The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, staff and value.
The hotel's accommodations were praised by many lodgers. They described their rooms as clean, modern, quiet, spacious, well designed and beautiful, with comfortable beds and linens and good-quality toiletries. A few guests had complaints about their rooms, however (see below).
Numerous reviewers were pleased with the level of customer service they received, and found the staff to be accommodating, efficient and knowledgeable. One patron recounted, "They were so nice, unbelievable! They explained to us how to get to places the cheapest way possible, they called places for us to see if we could buy passes there, they called for prices, they even printed out everything we needed to do to get to where we wanted. Fantastic when you're a tourist!".
Several guests were impressed with the hotel's value. They described the rates as reasonable, excellent and outstanding, and also cited the free airport shuttle as contributing to the hotel's overall worth.