 |
|
Guest Reviews
|
|
|
5.9
Mediocre
#33 out of 34
|
|
 |
|
Guest Rating Explained
Rating: 5.9 / 10
| Hotel Rating Breakdown |
| Amenities: |
6.6 |
| Cleanliness: |
6.8 |
| Location: |
6.7 |
| Comfort: |
6.1 |
| Service: |
5.9 |
| Value: |
5.7 |
Details
No. of guest ratings: 20
Guest Recommended: Mixed
|
|
|
Popularity Ranking Explained
Rating: #33 out of 34 hotels in Mississauga ranked by guests.
|
|
|
|
|
|
|
 |
|
 |
Donna from Oakville, ON CA stayed on May 05, 2006
"Clean, tidy, inexpensive. Lovely corner room, kingsize bed. Close to Toronto airport. Close to restaurants. Good value."
|
|
|
 |
|
|
|
|
 |
David from Lansdowne, ON CA stayed on April 21, 2006
"Asked for non smoking,the room had a symble on the door but that was it. The room was so full of stale smoke you could not breathe properly. The bed linen smelled as though it was dipped in smoky water and dryed then put on the bed."
|
|
|
|
|
|
|
|
|
Amy from Oshawa, ON CA stayed on April 09, 2006
"The customer service from the time we arrived was poor. First we were given an incorrect room, and when we went to complain- they told me that my room was not guarenteed- even though the room was paid in full before arrival, and I had a confirmation of the room with me. Finally I was told I could have the room that was booked- but a smoking room- this was after they had already told me there were none of these rooms available. Upon checkout they tried to charge my credit card the full amount of the room again. Again I had to get my reciept and confirmation out. Then they argued about how much I had paid canadianhotelguide.com, and that the amount I paid them was insufficient for that particular room. All in all, they didn't even know who canadianhotelguide.com was, and were very upset that we got that room for that price. We will not be staying at that hotel again!!"
|
|
|
|
|
|
|
|
|
Ian from Halifax, NS CA stayed on January 20, 2006
"Having checked in at midnight, they missed my wakeup call at 6:30 and I slept through my plane take of time. They did not seem too concerned about it, mind you I was in a rush to get the airport to find another plane and they did not help get me there quickly either - telling me the shuttle will be along shortly etc.
It supposed to be a business hotel being near the airport?"
|
|
|
|
|
|
|
|
|
Robert from Nottinghamshire, GB stayed on August 03, 2005
"We enjoyed ou stay at th Best Western but it was irritating that the room key card was only programmed for one day at a time. Other hotels supply keys that do not need to be taken back to reception in the afternoon.
Disappointed that I was not given a breakdown of the account although I asked. Being from abroad I can reclaim some tax but not if I do not have a receipt. Was told that because I booked via the internet I cannot be given one."
|
|
|
|
|
|
|
|
|
Anonymous guest from Pasadena, NF CA stayed on July 19, 2005
"Transportation from the Airport was very unreliable. We waited almost an hour for pick up. Shuttle arrived (a van-type vehicle) and didn't have enough room for us and asked us to wait another half and hour and they would come back. We ended up wasting an hour and in the end took a cab at a cost of $24, which we should not have have to pay since shuttle service was complimentary. However, the shuttle in the morning was prompt, professional and a proper shuttle. Had no problems at all with that one. The room was ok since we were only staying for 5 hours until we went back to the airport again."
|
|
|
|
|
|
|
|
|
Carolene from Mississauga, CA stayed on July 17, 2005
"The staff were not friendly and I thought the hotel was very un professionally run. Movies in the hotel were very expensive, $10.99 per movie for a single viewing. I had to ask for fridge to be put into the room."
|
|
|
|
|
|
|
|
|
Leeann from Niagara Falls, ON CM stayed on May 01, 2005
"When we got to the hotel we were put on a smoking floor when we requested a non-smoking floor. The staff was appologetic and did give us a new room. The hotel was situated near some sort of night club which played very loud music until well after 2am which made it difficult to fall and stay asleep. Although the hotel was very nice,the amenities were excellent, and the service was good, it was not a very good nights sleep."
|
|
|
|
|
|
|
|
|
Joanne from Carberry, MB CA stayed on December 12, 2003
"The restaurant was staffed poorly during breakfast on Dec. 12. The computer system was down and the waiter was rushing around trying to get everyones order with pen and paper in hand. Just about every table was full, and this one waiter could not handle the work. My table was left dirty from the previous people that sat at it. The dishes were not cleared, nor was my table wiped off (I found this very unsanitary), as was the same for many of the other tables. I waited nearly 30 minutes just to have my order taken. The waiter did not have time to come around refilling coffee, nevermind take your order. Good thing I left myself plenty of time to eat and get to the airport. 4 men sitting next to my table had to obtain their cutlery from other tables (that's if there was any clean cutlery present on the table). Overall, the whole restaurant experience on the morning of Dec. 12 was not a pretty site to see (no organisation at all)!"
|
|
|
|
|
 |
Overview & Amenities
|
|
|
|
The Best Western Toronto Airport West is located approximately two miles from Toronto Lester B. Pearson International Airport. Local attractions include Cedarwood Village, Iceland Arena, Planet Bowl, Air Canada Center, and Skydome CN Tower.
Hotel amenities include safe deposit box, 24-hour security, free parking, fax/photocopying services, 24-hour front desk, luggage storage, currency exchange, multilingual staff, car rental desk, tour assistance, sauna, exercise room, whirlpool, and indoor heated pool. There is a complimentary airport shuttle available 4am to 12am.
Guest rooms feature free wireless high-speed Internet access, Nintendo 64 videogames, in-room movies, dataports, voicemail, AM/FM alarm clock radios, coffeemakers, hairdryers, irons, ironing boards, A/C, and cable TVs.
.
Policies
Guarantee:
Cancel:
Check-In: 1500
Check-Out: 1100
Services Description
On-site facilities -
general facilities -
ballroom banquet facility
coffee shop conference room
dataport elevators
handicap facilities ice/vending machines
indoor pool jacuzzi bath tub
lounge meeting room
non-smoking rooms restaurant
sauna spa
steam room
wheelchair accessible elevators
whirlpool
chargeable facilities -
business center
fitness center
parking facilities -
disabled parking
free parking
outdoor parking
truck/rv parking
public area facilities -
high speed internet access
wireless data connection complimentary
additional onsite facilities -
park and fly rate available, call 1-800-western to
book, rate plan includes up to 21 days free parking,
free shuttleservices between 4 00 a.M. to 12 00
midnight.Indoor pool is heated.Meeting and banquet
facilities accommodate up to 200.Allstate motor club
rates are non commissionableon-site ballroom.
off-site facilities -
general facilities -
ballroom barber/beauty shop
golf course jogging track
newsstand pharmacy
tanning beds tennis courts
meeting and convention facilities -
total nbr of meeting rooms - 9
total measurement, all rooms - 4600 sq meters
total meeting room capacity - 500
capacity of largest meeting room - 200
measurement of largest meeting room - 2000 sq meters
capacity of smallest meeting room - 8
measurement of smallest meeting room - 256 sq meters
meeting and convention facility text -
we have nine newly renovated meeting rooms to
accommodate your important business and social
functions. whether you are hosting a banquet for 180,
need theater space for 250 or are conducting a seminar
for as few as 15, our professional and knowledgeable
team will be pleased to assist you with your
requirements. our unique bedroom suites.
Attraction Info
Dining Info
Recreation Info
On-site recreation -
exercising sightseeing tours
steam bathing swimming
Off-site recreation -
amusement park baseball
bicycling billiards/snooker
cardio vascular exercise children s activities
dancing driving range
fine dining gambling
golfing horse racing
ice skating karaoke
museum/gallery viewing night clubs
sailing/boating shopping
sightseeing tours soccer
sports events stair stepper
swimming tennis
theater treadmill
weightlifting
Room Type Descriptions
Nbr of suites - 14
nbr of non-smoking rooms - 120
nbr of rooms for physically-challenged guests - 3
all rooms have web tv, nintendo 64 and pay-per-view
movies available, voice mail, free wireless high-speed
internet access, and coffee makers. some rooms have
microwave and refrigerators. suites with jacuzzi and
sauna available. cribs, rollaways and non-smoking rooms
available.Suite also has microwave and refrigerator on
request.Qq executive room includes large desk with
ergonomic chair and lounge chair with ottoman.Park and
fly rate includes up to 21 days free parking, free
shuttle to and from airport. call 800-260-3333 for
pickup.All guest rooms completely renovated february
2003. exterior corridors
room amenities for all rooms -
room amenities -
air conditioning / am/fm alarm clock / bathroom
amenities / cable/satellite tv / coffee/tea maker /
color tv / desk / free local telephone calls / free
newspaper / hairdryer / in-room movies / iron/ironing
board / private bath or shower / radio / remote control
tv / shower / telephone
technology -
dataport / high speed internet access / voice mail
chargeable amenities -
wireless dataport
.
|
 |
|
Booking Information
|
|
|
|
The hotel you have selected -- Best Western Toronto Airport West -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Best Western Toronto Airport West through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Best Western Toronto Airport West computer reservation system in Mississauga, Ontario.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Best Western Toronto Airport West. For your comfort and peace of mind, you may even.
|
|
|
|
