Comfort Inn Meadowvale MississaugaComfort Inn Meadowvale MississaugaComfort Inn Meadowvale MississaugaComfort Inn Meadowvale Mississauga

Complimented by guests for location and price, but concerns about service

Pros
  • Free parking, free breakfast, free local calls, and free wireless Internet access
  • Many reviewers thought that the room rates were reasonable
  • Several guests found the location convenient for accessing major highways and nearby amenities
  • Several reviewers complimented the food quality at the free breakfast
Cons
  • Several guests described the staff as disinterested and unhelpful
  • Several reviewers indicated that they were not likely to stay at this hotel again in the future
  • A few guests complained that the fitness centre was poorly equipped
  • A few reviewers found their rooms in need of repairs
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Editor's Analysis
Updated Jul 20, 2012
Overview
The Comfort Inn Meadowvale Mississauga is located on Surveyor Road Mississauga, Ontario. This hotel is situated in a commercial/industrial area and is about a 5 minute drive from the nearest Highway 401 interchange (Mississauga Road/Erin Mills Parkway). Other nearby highways include the 403 (11 minutes away), 407 toll highway (10 minutes away), and the QEW (20 minutes away).

This property offers both smoking and non-smoking rooms and does permit pets ($15 per night, limit of 1 pet per room). All 112 rooms include coffeemakers, irons and ironing boards, telephones with voice mail and free local calls, free wireless Internet access, televisions, mini-fridges, microwaves, and free newspapers. Select rooms also include whirlpool bathtubs. Free parking is available on site.

A free continental breakfast is served from 6:30am - 9:30am on weekdays and from 6:30am - 10:00am on weekends.

Amenities at this property include free coffee (24 hours) in the lobby, a business centre (copy and fax services, extra fees may apply), meeting rooms, fitness facility, and coin-operated laundry machines.

There are several restaurants near this hotel (within a 3 minute drive or 10 minute walk), including Wendy's, McDonalds, Kelsey's, Pizza Hut, Sushi Sushi, and Eddie's Wok N Roll. Playdium (arcade, batting cages, go-carts, and mini-golf) and Square One (shopping mall) are both about an 18 minute drive from this hotel. 

The Toronto Pearson International Airport (YYZ) is about 20 minutes away by car, while the downtown area of Toronto (Harbourfront, Air Canada Centre, CN Tower, and Rogers Centre) is about a 38 minute drive away (walking and driving time estimates: Google Maps).  

Verified by a Front Desk Agent on July 19, 2012: The free continental breakfast is served from 6:30am - 9:30am on weekdays and from 6:30am - 10:00am on weekends.
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The Good
The most common compliment found for this hotel, among the reviews used for this analysis, was that the room rates were reasonable. Several guests also thought that the hotel offered good value for the money they spent and that there were many free amenities included in the price (free wireless Internet, free breakfast, and free parking).

Many guests found the location convenient for accessing major highways, specifically Highway 401. Several reviewers also mentioned finding various restaurants within walking distance of this property.

The food quality at the free breakfast was praised by some reviewers, and guests described the selection as including boiled eggs, cream cheese, and fresh fruit.

Reviewers were somewhat divided about the cleanliness of this hotel. Many guests described their rooms as clean and well-maintained. However, slightly fewer guests (among the reviews used for this analysis) expressed concerns about the state of their rooms (see more below). 
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The Bad
Overall, reviews for this hotel were somewhat split between positive reviews and negative reviews (among the reviews used for this analysis). However, more guests said that they were not likely to stay at this hotel again in the future, than guests who recommended the hotel.

Many guests described the staff at this hotel as disinterested, unhappy with their job (or did not take their job seriously), and unhelpful. Reviewers described inefficient check-in processes, billing discrepancies at check-out, guests who were seemingly ignored, and front desk agents who were unable to resolve technical difficulties with the wireless Internet and telephone services. 

As mentioned above, guests were somewhat divided about the cleanliness of their guest rooms. While many reviewers thought that their rooms were clean, there were several guests who disagreed. Reviewers described dirty carpeting, unpleasant odours, stained bedding, and items left behind by previous guests. One guest said that "the room was not cleaned after the previous guest because we found a condom on the floor! [sic]" Another reviewer said that the carpeting appeared to be so dirty that he "could not remove [his] shoes the entire stay".

A few guests complained that the fitness facility was small and that the equipment was not in working order.

A few reviewers also noticed that their rooms were in need of repairs or upgrades. Guests described air conditioners and televisions that were not in working order, and plumbing inconsistencies (drainage and water temperature).
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Show Sources
Sources
TripAdvisor.ca ranked this hotel #41 out of 57 properties in Mississauga, based on 31 guest reviews.

Expedia.ca gave this hotel an average score of 3.3 out of 5.0, with 80% of 10 guests recommending the property.

Hotels.com gave this property an average score of 3.0 out of 5.0, from 22 reviews.

Verified by a Front Desk Agent on July 19, 2012: The free continental breakfast is served from 6:30am - 9:30am on weekdays and from 6:30am - 10:00am on weekends.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.0
Good

Rated 7.0/10 based on 246 reviews

Ranked #41 out of 49 hotels in Mississauga

246
Map Marker Comfort Inn Meadowvale Mississauga
2420 Surveyor Road, Mississauga, ON