OverviewThe Comfort Inn in Newmarket features 100 air-conditioned guest rooms and features a host of amenities. The hotel is 3.9km from the Newmarket Theatre and 6.1km from Upper Canada Mall (distances: Google Maps). The hotel is also within close proximity to parks, shopping and restaurants.
Complimentary amenities and services include breakfast, parking, wireless Internet throughout the hotel and local calls. Complimentary coffee and newspapers are available in the lobby. The hotel also features a 24-hour business centre, an on-site barbecue grill, a picnic area, dry cleaning services and currency exchange.
Each guest room at the Comfort Inn features blackout drapes, a clock radio, a sofa bed, an iron/ironing board, a coffee maker, a hair dryer, cable television, a phone, pay-per-view movies, daily housekeeping and climate control. Guests can request wake-up calls, infant cribs and rollaway beds from the front desk.
Check-in and check-out times are 2pm and 11am. The pet fee is $5 per night.
The GoodGuests who stayed at the Comfort Inn were overall happy with their visit. These guests praised the hotel staff, the location and the noise level.
The staff were praised by many guest reviewers and described as "nice," "helpful," and "friendly." Some guests requested a different room and asked the hotel to change their bed sheets. These requests were addressed quickly and the staff seemed happy to accommodate.
Some guest reviewers felt that the hotel did a good job with soundproofing the walls. They described the atmosphere as "quiet" and "peaceful." The hotel rooms were also clean according to many guests, and several guests liked having a kitchenette.
The location of the hotel was also praised, with many guests enjoying its close proximity to shopping and restaurants.
The Bad
Complaints regarding the property focused on the condition of the hotel, the beds and some of the electronics.
Many guests complained that the hotel was old and needed updating, however, some guests also felt that the staff did a good job with keeping the hotel in the best condition possible.
While the majority of guests didn't complain about the beds, one guest reviewer felt that the beds were uncomfortable and she described the mattress as "back-breaking."
There were a few complaints regarding the televisions in the guest rooms and many guests dealt with bad reception and fuzzy pictures. Guests without laptops could use a computer in the lobby to access the Internet. However, the hotel charged these guests per minute. Some guests felt that the extra charge was unnecessary because the hotel offers free wireless throughout the property anyways.
Booking.com average guest ratings were 8.1 out of 10 points.
TripAdvisor.com ranked the Comfort Inn #1 out of 4 hotels in Newmarket. Guest ratings averaged 4 out of 5 points.
Hotels.com guest ratings averaged 4.5 out of 5 points at the time of writing.
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Analyzed by Valencia H.
After scoring high on a junior high literacy test, Valencia considered a career as either a writer or an English teacher. Writing won because unlike teenagers, the keyboard doesn't talk back.
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