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Comfort Inn Newmarket

Comfort Inn Newmarket is a 2 star hotel in Newmarket, Ontario, Canada 1230 Journey's End Circle, Newmarket, ON, Canada
Estimated Price
$123
CAD
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Amenities
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3-minute drive from Hwy 404, free breakfast, modern rooms, a few noise complaints

Pros 
  • Free Wi-Fi, free breakfast, free parking
  • The hotel's rooms were found to be clean and modern
  • Many lodgers praised the hotel's helpful and efficient service
  • Several guests were pleased with the hotel's proximity to highway access and Southlake Hospital
Cons 
  • A few guests complained of noise transfer
  • The hotel was too far from downtown according to a few lodgers

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Editor's Analysis
Updated on Apr 5, 2014
Overview
Located about a 3-minute drive from the nearest 404 on-ramp and a 5-minute drive from Newmarket's city centre, the Comfort Inn Newmarket is geared towards road travellers who require a centrally located hotel with a free breakfast and easy highway access.

Each of this smoke-free hotel's guest rooms offers air conditioning, free Wi-Fi, cable TV, a desk, a coffeemaker, an iron and ironing board and a hair dryer. Rooms with a microwave, a mini-fridge and a sitting area with a sofabed are also available, as are wheelchair-accessible rooms. 

The hotel also offers a business centre, free coffee in the lobby, laundry services, BBQ facilities, free parking and a free breakfast. Pets are permitted for $15 per pet, per day.

Upper Canada Mall is about an 8-minute drive away, while Southlake Regional Health Centre is 4 minutes away by car. Pheasant Run Golf Club is roughly a 7-minute drive from the hotel and Toronto Pearson International Airport (YYZ) is a 40-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets $15/pet/day, wheelchair accessible. (Call Date: March 18, 2014)
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, staff, location and breakfast.

The hotel's accommodations were praised by numerous guests. They described their rooms as clean, updated, quiet and modern, with comfortable beds.

Many reviewers were pleased with the level of customer service they received. They characterized the staff as efficient, accommodating, friendly and helpful with directions.

Several lodgers found the hotel's location to be convenient. They described it as easily accessible and close to highway access, restaurants, shopping, Magna Centre, Southlake Hospital and a gas station. A few patrons had complaints about their lodgings, however (see below).

The hotel's breakfast was enjoyed by several travellers. They found it to be well stocked, with a good selection of hot and cold items, a clean eating area and friendly staff.

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about noise transfer and the hotel's location.

A few lodgers complained about noise transfer during their stay. They reported noisy in-room air-conditioning units, as well as noise from guests in adjacent rooms and the hallways.

Although the majority of guests were pleased with the hotel's easy highway access and proximity to Southlake Hospital, a few reviewers complained about the hotel's location. They described it as "out of the way" and as being in an industrial area, as well as not being within walking distance of any restaurants or services and far from downtown.
Expedia.ca guest reviews rated the hotel 4.1 out of 5 with a 96% recommendation rate from 82 reviews.

TripAdvisor.com guest reviews ranked the hotel #2 of 4 Newmarket hotels with an average rating of 4 out of 5 from 48 reviews.

Booking.com guest reviews rated the hotel 8.5 out of 10 from 24 reviews.

The author called the hotel on March 18, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews
8.1
Very Good

#1 out of 3
Guest Rating Explained
Rating: 8.1 / 10 Details

No. of guest reviews: 102
Guest Recommended: Yes
Guest Ranking Explained

Comfort Inn Newmarket is #1 out of 3 hotels in Newmarket ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Gwen from Renfrew, ON CA rated Comfort Inn Newmarket 9 out of 10 on March 11, 2012 Verified Guest Hotel Review

"A very pleasant & clean hotel"
"We enjoyed our stay at this hotel. The room was very clean & comfotable. The service providers were very friendly. I would reccomend this Comfort Inn to any of my friends."
Hotel review by guest is Positive
Dwight from Calgary, AB CA rated Comfort Inn Newmarket 8 out of 10 on March 15, 2010 Verified Guest Hotel Review

"good service, clean rooms, but a bit over priced for its age."
"It's an older hotel and could use a face lift, which made it a bit over priced. But the service was good, and the rooms were clean. But the age of the hotel should keep it more in the $80 to $100 price range."
Show older reviews
Hotel review by guest is Positive
Lynn from Kanata, ON CA rated Comfort Inn Newmarket 9 out of 10 on October 29, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Ian from Missasauga, ON CA rated Comfort Inn Newmarket 10 out of 10 on July 23, 2006 Verified Guest Hotel Review

"In enjoyed my two day stay at the hotel. I wasn't staying at the hotel because of its access to a airport, attractions, shopping, restaurant or business district hency my "just OK" rating to this question. The hotel is right beside a major highway which is not a noise or light problem but does allow swift movement from one place to the next. Road construction on the first full day of my stay did limit my access to downtown Newmarket but that was unavoidable. I would have no hesitation about staying at this hotel in the future."
Hotel review by guest is Positive
Verified Guest from Ottawa, ON CA rated Comfort Inn Newmarket 7 out of 10 on July 16, 2006 Verified Guest Hotel Review
Hotel review by guest is Negative
William from Sun Prairie, WI US rated Comfort Inn Newmarket 2 out of 10 on May 25, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Gower, ON CA rated Comfort Inn Newmarket 8 out of 10 on April 23, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Pierre from Montreal, QC CA rated Comfort Inn Newmarket 8 out of 10 on January 26, 2006 Verified Guest Hotel Review
Hotel review by guest is Negative
Laura from Erin, ON CA rated Comfort Inn Newmarket 3 out of 10 on August 14, 2005 Verified Guest Hotel Review

"There is no signage for the very obscure street that you need to turn onto to get to the hotel. It took us 1 hour and three phone calls to the hotel reception to find the hotel. We should have been able to make it to the hotel in 15 to 20 minutes. Very obscure location for this hotel."
Hotel review by guest is Positive
Diana from Calgary, AB CA rated Comfort Inn Newmarket 7 out of 10 on July 24, 2005 Verified Guest Hotel Review

"As a parent with 4 children, it is important to us to have breakfasts included in the price of the room. When I made the booking, I picked this hotel because of the continental breakfast. I asked 3 times while booking if it was included in the price or if it was extra, and every time I was told that it was included. When we arrived at the hotel, we were suddenly told that the breakfast was extra and NOT included with the room price. That was not exactly the best way to start our holiday, especially since we were to stay there for 4 nights. I also encouraged my brother to book with this hotel, and he was also disappointed with the fact that there was no elevator or breakfast. With large families comes lots of luggage, and no elevator causes problems, and budgeting for breakfasts being included in the price and then having to pay for them is not the way to increase or retain customer loyalty."
Hotel review by guest is Positive
Kris from Edmonton, AB CA rated Comfort Inn Newmarket 7 out of 10 on July 14, 2005 Verified Guest Hotel Review

"need pool and restaurant"
Hotel review by guest is Positive
Verified Guest from Oakville, ON CA rated Comfort Inn Newmarket 7 out of 10 on July 10, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Waterloo, ON CA rated Comfort Inn Newmarket 7 out of 10 on December 12, 2003 Verified Guest Hotel Review


Amenities

  • Parking
  • Pet Friendly
  • Dry Cleaning
  • Air Conditioned
  • Currency Exchange
  • Refrigerator
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Photocopier
  • Internet Connection (wireless)
  • Express Check-In/Check-Out
  • Free Parking

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