OverviewThe Holiday Inn Express Suites Milton is located on the east side of Highpoint Drive and just to the north of Highway 25 in Milton, Ontario. The hotel is situated near the 401 and access to that highway is available at a distance of about 600m from the hotel's front entrance. The Milton GO Station is further away at a distance of about 5.2km (driving distances - Google Maps).
Facilities at the non-pet friendly hotel include an indoor pool, a whirlpool, a fitness room, free parking, and a dining area that serves the hotel's complimentary Smart Start breakfast buffet.
There are 92 guest rooms at the hotel including twenty suites and they all include microwaves and refrigerators. Other common amenities include televisions, work desks with lamps, coffee makers, and free wireless Internet. Rooms at the hotel can be either smoking or non-smoking and they commonly have either two queen beds or one king.
Check in time at the hotel is 3pm while check out time is 11am.
The GoodGuests that stayed at this hotel did not seem overly impressed with the property and the reviews reflected very mixed opinions - especially regarding the guest rooms, the breakfast, and the staff.
Some guests that enjoyed their stay said that their rooms were nice. Many guests also indicated that they found their rooms comfortable and a couple patrons mentioned the beds in this regard. Additionally some guests thought that their rooms were clean and multiple guests considered them to be spacious as well.
Many guests who ate breakfast at the hotel mentioned that it was free. Several others commented on the selection and quality and many of them seemed impressed. One guest said that the breakfast "exceeded expectations" while another guest indicated that the meal was "very well provided for."
Guests that were impressed with the staff generally found them to be "helpful" and/or "pleasant."
Lastly, guests that indicated that they liked the location were not too numerous however a couple guests mentioned that the hotel was easy to find and that it was near the highway.
The Bad
The reviews for this hotel can be summed up with one word: inconsistant. It seemed that nearly every time a guest said something positive on a perspective of the hotel, there was another guest who was saying something negative.
While some guests called their guest rooms "clean" there was still a significant contingent of guests who felt that they were dirty. Some guests indicated that their bathrooms were not up to standard and one guest complained about mold.
The breakfast at the hotel, well-liked by several guests, was quite disliked by many others. The guests who did not enjoy the meal complained of poor quality food, poorly prepared food, and even unripe bananas.
The staff at the hotel were not reviewed with any kind of consistency. One guest, for example, said that they were "beyond rude" while multiple other guests felt as though the hotel's employees were apathetic toward their patrons.
Occasionally guests also complained about the pool at the hotel which some guests described as cold.
Priceline.com guest ratings averaged to 7.7 points out of 10 and the site had 9 reviews.
TripAdvisor.com ranked the hotel 3rd of 3 hotels in Milton and the site had 27 reviews.
CanadianHotelGuide.com guest ratings averaged to 7.4 points out of 10 and the site had 17 reviews.
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Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.
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