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BEST WESTERN PLUS Cairn Croft Hotel

7.9 | Good | #33 out of 110 hotels in Niagara Falls
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Family-friendly Niagara Falls hotel on Lundy's Lane with popular waterpark and Irish pub

Pros
  • Free amenities: Wi-Fi, local calls
  • Rooms were clean, well maintained with comfy beds
  • Doc Magilligan's Irish Pub got rave reviews for food, service, prices and entertainment
  • Guests loved the value of this hotel
  • Staff were professional and very helpful said guests
  • Location a plus, away from the noise with dining and amenities and WeGo bus nearby
  • Wi-Fi was rated as good overall
Cons
  • Parking is outdoors for $12 per night
  • No elevator access to 2nd floor courtyard rooms
  • Guests found the rooms overlooking the pool noisy
  • No adult-only time at the pool a disappointment to some
  • Limited TV channels, according to some
  • Some said the hotel was a bit outdated
Freebies
Free Wi-Fi
This hotel is an Editor's Pick for...
Editor's Review
Updated Jun 10, 2017
Overview
This hotel is located on Lundy's Lane, a 6-minute drive from Clifton Hill and a 9-minute drive from the Horseshoe Falls. It's located on the WeGo transit line that offers convenient bus service to the Falls and surrounding area.

The hotel offers 179 smoke-free rooms in 3 sections. The main section has 5 floors with elevator access. The courtyard wing has 2 floors and no elevator. The east wing is one floor only.

All rooms include free Wi-Fi, free local calls, cable TV, a coffeemaker, an iron and ironing board, a hair dryer and climate control. 

Some rooms include courtyard access, a sofabed, a separate bedroom, bunk beds, 2 HDTV's, a mini-fridge, a microwave, a work desk, a living room, a gas fireplace, a 2-person hot tub, and an interior or exterior balcony. 

Rooms are furnished with 2 queen beds or 1 king bed.

Parking is outdoors for $12 per day. 

Pets are welcome in 2 rooms only, if under 35 lbs, for $25 per pet, per night. Guests should book these rooms directly with the hotel.

Restaurants on site:
Doc Magilligan's Irish Pub offers an authentic Irish pub experience with Irish beer and live music Wednesday through to Sunday. It's open for breakfast, lunch and dinner daily. 
Bourbon Street Bistro is open for lunch and dinner and provides poolside snacks and drinks during peak season.
No room service is offered but pick-up is available.

Hotel amenities include an indoor tropical courtyard featuring an indoor pool, 2 hot tubs, a children's play park, and a games area with children's arcade games, a 24-hour gym, computer with printing for guest use, dry cleaning, a guest laundry, a convenience store, ice/vending machines, an ATM, and meeting rooms. Supervised children's activities are also available. 

What’s nearby? Marineland is a 9-minute drive. Maid of the Mist Boat Tours is 11 minutes by car. The Scotiabank Convention Centre is a 5-minute drive. Niagara-on-the-Lake is 24 minutes by car. (All travel times: Google Maps)

Confirmed by hotel June 10, 2017: pet fees, parking fees, 2nd floor courtyard rooms have stair access and no elevator
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The Good
This hotel offered a pleasant and good value stay for individuals and families, and some liked to use it as a place for a large family retreat.

Although a little dated, guests found the rooms very clean and well maintained. They said the beds and cots were comfortable and the rooms that overlooked the pool were quite warm, like being on a tropical vacation. One guest who had a second floor courtyard room with balcony overlooking the pool said, "It was so nice to step outside your patio door and have lush trees and palm trees all around the pool area and sit on a little bistro table right outside your room and have coffee."

The good-sized and warm-temperature pool and atrium area was a definite highlight, and one recent guest put it well, "The pool area is lovely with sky lights, 2 hot tubs, lots of tables and chairs, some loungers as well as lush trees and bushes to make you feel like you are on a tropical vacation. They also have a change room close by with showers and a washroom."

The Irish pub on site received rave reviews. Guests described the food as hearty and filling, the service excellent, the decor beautiful and the prices reasonable. It served guests well for breakfast as also as a night spot, especially on weekends when there were good live bands playing. One guest recommended the chicken wing chowder (I'd like to try that!) and many said they wanted to return to the pub when in this area.

The location was well liked. It was away from the noise and busy-ness of Clifton Hill with nearby access to the WeGo bus, groceries, drug store and several fast-food restaurants.

Guests often spoke of the staff, who seemed to have made a good impression. They were described as professional, pleasant, very friendly and accommodating.
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The Bad
There was not that much negativity, but guests provided suggestions for making the stay even better.

Some guests suggested taking a tower room if not coming with a family, as the rooms around the pool are very noisy. This makes it difficult to sleep-in after 8 am in the morning or to retire early at night as the sounds of guests in the pool area carry into the rooms surrounding it.

Also it was mentioned that TV channels were limited.

Some wished the pool area was open longer for relaxing at night and some suggested an adult-only time period.

Humourously one recent guest advised, "...the hotel's candy vending machines is known to eat your loonies. The hotel happily refunded me, and mentioned its best to stick with quarters."
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Show Sources
Sources
Booking.com guest reviews scored this hotel 8.2 out of 10 from 304 reviews.

TripAdvisor.com guest reviews ranked this hotel #9 of 134 hotels in Niagara Falls and scored it 4 out of 5 from 977 reviews.

Expedia.ca guest reviews scored this hotel 4 out of 5 and the site had 461 reviews.


Guest Reviews
Rated by Guests
7.9 / out of 10
"Good"
Ranked by Guests
#
33 / out of 110
hotels in Niagara Falls

The average guest rating for BEST WESTERN PLUS Cairn Croft Hotel is 7.9 out of 10 based on 3186 reviews from past guests. This average guest rating ranks BEST WESTERN PLUS Cairn Croft Hotel at #33 out of 110 hotels in Niagara Falls.

3186
Map Marker BEST WESTERN PLUS Cairn Croft Hotel
6400, Niagara Falls, ON