BEST WESTERN Plus Highland Inn & Conference CentreBEST WESTERN Plus Highland Inn & Conference CentreBEST WESTERN Plus Highland Inn & Conference CentreBEST WESTERN Plus Highland Inn & Conference CentreBEST WESTERN Plus Highland Inn & Conference CentreBEST WESTERN Plus Highland Inn & Conference CentreBEST WESTERN Plus Highland Inn & Conference CentreBEST WESTERN Plus Highland Inn & Conference CentreBEST WESTERN Plus Highland Inn & Conference CentreBEST WESTERN Plus Highland Inn & Conference CentreBEST WESTERN Plus Highland Inn & Conference CentreBEST WESTERN Plus Highland Inn & Conference CentreBEST WESTERN Plus Highland Inn & Conference CentreBEST WESTERN Plus Highland Inn & Conference CentreBEST WESTERN Plus Highland Inn & Conference Centre

BEST WESTERN Plus Highland Inn & Conference Centre

7.4 | Good

Indoor pool with atrium, on-site restaurant, free breakfast and clean rooms

Pros
  • Free Wi-Fi, free breakfast and free parking
  • Many guests described their rooms as clean
  • Many reviewers appreciated the indoor pool
  • The staff were frequently complimented for their friendly service
  • Several guests praised the food at the free breakfast
  • A few reviewers thought that the hotel offered good value
Cons
  • A couple of guests complained about dated furnishings and fixtures
  • A couple of reviewers found the dining area for the free breakfast to be crowded
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Breakfast
Free Parking
Rates & Availability
Editor's Analysis
Updated Dec 10, 2012
Overview
This property features an indoor tropical garden atrium and is well suited for guests looking for a full service hotel. This hotel offers amenities such as an indoor pool, a hot tub, an on-site restaurant and dry cleaning service. This property is also located within a 1-minute drive of shopping and restaurants.

This property is 100% smoke-free and all 121 rooms include free Wi-Fi, a 27" TV with pay-per-view movies, a coffeemaker, an iron and ironing board, a mini-fridge, free local calls and individual climate control. Select rooms overlook the indoor atrium. Rooms are furnished with two queen beds, one queen bed and a sofabed or one king bed. Suites at this property offer a combination of the following amenities: a jetted tub, a DVD player, a fireplace, a living room, a sofabed, a microwave, a second TV and/or an exterior entrance. Suites are furnished with one king bed, one queen bed or two queen beds.

Free parking is available on site and pets are not permitted.

A free breakfast is served daily from 6:30 am to 10 am in the Atrium Cafe. The on-site restaurant, The Olympia Restaurant, serves breakfast, lunch and dinner. This property also has a fireplace lounge that is open Sunday to Friday from 5 pm to 11 pm.

Other on-site amenities include an indoor pool, a hot tub, a fitness centre, a sauna, coin-operated laundry machines, dry cleaning, safe deposit boxes, ice/vending machines and luggage storage. 

Ogden's Beach and marina is a 9-minute drive away, while the Bay Port Yachting Centre and Skyline Marina are both about 5 minutes away by car. The Huronia Museum, Little Lake Park and the Midland Centennial Arena are about a 1- to 2-minute drive away or a 10- to 15-minute walk away. Access to the Trans-Canada Trail (on the shores of the Georgian Bay) is a 3-minute drive away. (All walking and driving time estimates: Google Maps)
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The Good
Many guests described positive stays at this hotel. The indoor pool area and room cleanliness were the most complimented aspects of this hotel. 

Many guests described their rooms as clean and some reviewers thought that their rooms were spacious. A couple of guests specifically mentioned that their beds were comfortable.

The indoor pool was frequently praised by guests travelling with children and guests described the pool as clean, spacious and heated to a comfortable temperature. 

Many reviewers described the staff as friendly and accommodating. However, a few guests were not happy with the customer service that they received (see below for more details).

Several guests praised the food at the free breakfast and a couple of reviewers mentioned that the food at the on-site restaurant was good.

A few reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent.
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The Bad
While many guests described overall positive experiences at this hotel, a few reviewers indicated that they were not likely to return. These few guests were disappointed that their reserved rooms were not available at check-in time and felt that the front desk agents could have been more helpful in resolving the discrepancies.

A couple of reviewers complained about dated decor and bathroom fixtures, while a couple of other guests found the dining room for the free breakfast to be crowded.

A couple of guests noted that this property has an annex building that is not connected to the main building. Reviewers who stayed in this annex found it inconvenient for accessing hotel amenities.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.5 out of 5, with 75% of 12 guests recommending the property.

TripAdvisor.ca ranked this hotel #5 out of 8 properties in Midland, with an average score of 3.5 out of 5, from 76 reviews.

Booking.com gave this property an average score of 7.7 out of 10, based on 47 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.4
Good

Rated 7.4/10 based on 298 reviews

Ranked #7 out of 8 hotels in Midland


8 out of 10 | Ephraim stayed September 02, 2011

"Home away from home."

"We stayed in the hotel for one night and my family and I were treated very well during our stay. We appreciate the hospitality and we would definitely recommend to anyone who would want to visit Midland to stay at this hotel."

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8 out of 10 | Debra stayed August 25, 2011

"We had to wait for our room to be cleaned and after a long drive we really wanted to rest. Check in was 3pm and we didn't get our room until 4pm ...so we sat in the lobby trying to be patient. Also the hot tub was out of order and the pool was being serviced We thought they could have offered us something for the inconveniences I must say the complimentary breakfast was very good though."

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8 out of 10 | Fay stayed October 11, 2009

"Lovely hotel for a small town. Great buffet breakfast. Friendly and helpful staff. Would definitely stay there again."

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8 out of 10 | Sarah stayed May 03, 2006

"My hair dryer didn't work...but then I didn't call the concierge and ask them to fix it."

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2 out of 10 | Melissa stayed August 11, 2004

"The hotel room was in the middle of a building site. Workers drilling outside the room before 9am. Service at breakfast was ignorant. Reception staff were nice and helpful."

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7 out of 10 | Verified Guest stayed May 24, 2004

"the whole hotel was in the middle of being re-wall papered and looked terrible but I'm sure will look great when done. I would have done one floor at a time and not strip all the floors at the same time. I would also put a kettle in each room to go with the tea bags. Tea made in coffee makers tastes like crap and thats putting it nicely, but coffee drinkers don't know that and I'm guessing that the people running the hotel drink coffee. Your video games room was sad, a big room with 6 games and only one worked. Well at least I saved money not having to give the kids coins for the machines. On the other hand the people working at your hotel were great and because of them I would come back to stay again."

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4 out of 10 | Verified Guest stayed March 02, 2004

"the reason that I chose this hotel was for a relaxing night and the hot tub, pool etc. The hot tub was not in and I was not told that prior to arrival. The pool area was cool without the hot tub to warm up at. However had that been in order it would have been a great stay and worth telling others"

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9 out of 10 | Thomas stayed January 25, 2004

"Ren´┐Że, our waitress at dinnewr was very, very helpful and very friendly."

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Location
  • Snow Valley Ski Resort (37.0 km)
  • Bruce Peninsula National Park (138.5 km)
Map Marker BEST WESTERN Plus Highland Inn & Conference Centre
924 King Street, Midland, ON