Best Western Plus Toronto Airport HotelBest Western Plus Toronto Airport HotelBest Western Plus Toronto Airport HotelBest Western Plus Toronto Airport HotelBest Western Plus Toronto Airport HotelBest Western Plus Toronto Airport HotelBest Western Plus Toronto Airport HotelBest Western Plus Toronto Airport HotelBest Western Plus Toronto Airport HotelBest Western Plus Toronto Airport HotelBest Western Plus Toronto Airport HotelBest Western Plus Toronto Airport HotelBest Western Plus Toronto Airport HotelBest Western Plus Toronto Airport HotelBest Western Plus Toronto Airport HotelBest Western Plus Toronto Airport HotelBest Western Plus Toronto Airport HotelBest Western Plus Toronto Airport HotelBest Western Plus Toronto Airport HotelBest Western Plus Toronto Airport HotelBest Western Plus Toronto Airport HotelBest Western Plus Toronto Airport HotelBest Western Plus Toronto Airport HotelBest Western Plus Toronto Airport Hotel

Budget-friendly with a free airport shuttle and about 10km from the YYZ airport

Pros
  • Several guests thought they received a good price
  • Many guests appreciated the free airport shuttle
  • Many guests liked being near the airport
  • Indoor swimming pool, whirlpool, and sauna
  • Free Internet access, free parking and free local calls
Cons
  • Many non-smoking guests complained of receiving a smoking room
  • Guests often described the hotel as old
  • Some guests thought the staff were unfriendly
  • Some guests came across various broken items at the hotel
Editor's Analysis
Updated Mar 16, 2012
Overview
The Best Western Plus Toronto Airport Hotel is located on the north side of Dixie Road to the east of Shawson Drive in Mississauga, Ontario. Access to Highway 401 is about 350m from the hotel and the Toronto Pearson Airport (YYZ) is roughly 10km away. Major Toronto tourist attractions such as the CN Tower, the Air Canada Centre, and the Rogers Centre are about 27km from the hotel (driving distances - Google Maps).

Hotel features include an indoor swimming pool, a whirlpool, a sauna, a restaurant, fitness centre, business services (faxing/photocopying) and nine meeting rooms. The hotel also offers a free airport shuttle bus, an in-house car rental agent, and complimentary overnight parking.

The hotel has 164 guest rooms or suites with common amenities including a king or queen bed, 25" televisions with in room movies, irons, ironing boards, coffee makers, hair dryers, free Internet access, and free local calls. Additional amenities such as microwaves and refrigerators are available on a request basis.

Check in time is at 3pm while check out time is at 11am.
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The Good
Guests who stayed at the Best Western Plus Toronto Airport hotel were mixed on their opinions of the property. Patrons who seemed to like the hotel typically liked the price that they paid or they liked the value that they received.

In regard to the price, several guests commented on it approvingly. For example, one guest said that the "price was decent" and another guest said that he/she paid a "cheap price." 

Guests that commented on the value often did so in reference to other services they received besides their rooms. A couple guests appreciated that the shuttle service was included in their stay while many other guests mentioned that they liked having parking for free. Some of these guests indicated that long term parking was included in their rates.

Many guests also liked that this hotel was reasonably close to the airport. As far as airport hotels go it wasn't exactly the closest hotel but several guests with flights still mentioned that they liked the hotel's location.
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The Bad
Several guests did not like various aspects of this hotel and there were numerous complaints across a range of perspectives.

For example, several guests complained that they thought they reserved a non-smoking room at the hotel and ended up in a smoking room. These guests were often upset about the smell and it created a constant unpleasantness during some of their stays.

Many guests described the hotel as "tired," run down, old, or worn. One guest called the decor "old", another guest said the lobby was not "updated" while another guest said his/her room was "worn." Related to this complaint, many guests described various broken items that they came across at the hotel. Those items included exercise equipment, a lock, a toilet, a faucet, and a light.

The staff at this hotel received a lot of complaints mainly for poor attitude. A few guests said that the staff were "unfriendly" and multiple guests claimed that the staff were not customer service oriented. There were also a couple complaints about wake up calls being missed.

Contrary to many opinions, there were many airport traveling guests that did not like the location of the hotel. Some guests suggested that a 10-15 minute drive was too far from the airport terminal for the hotel to be considered a proper airport hotel. A few other guests described an industrial setting without a lot of services.
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Show Sources
Sources
Expedia.ca guest ratings averaged to 3.8 points out of 5 and 80% of guests recommended the property.

Priceline.com guest ratings averaged to 7.0 points out of 10 and the hotel ranked 17th of 46 properties.

Hotels.com guest ratings averaged to 3.9 points out of 5 and the site had 258 reviews.
Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.
Guest Reviews
7.3
Good
#
33 / out of 50
hotels in Mississauga

Rated 7.3/10 based on 6408 reviews

Ranked #33 out of 50 hotels in Mississauga

6408
Map Marker Best Western Plus Toronto Airport Hotel
5825 Dixie Road, Mississauga, ON