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"everything at hand lots of entertainment for all ages day and night you can drink and not have to worry about driving or parking its great"
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"Clean with the most comfortable beds you will ever sleep in."
"My girlfriend and I came to Niagara to take in the casino, fireworks and do a bit of shopping over the border on a last minute get-a-way. I had initially turned up my nose at staying at a hotel that I perceived on the website as geared towards families. I/we were thrilled with our stay at this hotel. The moment we stepped off the elevator I noticed a fresh slightly sweet smell in the corridors. The standard room we had was large with the most comfortable mattress and pillows I have ever slept in; and believe me, I know good beds. I suffer from a chronic back condition and have had to spend over $2K for my mattress set alone so I was beyond thrilled with the quality of the mattress. When we retired for the evening, we were pleasantly thrilled over the various free movie selections that were playing on our flat screen tv.
We bought deeply discounted tickets from the reception desk for the Bodies exhibit which is a fascinating yet eerie look inside the complex workings of human beings.
All in all, the hotel was clean, fresh smelling - not musty like most hotels and the location was conveniently located on a major street. I/we would definitely stay here again."
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"Excellent front desk, very friendly."
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"cetais fantastique on a eu un petit probleme avec notre aire conditionner alors nous avons avertis l'administration pour avoir une nouvelle chambre ou se faire reparer notre aire conditionner le plus vite possible se que nous esperions car nous ne voulions pas tout remttre nos bagage dans une autre chambre. nous etions tres fatiguer.au retour, a notre grande suprise, l'aire conditionner etais reparer a la perfection. merci beaucoup a best western"
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"AFTER COMING FROM BEST WESTERN CAMBRIDGE WE WERE EXPECTING THE SAME FANTASTIC HOSPITALITY FROM CAIRN CROFT (WE WERE SADLY MISTAKEN) WHAT A TERRIBLE HOTEL, WE UNDERSTOOD IT WAS THE CHRISTMAS PERIOD AND THERE WOULD BE NOISE, BUT NOT TO BE PUT ON THE SAME FLOOR AS A HOCKEY TEAM ! WE DID COMPLAIN AND WERE TOLD BY THE OBNOXIOUS FEMALE DESK STAFF THAT 'IT WAS OK' NAME AND SHAME 'JENNIFER' (FRONT DESK NOTHING TO DO WITH THE LOVELY RESTAURANT STAFF ONLY THING GOING FOR THIS DUMP)'JENNIFER' WHEN WE CHECKED OUT WAS PARTICULARLY OBNOXIOUS TO THE EXTENT THAT SHE THREW MY HUSBANDS CREDIT CARD BACK AT HIM. VERY UNFRIENDLY, AND THE KIND OF STAFF THAT GIVE CANADIANS A BAD NAME"
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"I am almost 40 and have been going to Niagara Falls since I was a little girl, and have stayed in many different hotels. I will never stay anywhere else again. The Best Western Cairn Croft is very family friendly, especially in the courtyard. If you have little kids, get a downstairs courtyard room. If you don't have kids, you may want an upstairs courtyard. Either way, they are wonderful rooms, and an awesome hotel. We're already planning our next trip."
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"Thought there would be more things available for my young grandchildren. Also the courtyard was way to hot to even sit comfortablely in."
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"The hotel was great and I would not hesitate to go back there."
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"All my family did enjoy staying at your hotel. I slept on the cot and it was too soft in the middle."
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"The only negative thing I can think of is that behind the hotel towards the parking lot there seems to be an area that people use to smoke and the ground was covered with cigarette butts. Maybe some kind of receptacle to put the cigarette butts in should be put out there or else it should be swept up daily. otherwise everything else was fine."
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