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Americana Resort

Americana Resort is a 3 star hotel in Niagara Falls, Ontario, Canada 8444, Niagara Falls, ON, Canada
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Guest Reviews
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Clean rooms, kid-friendly waterpark, but some concerns regarding food prices and WIFI connection

  • Free parking, free WIFI
  • Several guests complimented the hotel's cleanliness
  • Many guests praised the indoor waterpark
  • A few guests commented positively about the on-site spa
  • Many guests were disappointed by the price and quality of the on-site food
  • Some reviewers thought the water was too cold at the waterpark
  • Some guests had problems with their WIFI connections

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Rooms:1 Adults:2 Kids:0
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Number of Adults: (per room)
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Editor's Analysis
Updated on Jul 5, 2012
Located approximately 9km from the Horseshoe Falls, the Americana Resort Niagara Falls is situated on family-friendly Lundy's Lane, and is approximately 15km (19 minutes driving time) from Niagara District Airport (YCM).

The hotel is comprised of 204 rooms, and is in close proximity to many of the Falls' main attractions, such as Journey Behind the Falls (approximately 12 minutes driving time), Fallsview Casino (roughly 11 minutes driving time), Marineland (roughly 14 minutes driving time), and Safari Niagara (approximately 20 minutes driving time).

Shopping can be found at Canada One Factory Outlets (approximately 3 minutes driving time), Brand Name Shoe Warehouse (roughly 5 minutes driving time), and The Pen Centre shopping mall (roughly 15 minutes driving time).

The Americana Resort offers on-site dining with Jack Tanner's Grillhouse (open daily from 7:00am - 11:00pm), Waves Snack Bar (see waterpark hours), and Timothy's Coffee (open 7:00am - 11:00pm daily).  

Nearby off-site dining options include IHOP (roughly 11 minutes driving time), Mick & Angelo's (approximately 3 minutes driving time), and Chip N Charlie Bar and Eatery (roughly 5 minutes walking time).  (All distances and travel time estimates - Google Maps).

Several different types of rooms and suites are available, and each room includes a specific number of passes to the waterpark. All rooms include microwave, mini fridge, coffee/coffee maker, iron/ironing board, hair dryer, desk and free WIFI.  

The Americana Resort features a 25,000 square foot indoor waterpark with slides, a wave pool, lounge areas and food & bar services. The park is open July through August 10:00am – 9:00pm, September through June 10:00am – 8:00pm Sunday through Thursday, and 10:00 am – 9:00pm Friday & Saturday.

The hotel also offers a full-service European Spa and boutique, featuring spa services and packages; it is open Sunday through Wednesday 10:00am - 6:00pm/Thursday through Saturday 9:00am - 8:00pm. Meeting and banquet facilities are also available with over 15,000 square feet of space on hand.

Parking is free for guests, and accessible rooms are available upon request. Pets are not allowed and the hotel is 100% non-smoking.

Verified with a Front Desk Agent: Free parking and WIFI, pets not-allowed, 100% smoke free. (Call date: July 4th, 2012).
The Good
Guests responded positively to the hotel's cleanliness, waterpark and location.

Several reviewers complimented the Americana Resort on its cleanliness, regarding their individual rooms and the hotel in general. More than one guest described their room as "exceptionally clean", some guests mentioned their rooms were very spacious, and some remarked the microwave and fridge were very convenient.

Many lodgers remarked positively about the on-site waterpark, and commented that it was clean, "great for the kids", and not crowded.

The location was praised by some as close enough to the Falls and other tourist attractions in the area, but far enough away from the "hustle and bustle" to be relaxing.

The on-site spa was touted as relaxing and professional by a few.

The Bad
Guests responded negatively to the price of food, the temperature of the waterpark's water, and the poor WIFI connection.

Many guests were disappointed with the price of the food at the on-site restaurants, and recommended going elsewhere for food. The quality of food was also disappointing to some.

Some reviewers commented the water at the waterpark was too cold, especially for the smaller children. Other negative issues a few guests had about the waterpark was that it was too small and badly designed.

A few guests had problems with the WIFI, in that they couldn't get a good connection. It was pointed out this was an issue within the rooms as well as the communal areas such as the lobby and restaurants.

A few guests had negative experiences with the staff, and remarked that they were unfriendly and unhelpful. guest reviewers ranked the hotel #43 out of 138 Niagara Falls hotels from 278 reviews. guest reviews rated the hotel 4 out of 5 with an 85% recommendation rate from 123 reviews. guest reviews rated the hotel 4.2 out of 5 from 96 reviews.

Verified with a Front Desk Agent: Free parking and WIFI, pets not-allowed, 100% smoke free. (Call date: July 4th, 2012).
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.

Guest Reviews

#38 out of 105
Guest Rating Explained
Rating: 7.8 / 10 Details

No. of guest reviews: 100
Guest Recommended: Yes
Guest Ranking Explained

Americana Resort is #38 out of 105 hotels in Niagara Falls ranked by the ratings provided by guests.
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Show older reviews
Hotel review by guest is Negative
Kathy from Natrona Heights, PA US rated Americana Resort 5 out of 10 on November 27, 2009 Verified Guest Hotel Review

"We travelled with 2 small children. Water park did not open till 4 the day we arrived. The day that we were going to spend the majority of the day at the waterpark, the heater was broken. The kids stayed for approx. 30 minutes and were shivering. I would not go back there again, Kathy BLack"
Hotel review by guest is Positive
Robert from Oshawa, ON CA rated Americana Resort 8 out of 10 on September 27, 2009 Verified Guest Hotel Review

"Only thing that we would like to see is bed a little more comfortable"
Hotel review by guest is Positive
Melissia from Lakewood, NJ US rated Americana Resort 8 out of 10 on September 18, 2005 Verified Guest Hotel Review

"May stay was great and affordable. I would recommend this hotel to anyone. It have a very nice family oriented theme and the Spa was excellent."
Hotel review by guest is Positive
Michael from Ravenna, OH US rated Americana Resort 9 out of 10 on September 05, 2005 Verified Guest Hotel Review

"The waterpark was very enjoyable."


  • Fitness Room/Gym
  • Restaurant
  • Swimming pool
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Banquet Facilities
  • Refrigerator
  • Cable / Satellite TV
  • Meeting Rooms
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Shops
  • Golf Course (nearby)
  • Playground
  • Photocopier
  • Spa & Wellness Centre
  • Shower
  • En suite
  • Private Bathroom
  • Child Pool
  • Pool Indoor
  • Games Available
  • Picnic Area/Tables
  • Luggage Storage
  • Souvenirs/Gift Shop
  • Vending Machines
  • Family Room
  • Express Check-In/Check-Out
  • Self Laundry

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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