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Comfort Inn Lundy's Lane

7.0 | Good | #56 out of 95 hotels in Niagara Falls
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Good value Niagara Falls-Lundy's Lane hotel next to factory outlet mall with indoor pool

Pros
  • Free amenities: Wi-Fi, parking, local calls, newspapers
  • Guests found the rooms very clean and comfortable
  • Location convenient to shopping and restaurants on foot and the Falls by car
  • Many felt the hotel provided good value
  • Staff were well liked, very friendly and helpful
Cons
  • The motel section has no elevator to the 2nd floor
  • A few guests complained about noise disturbances
  • Guests thought IHOP was expensive
  • Guests missed having movie channels or pay-per-view movies
  • Motel section rooms were older, according to guests
Freebies
Free Wi-Fi
Free Parking
Editor's Review
Updated Jun 10, 2017
Overview
This hotel is located on Lundy's Lane next door to the outlet mall and in walking distance of restaurants and the WeGo bus stop.

The smoke-free and pet-free property offers 2 buildings: a 2-floor motel with exterior corridors and no elevator and a 5-storey main building with interior corridors and elevator access

All rooms include free Wi-Fi, free local calls, cable TV, a coffeemaker, a desk or a table and chairs, an iron and ironing board, a hair dryer and climate control. 

Some rooms include a mini-fridge, a microwave and a 2-person hot tub.

Rooms are furnished with 1 or 2 queen beds or 1 king bed.

Free outdoor parking is available on site for cars and oversize vehicles.

Restaurant on site: IHOP is open for breakfast, lunch and dinner daily.

Off-site restaurants: include The Jerk Spot, Mick & Angelo's Italian Eatery, Pho Bowl Vietnamese, and Don Cherry's Sports Grill, all within a 3-minute walk.

Hotel amenities include an indoor pool, a hot tub, a 24-hour fitness centre, 24-hour front desk, free newspapers and meeting rooms.

What’s nearby? Canada One Factory Outlets is a 1-minute walk away, while Skylon Tower is 7 minutes away by car. Journey Behind the Falls and Marineland theme park are a 12-minute drive from the hotel along with the Niagara District Airport (YCM). (All travel times: Google Maps)

Confirmed by hotel May 3, 2016: only some rooms have mini-fridges and microwaves; there is no games room, Nintendo video games or business centre at the hotel
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The Good
Many guests liked this hotel, finding it very clean and good value.

There's no doubt that guests were impressed with the cleanliness of this hotel as it was mentioned often in the reviews. Others said their rooms were updated, had comfortable beds, and tasteful and inviting decor.

Many found polite and helpful staff. One guest recently reported that the honest and conscientious staff called her in order to return a valuable item her son had accidentally dropped when he was leaving.

Guests also enjoyed a nice and clean pool and hot tub area, and they enjoyed having a decent gym included in such an overall low room rate.

The location was well liked. Guests found it quiet, great for shopping and close to restaurants, Tim Hortons, the outlet mall, the QEW and Niagara Falls.

Guests were also pleased with plenty of free parking spots.
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The Bad
There were a few complaints found online.

Some guests missed having a microwave and mini-fridge in their particular room and there was the occasional complaint about not being able to regulate the in-room temperature. Some said the motel rooms were dated.

It seems that IHOP is not a good partner restaurant for a value-based hotel. Many were disappointed in the IHOP restaurant's prices which sounded exhorbitant, even with the $15 coupon offered by the hotel. 

The advertised Nintendo video games were no longer available although some of the websites advertised them. Minimal channel selection for children and no movie channels or pay movies available were a disappointment for some guests.

One guest said there was no business centre or computer available for guest use.

Occasionally guests complained about one of the staff members who was described as not personable, friendly and engaging,  but a little short at times during check in. 
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Show Sources
Sources
Booking.com guest reviews rated the hotel 7.7 out of 10 from 286 reviews.

Expedia.ca guest reviews rated the hotel 3.6 out of 5 from 279 reviews.

TripAdvisor.com guest reviews ranked the hotel #46 of 138 Niagara Falls hotels with an average rating of 3.5 out of 5 from 243 reviews.


This hotel is an Editor's Pick for...
Guest Reviews
Rated by Guests
7.0 / out of 10
"Good"
Ranked by Guests
#
56 / out of 95
hotels in Niagara Falls

The average guest rating for Comfort Inn Lundy's Lane is 7.0 out of 10 based on 1549 reviews from past guests. This average guest rating ranks Comfort Inn Lundy's Lane at #56 out of 95 hotels in Niagara Falls.

1549
Map Marker Comfort Inn Lundy's Lane
7514, Niagara Falls, ON