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Best Days Hotel Niagara Falls

Best Days Hotel Niagara Falls is a 3 star hotel in Niagara Falls, Ontario, Canada 4029 River Road, Niagara Falls, ON, Canada
Photo 1 - Best Days Hotel Niagara Falls, 4029 River Road, Niagara Falls, ON, Canada Show All Photos
The price may be cheap but guests are often disappointed with cleanliness
Pros 
  • Many guests liked the room rate they received
  • Several guests liked the fireplace in their room
Cons 
  • Numerous guests thought the hotel was dirty or old
  • Some guests found the staff unresponsive to concerns
  • Guests occasionally complained about not getting Wifi in their room
  • Many guests said the pool was either closed or cold

Other Hotels in the Area
River Road Fireside Hotel (0.1 km)
Hampton Inn by Hilton Niagara Falls-North Of The Falls (0.7 km)
Hostelling International Niagara Falls (0.8 km)
Great Wolf Lodge Niagara Falls (0.8 km)
Super 8 North Of The Falls (0.9 km)
Ellis House Bed and Breakfast (1.3 km)
Niagara Inn Bed and Breakfast (1.4 km)
Susan's Retreat Niagara Falls (1.7 km)
Trillium Bed & Breakfast (1.7 km)
Redwood Bed and Breakfast (1.8 km)
Villa Alexandrea Bed & Breakfast Niagara Falls (1.9 km)
Susan's Villa (2.2 km)

This Hotel is Near...
Bird Kingdom (2.5 km)
Casino Niagara (2.5 km)
Downtown Niagara Falls (0.8 km)
Fallsview Indoor Waterpark (2.6 km)
Greg Frewin Theatre (2.8 km)
Maid of the Mist (2.9 km)
Niagara District Airport (12.0 km)
Niagara SkyWheel (2.8 km)
Rainbow Bridge (2.6 km)

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Editor's Analysis
Updated on Mar 1, 2012
Overview
The Days Inn Niagara Falls North of the Falls is located on River Road in Niagara Falls, Ontario, a couple blocks to the north of Bridge Street. The hotel is very close to the Canadian-American border with the Bridge Street crossing less than 1km away and the Niagara Falls rail station of a similar distance.

This hotel, which can be referred to as the "Best Days," is a little to the north of the tourist zone in Niagara Falls. However, the office for the Maid of the Mist tours, for example, is still just 3.2km away and easily accessible by River Road (distances: Google Maps). 

Amenities at the property include a sauna, a spa tub, a bar/lounge, a restaurant that serves all three meals of the day, and an indoor swimming pool. The property is four stories high and does not have an elevator.

There are 94 guest rooms at the hotel and they come with cable television, air conditioning, free local calls, hair dryers, and free wireless Internet. Check in time at the hotel is at 3pm while check out time is at 11am.
The Good
Many guests who stayed at this hotel were unhappy with their stay. However the Days Inn Niagara Falls North of the Falls still had a couple strengths that guests frequently expressed in their reviews. Many guests liked their rooms and/or they liked the room rate they received.

Guests who liked their rooms typically complimented one of two things: they liked the gas fireplace or they liked the comfortable bed. 

Guests who commented on the price they paid for the room almost always implied that they were happy with what they paid. Many guests said they received good value for the price or that the hotel offered the best rate that they could find in the area.

The Bad
Guest concerns for this hotel far outweighed guest compliments as many patrons made negative statements about the property. Frequently guests described the hotel as old or dirty while the staff were occasionally described as indifferent to guest concerns.

Several guests, whether commenting on the hotel as a whole or the rooms in particular, said or implied that the property did not meet their expectations for cleanliness. Some guests said that they found hairs in their bed while a couple other guests said they found food under their beds. The property seemed old or "dated" to some guests and many felt that the hotel needed updating.

The amenities at the hotel failed to impress several guests as well. Many guests disliked the pool for being cold while a couple guests said it was simply closed. The sauna at the hotel fared not much better in reviews as multiple guests said it was not heated when they tried it.

A few guests who wanted to take advantage of the free Internet were disappointed to learn that the hotel's signal did not actually make it to their rooms.

Some guests who voiced their concerns to staff were met with little help. Multiple guests mentioned the manager in their reviews and seemed to think that he/she was unresponsive to their concerns.

Expedia.ca guest ratings averaged to 2.6 points out of 5 and 47% of guests recommended the property.

Booking.com guest ratings averaged to 6.0 points out of 10 and the site had 32 reviews.

Hotels.com guest ratings averaged to 2.7 points out of 5 and 43% recommended the property.
Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.


Guest Reviews

4.6
Poor

#99 out of 106
Guest Rating Explained
Rating: 4.6 / 10 Details

No. of guest reviews: 473
Guest Recommended: Yes
Guest Ranking Explained

Best Days Hotel Niagara Falls is #99 out of 106 hotels in Niagara Falls ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Valerie from Kitchener, ON CA rated Best Days Hotel Niagara Falls 5 out of 10 on January 01, 2012 Verified Guest Hotel Review

"Hotel was clean had lots of hot water, pool was warm and the fireplace a nice touch. What was disappointing was I booked this on the computer for an amazing price (on New Year's Eve) to show up and be told the price was double of what I booked it for. Apparently an e-mail was sent out (one I certainly didn't recieve) but quite frankly I think they realized they could get more so just hiked the price. I would have left if it was any other night and I didn't have my children with me."
Hotel review by guest is Positive
Paul from Guelph, ON CA rated Best Days Hotel Niagara Falls 8 out of 10 on June 12, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Blenheim, ON CA rated Best Days Hotel Niagara Falls 6 out of 10 on May 08, 2011 Verified Guest Hotel Review
Hotel review by guest is Negative
Verified Guest from Niagara Falls, ON CA rated Best Days Hotel Niagara Falls 2 out of 10 on May 02, 2011 Verified Guest Hotel Review

"OH MY....."
"No housekeeping at all, both ice machines broken, pop machine out of order, lots of in room insects and spiders to keep you company, had to leave a day early (no refund)"
Hotel review by guest is Negative
Subir from Brampton, ON CA rated Best Days Hotel Niagara Falls 2 out of 10 on October 11, 2010 Verified Guest Hotel Review

"my exp with this hotel"
"The people sitting at the front desk are just terrible..they took a caution money for the room of 50$ saying that in case some thing gets damage..but when me and my family enters the room we find almost everything was damaged already.the coffee machine dosent wrk,the toilet bowl is terrible dirty,the bathroom fan dosent wrk and more over the people at the front desk just bypass the problem by saying a simple sorry.When we ask to clean the toilet they simply answered that the maid refuse to clean it...we had very bad experience with this hotel and further we are never going to stay with them,neither we r going to reccomend it to any of our frnds!Rather frnds stay away from this place!"
Hotel review by guest is Negative
Justin from London, ON CA rated Best Days Hotel Niagara Falls 2 out of 10 on June 28, 2010 Verified Guest Hotel Review

"Bad hotel"
"The front desk staff were very polite and helpful. AC didn't work and it had a lot of hidden fees, like parking for example. Was really far away from any of the attractions."
Show older reviews
Hotel review by guest is Negative
Verified Guest from Natick, MA US rated Best Days Hotel Niagara Falls 6 out of 10 on September 10, 2009 Verified Guest Hotel Review

"The rooms were in need of repair (walls, plugs, bathroom, pool. etc) but it was clean. It looked to us like it was slated for future demolition to replace it with a more modern and bigger hotel. The A/C setting were impossible to read and to reach unless on laid down on the floor in front of it. One bulb of a major light was blown, the phone had to be disconnected because it kept on blinking red, one of the access cards did not work, there were large construction debris in front of the balcony, we could not use the advertised WiFi."
Hotel review by guest is Negative
Robert from Pittsburgh, PA US rated Best Days Hotel Niagara Falls 4 out of 10 on February 12, 2006 Verified Guest Hotel Review

"Late one evening I went to the front desk to ask the receptionist a couple of questions. I was standing at the front desk for about 5 minutes, while she was back in the office , which sounded like a personal call, on the phone. I got a little impatient, so I knocked on the counter. The receptionist shouts out, "hold on a minute". So, I stood and waited at the front desk for about 7 more minutes until she finally came out. She kindly said,"what do you want"? I bit my toungue and asked her what I needed to ask. I asked 3 questions and I got 3 answers, no, no, and no. I thanked the receptionist for her great help and proceeded up to my room for the night. I believe that this lady was very unprofessional and needed help with her social skills. I was totally angered by this, and for that I would not recommend this hotel to anyone. Hire a new receptionist."
Hotel review by guest is Negative
Katie from Pittsburgh, PA US rated Best Days Hotel Niagara Falls 2 out of 10 on September 25, 2005 Verified Guest Hotel Review

"There wasn't an iron in the room, and the front desk told us we had to go find housekeeping if we wanted more towels. Also, the sheets did not stay on the bed, and the entire building was too hot and smelled musty."
Hotel review by guest is Positive
Neil from Bolivar, OH US rated Best Days Hotel Niagara Falls 9 out of 10 on June 18, 2005 Verified Guest Hotel Review

"With its clean rooms and reasonable rates, this motel gives us a quiet place to relax and good access to all the beautiful sites at the Falls and along the Niagara River."
Hotel review by guest is Positive
Joel from Stoney Creek, ON CA rated Best Days Hotel Niagara Falls 8 out of 10 on June 04, 2005 Verified Guest Hotel Review

"Beware of the restaurant, it was pricey and the service wasnt up to par"
Hotel review by guest is Negative
Pam from Westberville, OH US rated Best Days Hotel Niagara Falls 3 out of 10 on May 27, 2005 Verified Guest Hotel Review

"When we got to our room there were big cookie crumbs in the window and there was a comment card that someone had field out April 10th left in the room. The coffe pot had coffe burned in it and the covers had hair all over them. We didn't complain because we had blankets in the car and with the deal we got if we cancelled the room would have been charged the same as if we stayed. I was happy with how close it was to everthing but needless to say I couldn't wait to get home and take a bath to feel clean."
Hotel review by guest is Positive
Uduak from Toronto, ON CA rated Best Days Hotel Niagara Falls 8 out of 10 on May 24, 2005 Verified Guest Hotel Review

"Our room was designated non smoking but when you go into the washroom you can perceive the odour of cigarette from the vent. Perharps coming from other smoking room on the same level."
Hotel review by guest is Positive
Oladipupo from Toronto, ON CA rated Best Days Hotel Niagara Falls 8 out of 10 on May 24, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Angela from London, ON CA rated Best Days Hotel Niagara Falls 8 out of 10 on April 17, 2005 Verified Guest Hotel Review

"It was good for the price. I loved the gas fireplace in the room. It was nice to have a pool and hottub to relax in. It's not that close to the falls, but they have a shuttle and it's easily accessable by car."
Hotel review by guest is Positive
Parvin from New City, NY US rated Best Days Hotel Niagara Falls 8 out of 10 on July 05, 2004 Verified Guest Hotel Review

"I was very disappointed to find out that this hotel had no elevator. I have a knee problem and was very difficult for me to clime the stairs to the fourth floor."
Hotel review by guest is Positive
Randolph from Coraopolis, PA US rated Best Days Hotel Niagara Falls 7 out of 10 on May 30, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Welland, ON CA rated Best Days Hotel Niagara Falls 8 out of 10 on May 24, 2004 Verified Guest Hotel Review

"We were on the 4th floor and it would have been nice to have an elevator, but that really wasn't a big deal. Overall this hotel was rated good. It did need bigger bathrooms, but it was clean, friendly, and a generally nice stay."
Hotel review by guest is Positive
Vincent from Binghamton, NY US rated Best Days Hotel Niagara Falls 8 out of 10 on March 14, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Kitchener, ON CA rated Best Days Hotel Niagara Falls 8 out of 10 on March 13, 2004 Verified Guest Hotel Review

"The room we stayed in was next to the entrance and an icemaker and we could hear everytime someone used either of them. We could hear every conversation in the hall. It was not nearly sound proof enough. We could also hear when people were having showers."
Hotel review by guest is Positive
Amanda from Summer Hill, PA US rated Best Days Hotel Niagara Falls 8 out of 10 on March 11, 2004 Verified Guest Hotel Review
Hotel review by guest is Negative
Shelley from Windsor, ON CA rated Best Days Hotel Niagara Falls 4 out of 10 on February 23, 2004 Verified Guest Hotel Review

"We ended up getting to the hotel to find out they had renovations the next night, so we were shifted to the Best Western Fireside next door. It was hot and stuffy in the room, the bathroom fan didn't work, and the air exchange on the wall worked but was bent and the filter was broken. The ice machine was almost always broken. When you flushed the toilet it sounded like the pipes were going to come out of the wall."
Hotel review by guest is Positive
Verified Guest from New Hamburg, ON CA rated Best Days Hotel Niagara Falls 8 out of 10 on January 01, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Sebringville, ON CA rated Best Days Hotel Niagara Falls 7 out of 10 on January 01, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Teresa from Austinville, VA US rated Best Days Hotel Niagara Falls 10 out of 10 on October 24, 2003 Verified Guest Hotel Review

"We booked this room for only one nite and then stayed at The Oakes (supposedly a nicer place). This hotel was better and the price excited us alot! We would definitely stay there next time. Our room had 2 queens and a fireplace and clean (Wow). It was great, and we ate breakfast next door and they gave us a discount for staying there."

Hotel Address: 4029 River Road, Niagara Falls, ON, Canada

Overview & Amenities


Best Days Hotel Niagara Falls

Amenities
  • High-speed Internet
  • Restaurant
  • Parking
  • Swimming pool
  • Disabled Access
  • 24 Hour Reception
  • Air Conditioned
  • Sauna
  • Cable / Satellite TV
  • In Room Movies
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Spa bath / Jacuzzi
  • Shops
  • Disabled Accessible Rooms
  • Internet Connection (wireless)
  • Pool Indoor
  • Shops in Hotel
  • Free Parking

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Nearby Cities
Thorold (9.9 km)
Welland (15.8 km)
Saint Catharines (16.3 km)
Niagara-on-the-Lake (17.0 km)
Jordan (23.6 km)

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