The Courtyard Mississauga Airport Corporate Centre West is located on Creekbank Road in Mississauga, Ontario. The nearest Highway 401 interchange (Dixie Road) is about a 5 minute drive from this hotel and the Toronto Pearson International Airport (YYZ) is about 13 minutes away, by car. This hotel offers a complimentary airport shuttle service, on-demand, which operates from 7:00am - 11:00pm. Shuttle transportation may be arranged by contacting the hotel directly.
This hotel offers 94 rooms on 5 floors and is 100% smoke free. All rooms include mini-fridges, irons and ironing boards, hair dryers, coffeemakers with free coffee, free bottled water, desks with ergonomic chairs, 32" LCD televisions with pay-per-view movies and video games, free wireless Internet, alarm clocks, speaker telephones with voice mail, and air conditioning. Select rooms also include balconies. Pets are not permitted at this property and free parking is available on site.
On-site dining options include the Courtyard Cafe and the Fireside Lounge. The Courtyard Cafe is open, daily, for a buffet breakfast from 6:00am - 10:00am. The Courtyard Cafe also serves dinner, Monday - Thursday from 5:30pm - 10:00pm. The Fireside Lounge operates Monday - Thursday from 5:00pm - 11:00pm. Free coffee and tea is also available in the hotel lobby.
Recreational facilities at this property include an indoor pool and fitness centre. Other on-site amenities include safe deposit boxes, business centre (free printing), meeting rooms, and event space.
This hotel is located in a commercial/industrial area, about a 4 minute drive from Centennial Park (baseball fields, football field, golf course, and Indy go-carts). The Toronto Congress Centre (exhibition and conference venue) is about 12 minutes, by car, east of this hotel. Square One (shopping mall) and Playdium (batting cages, arcade games, mini-golf, and go-carts) are both about a 12 minute drive, west, of this hotel.
Downtown Toronto attractions, such as the CN Tower, Rogers Centre, Air Canada Centre, and Harbourfront area, can be accessed in about 28 minutes, by car, via the 401-East and Gardiner Expressway (driving time estimates: Google Maps).
Verified by a Front Desk Agent on July 30, 2012: The buffet breakfast is served at the Courtyard Cafe, daily, from 6:00am - 10:00am.
Almost all guests, among the reviews used for this analysis, complimented the cleanliness of this hotel. The rooms and the hotel, in general, were described as clean and well-maintained. A few guests also found their rooms to be well-appointed, with a couple of reviewers mentioning that their rooms and bathrooms were spacious. Guests also frequently described their beds as comfortable.
There were many amenities and added value features complimented by guests. The pool and fitness facility were praised for being spacious and clean. Reviewers also specifically mentioned the free airport shuttle, free parking, free and reliable wireless Internet, black-out curtains, and flat screen televisions as added value features. Many guests said that they were likely to return to this hotel again in the future, or that they would recommend this property to others.
Among the reviews used for this analysis, guests seemed to have split feelings about the location of this hotel. A few reviewers described the hotel as close to the airport and convenient for accessing local businesses. However, other guests did not share this opinion (see below for more details).
Guests also expressed conflicting opinions about the service they received. However, several reviewers described the staff as friendly, helpful, polite, and efficient (see below for guest concerns).
Several guests expressed complaints about the on-site restaurant. A few reviewers thought that the breakfast buffet lacked selection and that the menu was expensive ($10.95 per person). A few guests also found the hours of operation to be inconvenient. One reviewer also said that the "service was very slow".
As mentioned above, guests had both positive and negative opinions about the hotel's location. While some guests found the proximity to the airport to be convenient, several other reviewers found the industrial location of this property inconvenient. Guests found that the area, immediately surrounding this hotel, lacked amenities such as shopping and restaurants. A few reviewers also found that the hotel was too far from attractions in downtown Toronto.
The customer service at this property also received conflicting reviews, as mentioned above. A few guests described the staff as disinterested. One guest received incorrect payment information from a front desk agent, while another reviewer complained that the staff refused to handle noisy guests appropriately. One guest said that the "staff is not properly trained on how to handle issues and complaints". Another reviewer was disappointed that the staff were not able to provide technical support to resolve a problem with the pay-per-view service.
Expedia.ca gave this hotel an average score of 4.6 out of 5.0, with 100% of 8 guests recommending the property.
TripAdvisor.ca ranked this hotel #22 out of 57 properties in Mississauga, from 50 guest reviews.
Hotels.com gave this property an average score of 4.1 out of 5.0, based on 15 reviews.
Verified by a Front Desk Agent on July 30, 2012: A buffet breakfast is served at the Courtyard Cafe, daily, from 6:00am - 10:00am.