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BEST WESTERN Milton is a 3 star hotel in Milton, Ontario, Canada 161 Chisholm Dr, Milton, ON, Canada
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Guest Reviews
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Clean rooms and an indoor pool within a 5-minute drive of the 401

  • Free Wi-Fi, free parking
  • Very clean, according to guests
  • Guests liked this hotel's proximity to the 401
  • Aging decor, according to guests
  • Some guests thought the room rate was expensive
  • A few guests complained of noise from other guests in the hallways

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Rooms:1 Adults:2 Kids:0
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Editor's Analysis
Updated on Jan 11, 2013
Given this hotel's proximity to the 401 (less than a 5-minute drive), and based on the reviews used for this analysis, this hotel is well-suited for roadside travellers stopping off for the night.

All of the 94 rooms at this hotel have free Wi-Fi, a mini-fridge, a microwave, a coffeemaker, a hair dryer and an iron and ironing board. Each room is furnished with either double, queen or king beds. Pets are allowed for $50 per stay.

Guests can dine on site at Allison's, serving breakfast, lunch and dinner daily. There are also a number of restaurants located within a 5-minute drive of this hotel. On-site amenities include free parking, an indoor pool and a gym.

Golfers are within close proximity to the Granite Ridge Golf Club (about a 10-minute drive) and the Greystone Golf Club (just over a 10-minute drive). Halton Regional Museum (exhibitions on the history of Halton) is also just over a 10-minute drive away. (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi, parking and pet policy (call date: January 8, 2012).
The Good
There were a number of favourable reviews used for this analysis and guests were pleased with the hotel's overall cleanliness and with its location.

Guests commented frequently on the high standard of cleanliness in the rooms and the attention to detail. Rooms were well-maintained and fresh smelling.

Several guests liked this hotel's proximity to Highway 401 (less than a 5-minute drive) and said that the hotel was conveniently close to a number of restaurants and shops. 

Guests said that the pool area and the gym were clean, well-equipped and well-maintained. 

Staff were friendly and helpful, according to guests.

There were a number of comments from guests who found it convenient to have a microwave and a fridge in their rooms.

The Bad
Many of the reviews used for this analysis were favourable but guests did have a few common complaints about aging decor and about the hotel's price point.

This hotel was showing its age and guests said that renovations and updates to rooms and common areas were in order. 

A number of guests thought that the room rate was expensive and said that they felt that compared to other hotels in the area at the time of their stay, it was overpriced. 

A few guests complained about being disturbed from other guests in the hallways and in adjacent rooms. Some guests also complained of noisy heater/air conditioning units.

A couple of guests felt that the rooms were small and some others felt that the bathrooms were particularly tiny. guest reviewers ranked this hotel #2 out of 3 Milton hotels based on 21 reviews. guest reviewers rated this hotel 3.3 out of 5 based on 3 reviews. guest reviewers rated this hotel 8 out of 10 based on 12 reviews.

Confirmed with a front desk agent: Wi-Fi, parking and pet policy (call date: January 8, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.

Guest Reviews
Guest Rating Explained
Rating: 7.1 / 10 Details

No. of guest reviews: 11
Guest Recommended: Yes
Guest Ranking Explained

BEST WESTERN Milton is #2 out of 3 hotels in Milton ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Jo ann from Waterloo, ON CA rated BEST WESTERN Milton 8 out of 10 on March 24, 2013 Verified Guest Hotel Review

"Well worth the stay!!!!"
"The service was very commendable. The desk clerk was very helpful. We did not use much in the hotel, but the room was very clean and well supplied with coffee and bathroom items. I would definitely stay there again."
Hotel review by guest is Positive
Tremblay from Becancour, QC CA rated BEST WESTERN Milton 8 out of 10 on June 02, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Negative
Nick from Essex, ON CA rated BEST WESTERN Milton 4 out of 10 on January 08, 2006 Verified Guest Hotel Review

"First night the bed was extremely uncomfortable and bathtub leaked and kept us awake. Had to approach the front desk twice to move us to another room, they were very unhappy to accommodate us. Even though the hotel was half empty. Food in restaurant was over priced and not very good. Would never stay here again or recommended hotel to anyone."
Hotel review by guest is Positive
Linda from Val Caron, ON CA rated BEST WESTERN Milton 10 out of 10 on June 06, 2005 Verified Guest Hotel Review

"The young man that greeted me and assisted me that evening was incredible! The next morning, that very same person worked with me to correct a situation (oh look, the phone didn't work in my room!!!!!!!!!!!!) He went above and beyond the call of duty to assist my husband in Greenland and me, staying at that motel, to resolve our problem and put things in place. Kudos to that man - and to your people servicing that room - mostly to that man! He was amazing - he actually managed to convey frustrating messages from my husband (because he couldn't speak with me directly - the phone didn't work!!!!!) - to me through that person, who was sooooooooo amazing - I got the messages - your staff (that man) made it clear and was very supportive (even in my frustration with the phone NOT WORKING!!!!!) - that man actually was a go-betwen, if you will --- a very kind, generous of his time, soft, salt of the earth kind of person. I would love for him to receive this message because I have NEVER received that kind of quality service ANYWHERE!!!! He is a keeper and that motel, manager and he himself should know how much he is appreciated! We could not possibly have had the successful weekend we did without his assistance!"
Hotel review by guest is Negative
Verified Guest from Ballycastle, XB rated BEST WESTERN Milton 5 out of 10 on August 21, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Grand Rapids, MI US rated BEST WESTERN Milton 8 out of 10 on December 19, 2003 Verified Guest Hotel Review


  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Security Guard
  • Refrigerator
  • Cable / Satellite TV
  • Connecting Rooms
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Photocopier
  • Courier
  • Pool Indoor
  • Luggage Storage
  • Ice Machine
  • Vending Machines
  • Smoking Room
  • Free Parking

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#2 out of 3 hotels in Milton city based on 11 guest reviews

Other hotel options in Milton:
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7.5 Good
Holiday Inn Express & Suites Milton
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6.6 Fair
Mohawk Inn & Conference Centre

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