OverviewLocated approximately 9km from the Horseshoe Falls, the Americana Resort Niagara Falls is situated on family-friendly Lundy's Lane, and is approximately 15km (19 minutes driving time) from Niagara District Airport (YCM).
The hotel is comprised of 204 rooms, and is in close proximity to many of the Falls' main attractions, such as Journey Behind the Falls (approximately 12 minutes driving time), Fallsview Casino (roughly 11 minutes driving time), Marineland (roughly 14 minutes driving time), and Safari Niagara (approximately 20 minutes driving time).
Shopping can be found at Canada One Factory Outlets (approximately 3 minutes driving time), Brand Name Shoe Warehouse (roughly 5 minutes driving time), and The Pen Centre shopping mall (roughly 15 minutes driving time).
The Americana Resort offers on-site dining with Jack Tanner's Grillhouse (open daily from 7:00am - 11:00pm), Waves Snack Bar (see waterpark hours), and Timothy's Coffee (open 7:00am - 11:00pm daily).
Nearby off-site dining options include IHOP (roughly 11 minutes driving time), Mick & Angelo's (approximately 3 minutes driving time), and Chip N Charlie Bar and Eatery (roughly 5 minutes walking time). (All distances and travel time estimates - Google Maps).
Several different types of rooms and suites are available, and each room includes a specific number of passes to the waterpark. All rooms include microwave, mini fridge, coffee/coffee maker, iron/ironing board, hair dryer, desk and free WIFI.
The Americana Resort features a 25,000 square foot indoor waterpark with slides, a wave pool, lounge areas and food & bar services. The park is open July through August 10:00am – 9:00pm, September through June 10:00am – 8:00pm Sunday through Thursday, and 10:00 am – 9:00pm Friday & Saturday.
The hotel also offers a full-service European Spa and boutique, featuring spa services and packages; it is open Sunday through Wednesday 10:00am - 6:00pm/Thursday through Saturday 9:00am - 8:00pm. Meeting and banquet facilities are also available with over 15,000 square feet of space on hand.
Parking is free for guests, and accessible rooms are available upon request. Pets are not allowed and the hotel is 100% non-smoking.
Verified with a Front Desk Agent: Free parking and WIFI, pets not-allowed, 100% smoke free. (Call date: July 4th, 2012).
The GoodGuests responded positively to the hotel's cleanliness, waterpark and location.
Several reviewers complimented the Americana Resort on its cleanliness, regarding their individual rooms and the hotel in general. More than one guest described their room as "exceptionally clean", some guests mentioned their rooms were very spacious, and some remarked the microwave and fridge were very convenient.
Many lodgers remarked positively about the on-site waterpark, and commented that it was clean, "great for the kids", and not crowded.
The location was praised by some as close enough to the Falls and other tourist attractions in the area, but far enough away from the "hustle and bustle" to be relaxing.
The on-site spa was touted as relaxing and professional by a few.
The Bad
Guests responded negatively to the price of food, the temperature of the waterpark's water, and the poor WIFI connection.
Many guests were disappointed with the price of the food at the on-site restaurants, and recommended going elsewhere for food. The quality of food was also disappointing to some.
Some reviewers commented the water at the waterpark was too cold, especially for the smaller children. Other negative issues a few guests had about the waterpark was that it was too small and badly designed.
A few guests had problems with the WIFI, in that they couldn't get a good connection. It was pointed out this was an issue within the rooms as well as the communal areas such as the lobby and restaurants.
A few guests had negative experiences with the staff, and remarked that they were unfriendly and unhelpful.
TripAdvisor.com guest reviewers ranked the hotel #43 out of 138 Niagara Falls hotels from 278 reviews.
Expedia.ca guest reviews rated the hotel 4 out of 5 with an 85% recommendation rate from 123 reviews.
Hotels.com guest reviews rated the hotel 4.2 out of 5 from 96 reviews.
Verified with a Front Desk Agent: Free parking and WIFI, pets not-allowed, 100% smoke free. (Call date: July 4th, 2012).
