OverviewThis property is situated within a shopping complex that includes a Walmart store and a couple of restaurants. The Napanee Mall is a 2-minute drive away or a 13-minute walk away. This hotel is well located for guests looking to explore the area by car and is within a 2-minute drive of the 401 Highway.
Both smoking and non-smoking accommodations are available. All 58 rooms and suites include free Wi-Fi, a coffeemaker, an iron and ironing board, a lap desk, a flat screen TV with pay-per-view movies, a desk and individual climate control. Rooms are furnished with one king bed or two queen beds.
Free parking is available on site and pets are not permitted.
A free hot breakfast, including "On the Run" breakfast bags, is served daily from 6 am to 10 am.
On-site recreational facilities include a fitness centre and an indoor pool. Other on-site amenities include a business centre, free coffee and tea in the lobby, guest laundry facilities, dry cleaning, luggage storage and mail services.
The Napanee GO train station (public transit) is 4 minutes away by car. The Gibbard Furnitures (est. 1835) store is located in downtown Napanee, which is 6 minutes away by car. Boutique shopping on Main Street is a 15-minute drive away. The Bruce Trail and Hell Hole hiking trails (including 7.5 meter deep caves) are accessible within a 20-minute drive. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on January 17, 2013: The free breakfast is served daily from 6 am to 10 am.
The GoodMany guests described positive stays at this hotel, among the reviews used for this analysis, and several reviewers said that they were likely to return. The free breakfast, room cleanliness and customer service were mentioned by guests as the highlights of this property.
The food and selection at the free breakfast was praised by many reviewers and a couple of guests said that the breakfast was the best they had experienced at a hotel.
The rooms were described as clean and generally comfortable by many guests, while a couple of reviewers found their beds to be comfortable.
The staff were frequently complimented for their friendly and helpful service. One reviewer said that he was particularly impressed with how efficiently the staff received a sports team, while another guest thought, "this hotel should be proud of its service".
Many reviewers found the hotel convenient for accessing Highway 401, while other guests were happy to find shopping and restaurants nearby.
Several guests enjoyed the indoor pool and hot tub, with one reviewer describing the pool as clean and heated to a comfortable temperature.
A few reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent.
The Bad
There were not many complaints or concerns expressed by guests among the reviews sourced for this analysis. However, a few reviewers mentioned that they would have appreciated a mini-fridge in their rooms.
A couple of guests mentioned noise disturbances. One reviewer complained about hearing doors slamming in the halls, while another guest was disturbed in his room by traffic noise from the neighbouring 401 Highway.
Expedia.ca gave this hotel an average score of 4.7 out of 5, with 100% of 19 guests recommending the property.
TripAdvisor.ca ranked this hotel #2 out of 7 properties in Napanee, with an average score of 4.5 out of 5 from 47 reviews.
Booking.com gave this property an average score of 8.5 out of 10 based on 8 guest reviews.
The author called the hotel on January 17, 2013 to verify some information.
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Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
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