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Cheap and clean Niagara Falls hotel with swimming pools and balconies but poor Wi-Fi

Pros
  • Free breakfast buffet, free WiFi, and free local calls
  • Most guests felt their rooms were clean and comfortable
  • A number of guests mentioned that the staff were friendly and helpful
  • Many guests were pleased with the location, near the WEGO bus stop, the Falls and attractions
  • Several guests said this hotel was reasonably priced
  • An indoor and outdoor swimming pool, sundeck and hot tub
Cons
  • $12.00 parking surcharge
  • Several guests mentioned their views of the Falls were inadequate
  • A number of guests said the breakfast room was too small to accommodate all the guests
  • Guests reported a lack of Wi-Fi service
  • Some guests reported dated decor
Freebies
Free Wi-Fi
Free Breakfast
Editor's Analysis
Updated Oct 19, 2014
Overview
The Comfort Inn Fallsview is approximately a 5 minute walk east of the Falls and features a heated indoor swimming pool, a seasonal outdoor swimming pool, a hot tub, and a sundeck. 

A breakfast buffet is offered to guests of the hotel and is served in the Country Chalet restaurant which is open daily from 6:00am to 1:00pm. The on-site My Cousin Vinny's restaurant serves Italian/American cuisine and is open daily from 11:00am to midnight. This restaurant also features live entertainment which includes jazz, blues, and latin music.

Standard guest rooms have either 1 queen size bed, 2 double beds, or 2 queen size beds. Whirlpool Suites, Family Rooms, and 2 Bedroom Family Suites are also available and all rooms are equipped with private balconies, cable televisions, coffee makers, hairdryers, and irons with ironing boards. Breakfast, WiFi, and local calls are all included with the room rates and this hotel charges a nightly $12.00 parking fee per vehicle. 

Several points of interest are within walking distance or a short drive from the hotel such as Fallsview Casino and Skylon Tower which are a approximately a 5 to 10 minute walk north of the Comfort Inn. The Niagara Falls Grand Dinner Theatre, Queen Victoria Park, Maid of the Mist, and the Niagara Skywheel are all within 1 to 2km of the hotel, or roughly a 10 to 20 minute walk.

Distances for some of the tourist attractions that require a vehicle or shuttle bus include the historical Rainbow Bridge which connects Niagara Falls Ontario to Niagara Falls New York, Marineland, Ontario's marine-life amusement park, and Niagara-on-the-Lake which is in Ontario's wine country, all are between 3.6 to 22.5km of the hotel, or roughly a 10-30 minute drive. All distances and walk/drive time estimates: Google Maps.

Check in time for this hotel is 3:00pm while check out is between 11:00am to 12:00pm.

Verified with front desk agent on May 17, 2012: Restaurant hours of operation, free breakfast, free WiFi, and free local calls, parking surcharge, and check in/out times.
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The Good
Positive guest reviews for this hotel typically mentioned the convenient location, reasonably-priced room rates, friendly hotel staff, and clean and comfortable rooms.

The majority of guests were pleased with the location of this hotel as it was within walking distance of the Falls and several tourist attractions. Many guests felt the room rates were reasonably priced and said their accommodations were a good value for the money they spent.

A number of guests said their rooms were clean and comfortable and several guests mentioned they were pleased that their suites had a balcony. Some guests also said that their beds were very comfortable which provided them with a good night's rest.

The majority of guests felt that they received excellent customer service and described the hotel staff as friendly and helpful. Some guests also felt that check in was fast and efficient.
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The Bad
Negative guest reviews for this hotel typically mentioned the parking surcharge, the breakfast buffet, a poor WiFi signal, the noise levels, and an inadequate views of the Falls.

Many guests were displeased with the hotel's parking surcharge and felt that as guests of the hotel parking ought to be included with the room rates. Another guest mentioned that for a simple outdoor parking lot the fee was too high.

Some guests felt that the free breakfast buffet could have had a better selection and a few guests also mentioned that the dining area was too small which caused long line ups for those guests needing a seat.

Several guests had issues with the wireless Internet service and said they either received a poor signal or that the WiFi didn't work at all. 

A number of guests were disappointed with their view of the Falls and stated that there was only actually a partial view.

Peripheral complaints from a few guests were that the hotel was too noisy and some said that perhaps the walls were too thin as they could hear conversations in neighbouring rooms as well as noise from the on-site restaurant.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked this hotel #50 of 137 and scored it 3.5 out of 5 from 167 reviews.

Booking.com guest reviews scored this hotel 7.7 out of 10 from 308 reviews.

Hotels.com guest reviews scored this hotel 3.8 out of 5 from 80 reviews.

Verified with front desk agent on May 17, 2012: Restaurant hours of operation, free breakfast, free WiFi, and free local calls, parking surcharge, and check in/out times.
Editor's Analysis by Tania P.
Analyzed by Tania P.
Tania is a writer and world traveler with a passion for living life to the fullest.
Guest Reviews
7.4
Good
#
46 / out of 109
hotels in Niagara Falls

Rated 7.4/10 based on 5492 reviews

Ranked #46 out of 109 hotels in Niagara Falls

5492
Map Marker Comfort Inn Fallsview
6645 Fallsview Boulevard, Niagara Falls, ON