The Quality Inn Airport West is located on 50 Britannia Road East in Mississauga, Ontario. The Toronto Pearson International Airport (YYZ) is about a 15 minute drive from this hotel. This hotel provides an airport shuttle service for an additional fee of $18 per person, per way. The shuttle operates on-demand and must be arranged through the hotel directly. This hotel also offers stay-and-fly packages that include up to 3 weeks of free parking.
This hotel is 100% smoke free and does not allow pets. All 108 rooms include free wireless Internet access, work desks with chairs, coffee makers with free coffee, telephones with voice mail, televisions with pay-per-view movies, Nintendo systems and games (extra fee applies), hair dryers, irons and ironing boards, and free weekday newspapers. Select rooms include mini-fridges, microwaves, whirlpool tubs, bathrobes, and multi-line telephones. Free parking is available on site.
The on-site restaurant, Junos, serves breakfast, lunch, and dinner. The hours of operation are from 7:00am - 1:30pm and from 5:00pm - 10:00pm. Room service is available during restaurant hours.
Other on-site amenities include a fitness facility, sauna, business centre (copy and fax service, extra fees may apply), meeting rooms, and dry cleaning service (extra fee applies).
This hotel is situated in an industrial area and is located across the street from an Esso gas station, Starbucks Coffee, and a Tim Horton's. The Toronto Congress Centre (conference and exhibition venue) is about a 15 minute drive from this hotel, while the Hershey Centre (hockey arena and home of the OHL's Mississauga Steelheads) is 5 minutes away, by car. Playdium (arcade, mini-golf, go-carts, and batting cages) is located across from Square One (shopping mall) and both can be found within a 10 minute drive of this property.
The downtown Toronto area, featuring the CN Tower and Rogers Centre (home of the MLB's Toronto Blue Jays) is about 30 minutes away, by car (driving time estimates: Google Maps).
Verified by a Front Desk Agent on July 19, 2012: The on-site restaurant hours of operation are from 7:00am - 1:30pm and from 5:00pm - 10:00pm. Room service is available during restaurant hours.
Among the reviews used for this analysis, most reviews described positive experiences. Several guests indicated that they were likely to stay at this hotel again in the future or that they would recommend this property to others. A few reviewers also thought that this hotel offered good value for the money they spent.
The staff, throughout the hotel, were commonly described as friendly, helpful, professional, and efficient. A few guests also found the front desk staff to be knowledgeable about the local area and quick to provide directions. One reviewer described the customer service as "excellent", while another guest said that the housekeepers do a "fabulous job".
Many reviewers said that their rooms were clean and well-maintained, with one guest describing her room as "spotless". A couple of guests also found their rooms to be spacious.
Several guests found the location convenient for accessing Highway 401 and the airport (YYZ). A few reviewers also found several fast food restaurants nearby.
The food quality and the attentive wait staff at the on-site restaurant were praised by several guests.
A couple of reviewers mentioned that this hotel had ample free parking, while a few other guests found the airport shuttle service and the stay-and-fly packages to be added conveniences.
As mentioned above, many guests described positive experiences at this hotel, among the reviews used for this analysis. However, a few guests were disturbed by noise in their rooms. One guest said that his sleep was disrupted by a garbage truck servicing the hotel, while another reviewer described the neighbourhood, in general, as noisy. Another guest was disturbed by noise from the hallway, and one reviewer said that he "had to unplug [the in-room appliances] to get a decent night's sleep".
A couple of guests thought that a free breakfast should have been provided and included in the room rate.
Other isolated complaints included: fitness facility was too small, limited hours for the restaurant and room service, and poor television reception.
TripAdvisor.ca ranked this hotel #4 out of 57 properties in Mississauga, from 52 reviews.
Expedia.ca gave this hotel an average score of 4.2 out of 5.0, with 93% of 75 guests recommending the property.
Hotels.com gave this property an average score of 3.7 out of 5.0, based on 20 reviews.
Verified by a Front Desk Agent on July 19, 2012: The on-site restaurant hours of operation are from 7:00am - 1:30pm and from 5:00pm to 10:00pm. Room service is available during restaurant hours.