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Clean but dated Milton hotel with indoor pool, free hot breakfast and jacuzzi suites

Pros
  • Free amenities: Wi-Fi, wired Internet, hot breakfast, parking
  • Many guests found the rooms to be clean, comfortable and spacious
  • Guests found the staff to be friendly and helpful
  • Guests liked the location for accessing the highway and nearby restaurants that were in walking distance
  • Several guests were pleased with the free breakfast selection and quality
Cons
  • Several guests said the hotel's decor was dated
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Free Internet
Editor's Analysis
Updated May 8, 2015
Overview
The Holiday Inn Express Suites Milton is located in the town of Milton about a 2-minute drive from the Highway 401 interchange and a 9-minute drive from the town centre. This hotel caters to business travellers accessing nearby offices, road travellers passing through the area and guests accessing nearby points of interest.

There are 92 guest rooms and suites at the smoke-free and pet-free hotel. All rooms include free Wi-Fi, air conditioning, cable TV, a coffeemaker, a microwave, a mini-fridge, a work desk with lamp, an iron and ironing board, windows that open and a hair dryer. Rooms commonly have either two queen beds or one king. Suites have more space and may also include a mini-kitchen (sink, counter, mini-fridge and microwave), a sofabed, a separated bedroom, a 2-person jacuzzi and a fireplace. Accessible rooms also are available.

There is no restaurant on site, but the hotel supplies free all-day coffee and a free breakfast with some hot choices such as pancakes, eggs and sausages. Nearby restaurants include Tim Hortons (a 5-minute walk), Swiss Chalet Rotisserie & Grill, McDonald's and Kelsey's (a 4-minute drive).

Facilities at the hotel include free parking, an indoor pool, a whirlpool, a fitness room, a business centre, dry cleaning and a guest laundry.

Besides local businesses, guests may want to access the Glen Eden Ski Area and Hilton Falls, both an 8-minute drive away. African Lion Safari is a 35-minute drive from the hotel and the Crawford Lake Conservation Area and Rattlesnake Point are both a 13-minute drive away. Shopping can be found in the malls of nearby Mississauga; Square One is about a 24-minute drive and Sherway Gardens is about 27 minutes away by car. The Toronto Pearson International Airport (YYZ) is about a 23-minute drive away. (All travel times: Google maps)
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The Good
Guests that stayed at this hotel seemed to appreciate several aspects of the stay including the staff, the selection at breakfast and the rooms.

Many guests found their rooms comfortable and some patrons mentioned the beds in this regard. Additionally some guests thought that their rooms were clean and multiple guests considered them to be spacious as well. One guest reviewer wrote, "quiet, clean room with comfortable king bed".

Many guests who ate breakfast at the hotel mentioned that it was free. While some considered it average, several others commented on the selection and quality and many of them seemed impressed.  One guest reported: "The included breakfast was pretty good and offered a lot of options from pancakes, eggs, sausage, and pastries. And something I always appreciate - healthy breakfast options; they had yogurt, oatmeal, cereal, and fresh fruit."

Guests seemed agreed about the staff who were reviewed as hospitable, helpful, friendly, attentive and accommodating. One recent guest was pleased that while they were booked online with the wrong date, the front desk staff called the online provider and sorted it out saving him extra charges and time. Another business traveller was pleased with a fast check-in and check-out at the hotel.

A few guests liked the location and mentioned that the hotel was easy to find and that it was near the highway (with good access) and 1 minute from local restaurants. A few guests were pleased with the free parking and said it was plentiful.
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The Bad
Although most guests seemed to consider this a pretty average hotel to stay at, in the recent reviews read for this report, a couple of common areas of complaint surfaced.

The most significant common concern at this hotel was that it was tired or dated, although some guests referred to good linens and comfortable beds, it seems they were referring to some of the furniture at the hotel.

Additionally a couple of patrons said they experienced slow Wi-Fi signals during their stay. Opinions about the Wi-Fi seemed to not be unanimous as there were some that reported good Wi-Fi or indicated they were pleased to have free Wi-Fi, and most of the guests did not mention it in their review which may indicate that they were satisfied.

Occasionally a guest would complain about the breakfast, saying the eggs were runny and the sausages dried out.
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Show Sources
Sources
Hotels.com guest ratings averaged to 4 points out of 5 and the site had 103 reviews.

TripAdvisor.com ranked the hotel #2 out of 3 hotels in Milton and the site had 76 reviews.

Expedia.ca guest ratings averaged to 4 points out of 5 with 92% of guests recommending the hotel, and the site had 127 reviews.
Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.
Guest Reviews
7.5
Good
#
1 / out of 3
hotels in Milton

Rated 7.5/10 based on 915 reviews

Ranked #1 out of 3 hotels in Milton

915
Map Marker Holiday Inn Express & Suites Milton
2750 High Point Dr, NE Quadrant, Milton, ON