the hotel 6 out of 10 from 135 reviews.
5 out of 10 | Julie stayed September 22, 2013
"No indoor pool and no fridge in room! Charge extra for parking and fridge not worth the cost for a two night stay! I've been to Niagara Falls many times and for the price I've had much much better hotels! Not impressed with this hotel won't book again at this location! Also very noisy didn't get any sleep the second night from people yelling or partying whatever it was they were doing! Overall a very bad experience!"
7 out of 10 | Melissa stayed June 09, 2013
"Good value and great location"
"Hotel was clean enough, staff was friendly and polite. Rooms were spacious. Bathrooms are up to date. Location is awesome!"
6 out of 10 | Binil stayed June 09, 2013
"Value for money hotel near the falls"
"Good 1. Near the falls 2. Available at reasonable price Bad 1. Bad smell in corridor (might be because its not properly ventilated) 2. Room arrangements - you need to walk a fair distance from the reception if you get a room at the other end of the hotel"
8 out of 10 | Donna stayed May 26, 2013
"Very clean, comfortable accomodations. Staff are very friendly and helpful. Within walking distance to Niagara Falls, shopping and casino. No on site restaurant, although the diner on the other side of the parking lot does have a breakfast buffet."
6 out of 10 | Maureen stayed May 12, 2013
"The hotel staff was very friendly. I don't feel it is necessary to be charged for parking when I am staying a hotel. Also, the selection of channels on the television was less than adequate."
2 out of 10 | Nancy stayed May 13, 2012
"In the nursery, there were miles legs, soiled linen with traces of black shoe on it and also, the carpets were white crouter. Really disgusting, I will never go back."
8 out of 10 | Scottie stayed December 31, 2011
"Everything was perfect, the check in and check out was no hassle and the room was well tempatured when we got there."
1 out of 10 | Alan stayed September 01, 2011
"we reserved this room and it was so dirty we took our loss and went to find another room. the carpets were so dirty with giant stains all over that we wouldn't let the kids play on them. When I went to the front desk to complain we were told that they are steamed cleaned every 2 weeks. they don;t need to be cleaned, they need to be replaced. I'll never use this agency again to book a room. I'll defently never book a Days Inn again. This was the worst and the dirtyiest room ever. Stay away from this place."
7 out of 10 | Verified Guest stayed August 17, 2011
"nice place for the price"
"very loud air conditioner"
8 out of 10 | Tony stayed July 31, 2011
"The beds can be a little more comfortable but they were o.k. Location was good and the front desk and cleaning ladies were very friendly and approachable."
8 out of 10 | Verified Guest stayed May 04, 2011
"The hotel receptionist was very helpful and accommodating to our needs. Very knowledgeable of activities, restaurants and transportation needs. Highly recommend staying here."
9 out of 10 | Maria stayed April 23, 2011
"front staff very informative and friendly"
8 out of 10 | Amanda stayed March 27, 2011
"With the price of this hotel we all thought this would be a 'dive' like place. Boy were we wrong. The rooms were very clean and comfortable. The staff was excellent and very helpful. No complaints!"
6 out of 10 | Geoffrey stayed March 21, 2011
"Hotel was good"
"Overall the experience was good and for the price the hotel served its purpose. The worst part of the trip was the fact that the parking charges were not disclosed on the booking website."
6 out of 10 | Verified Guest stayed February 27, 2011
"We were relocated across the street because the Days inn was closed."
8 out of 10 | Sammy stayed December 05, 2010
"The staff was very friendly, especially Pat. She was very informative about the location and the surrounding attractions, restaurants, etc. The room and hotel in general was very clean. However, I noticed that the jacuzzi in my room upon closer inspection was not as clean as it could have been, which deterred me from using it."
7 out of 10 | Laura stayed November 22, 2010
"The staff was friendly and very helpful and kind. for that reason alone I would return."
7 out of 10 | Marissa stayed November 21, 2010
"The customer service at the desk was excellent. Very friendly staff all around. The only problem we encountered was that there was no ice in our ice machine and the pop/water/candy machine was completely empty. We were able to buy a chocolate bar at reception. Overall it was a good experience."
5 out of 10 | Laura stayed November 14, 2010
"Won't go back"
"The place was crawling with drunk 19 year olds. I hardly slept the entire night since the drunk kids were running around the hotel like animals and blasting music. The hotel staff did nothing about the loudness. I wasn't told that I would have to pay for parking until checkout. The queen size bed was not a queen size it was a double. The walls are paper thin so I can hear everyone flush their toilet and the fans in their washroom. Overall I did not sleep a wink in this hotel."
8 out of 10 | Jay stayed November 13, 2010
"The two preson hot tub in our room was very large we will stay again for sure. excellent value for a room with a jacuzzi great price"
7 out of 10 | Verified Guest stayed October 24, 2010
"The hotel was cheap and near the casino and within walking distance of the Falls. TV had a limited number of chanels."
8 out of 10 | Robert stayed October 24, 2010
"The hotels cleanliness was very good, the location was good and the service was friendly."
10 out of 10 | Thomas stayed October 24, 2010
"Choose the Days Inn Fallsview"
"A very comfortable stay at the Days Inn Fallsview."
10 out of 10 | Shelley stayed October 24, 2010
"I enjoyed this hotel immensely - the rooms were amazing, the front ladies were friendly and helpful. I had a wonderful stay, and would definitely recommend this hotel to anyone that wants a clean, comfortable, pleasant stay while in Niagara."
7 out of 10 | Verified Guest stayed October 23, 2010
"absolutely I will come back to this hotel again"
8 out of 10 | Verified Guest stayed October 09, 2010
"Good value for location"
"Great location, great price on the room but don't forget the extra fees for parking!"
8 out of 10 | Angela stayed August 03, 2010
"Comfortable, affordable and great location."
"The great thing about this hotel was that it was clean and the ladies at the front desk were very nice. The Perkins restaurant right next door was very convenient and they had good food. We walked down to the Falls every day and then down to Clifton Hill. The Crystal Caves on Clifton Hill was fun for the whole family."
9 out of 10 | Jimmy yee stayed July 13, 2010
"The price is great for the hotel. The rooms are very clean. Customer serivice is excellent. I will recommend this hotel to my friends."
9 out of 10 | Eranga stayed July 11, 2010
"Excellent. Manager is very nice person and excellent customer service."
7 out of 10 | Kathy stayed June 06, 2010
"good hotel for the value"
"Good hotel for the price. Nothing fancy but clean and the girls at the desk were very helpful."
9 out of 10 | Justin stayed August 16, 2009
"This is a very friendly hotel. Also great prices :)"