OverviewHoliday Inn Mississauga is located 2.0km from the nearest Highway 401 interchange, while the Toronto Pearson International Airport (YYZ) is 21.2km from this hotel (distances: Google Maps).
This smoke-free and non-pet friendly property has 8 floors, 120 rooms, 40 suites, and 2 handicap accessible rooms. All rooms are equipped with a 32-inch LCD television, pay-per-view movies, video check-out, hair dryer, coffee maker, mini-refrigerator, iron and ironing board, and air conditioning. Some units have microwaves and sofa-beds. On the Executive Club level, rooms also include desks with ergonomic chairs, multi-line phones with voicemail, and an in-room safe. Suites at this property include a separate living area and a second closet.
This property offers free local calls, free parking, free wireless Internet, free newspapers, free on-site outdoor parking, and same-day dry cleaning (at an extra cost). Shuttle service to YYZ is available for $12 per way (advance reservations required).
The Motivity Cafe and Lounge is on-site and open for Breakfast, Lunch and Dinner. Room service is available from 6am to 11pm. Also a pool, whirlpool and fitness facility are available in the hotel for guests.
The Holiday Inn Mississauga offers 4,000 square feet of meeting space that can accommodate up to 140 people, with catering, wireless Internet, and audio-visual services available.
Check in time is 3pm and check out time is 12pm.
Nearby attractions are the following distances from the hotel: Square One Shopping Centre (14.2km) and the Living Arts Centre (15.1km). The Rogers Centre and CN Tower are 38.9km from the hotel and the downtown Toronto city centre area is 41.3km away.
The GoodMost reviews for this hotel were positive. The most complimented aspects of this hotel were the well appointed rooms, the comfortable mattresses, professional staff, and the value offered for money spent.
Many guests mentioned that their room was spacious and well decorated. Reviewers also found the mattresses comfortable and the beds supplied with ample pillows. Some guests mentioned that their room had been recently renovated. Other guests stated that the hotel in general had a welcoming appearance. Most guests also agreed that their room was clean.
While reviews about the customer service were somewhat split for this hotel, many guests did describe positive experiences with the staff. Several guests found the staff to be welcoming and professional, while one guest was impressed that housekeeping had changed a light bulb in his room without being asked.
Most guests also found the hotel to offer good value for the money they paid. One reviewer mentioned that this Holiday Inn was less expensive than nearby competitors, yet offered the same amenities.
Several guests found the free wireless Internet fast, reliable, easy to access, and in general a value-added feature. Other reviewers were also happy with the location because the hotel was easy to access from Highway 401 and there were nearby restaurants. A couple guests also found their room to be quiet.
The Bad
While negative comments about this hotel were rare, the few complaints seemed to focus on the service and on-site restaurant.
As mentioned above, reviewers were split about the customer service at this hotel. From a negative perspective, one guest said the staff "bordered on rude" while another guest described the service as "generally ignorant". One reviewer mentioned that the front desk staff were unhelpful with booking a shuttle service and made obtaining breakfast coupons difficult.
A few guests found service at the on-site restaurant slow, while another guest received the wrong order for take-out to his room. Other guests found the restaurant and the room service over-priced. Several guests mentioned that the appearance of the restaurant was not up to the same standard as the rest of the hotel.
Other complaints included problems with the in-room heater either being noisy or not working properly. Some guests also experienced difficulty with their key-cards becoming de-activated.
CanadianHotelGuide.com ranked this hotel #4 out of 41 hotels in Mississauga, with an average score of 8.4 out of 10, from 19 reviews.
TripAdvisor.com ranked this hotel #12 out of 56 hotels in Mississauga based on 29 reviews.
Booking.com gave this hotel an average score of 7.9 out of 10, from 12 guest reviews.
MyTravelGuide.com gave this hotel an average score of 7.0 out of 10, based on 14 user ratings.
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Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
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