OverviewThis hotel is situated in the Port Credit marina community, overlooking Lake Ontario in south Mississauga. Offering suites that include a full kitchen and laundry facilities, this property is well suited for guests in need of extended stay accommodations.
All rooms include free wired Internet, a TV, a separate sitting area, an iron and ironing board, bathrobes, a hair dryer, individual climate control and a safe. Rooms are furnished with one king bed, one queen bed or two queen beds. Rooms have either a balcony or windows that open.
Residential suites also include a fully equipped kitchen (fridge, freezer, dishwasher, microwave, coffeemaker and stove), a separate living/dining area, in-suite laundry facilities (washer and dryer) and a balcony with a view of Lake Ontario. One or two-bedroom suites are available and suites are furnished with king beds.
Free Wi-Fi is available in the lobby. Indoor parking is available for $15 per night, while outdoor parking is available for $7 per night. Pets are not permitted.
The on-site Breakwater restaurant serves breakfast, lunch and dinner. Room service is also available.
Other on-site amenities include a 24-hour front desk, a fitness centre, and meeting and conference space.
There are several boutique shops and restaurants located within a 3-minute walk of this property, while Memorial Park (green space and walking trails) is about 4 minutes away on foot. Access to the QEW is 4 minutes away by car, while the Square One Shopping Centre and Palladium (arcade and batting cages) are both about a 17-minute drive away.
Toronto Pearson International Airport (YYZ) is a 25-minute drive away. Downtown Toronto, which features the Eaton Centre, CN Tower, Air Canada Centre and the Theatre District, is about 20 minutes away by car. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on February 12, 2013: Indoor and outdoor parking is available on site for an additional fee of $15 and $7 per night, respectively. Pets are not permitted. Free Wi-Fi is available in the lobby and free wired Internet is available in the guest rooms.
The GoodMany guests described generally pleasant experiences at this property, among the reviews used for this analysis. The location received the most guest praise. Many reviewers enjoyed exploring the marina and neighbouring restaurants and shops on foot. A few guests also mentioned that the Toronto International Airport (YYZ) and downtown Toronto were within a reasonable drive (about 30 minutes).
Many guests appreciated the view of Lake Ontario from their guest rooms. Several reviewers found their rooms to be spacious, while a few other guests thought that their rooms were clean, comfortable and well-appointed. However, some guests noticed maintenance issues (see below for more details).
The food at the on-site restaurant was frequently praised by reviewers.
Guests gave mixed reviews of the hotel staff, however, several reviewers thought that the front desk agents were friendly.
The Bad
Among the reviews sourced for this editorial, several guests noticed a need for minor maintenance in their rooms. Reviewers described a leaky shower, loose patio stones on the balcony, a screen door in need of repair, and a general tired appearance.
While many guests enjoyed the food at the on-site restaurant, several reviewers complained that the menu prices were expensive.
A few reviewers described the free Wi-Fi as slow and unreliable.
As mentioned above, there were mixed reviews of the staff at this property. Several guests found the front desk agents unhelpful. One guests said that a front desk agent was unable to provide restaurant recommendations, while another reviewer described the staff as lazy. A few reviewers were disappointed that no porter or bell service was provided.
Expedia.ca gave this hotel an average score of 4.7 out of 5, with 100% of 9 guests recommending the property.
TripAdvisor.ca ranked this hotel #31 out of 57 properties in Mississauga, with an average score of 4 out of 5, from 42 reviews.
Booking.com gave this property an average score of 8.3 out of 10, based on 34 guest reviews.
The author called the hotel on February 12, 2013 to verify some information.
