7.7 | Good
BEST WESTERN Plus Highland Inn & Conference Centre
Indoor pool with atrium, on-site restaurant, free breakfast and clean rooms
- Free Wi-Fi, free breakfast and free parking
- Many guests described their rooms as clean
- Many reviewers appreciated the indoor pool
- The staff were frequently complimented for their friendly service
- Several guests praised the food at the free breakfast
- A few reviewers thought that the hotel offered good value
- A couple of guests complained about dated furnishings and fixtures
- A couple of reviewers found the dining area for the free breakfast to be crowded
Updated Dec 10, 2012
8 out of 10 | Ephraim stayed September 02, 2011
"Home away from home."
"We stayed in the hotel for one night and my family and I were treated very well during our stay. We appreciate the hospitality and we would definitely recommend to anyone who would want to visit Midland to stay at this hotel."
8 out of 10 | Debra stayed August 25, 2011
"We had to wait for our room to be cleaned and after a long drive we really wanted to rest. Check in was 3pm and we didn't get our room until 4pm ...so we sat in the lobby trying to be patient. Also the hot tub was out of order and the pool was being serviced We thought they could have offered us something for the inconveniences I must say the complimentary breakfast was very good though."
8 out of 10 | Fay stayed October 11, 2009
"Lovely hotel for a small town. Great buffet breakfast. Friendly and helpful staff. Would definitely stay there again."
8 out of 10 | Sarah stayed May 03, 2006
"My hair dryer didn't work...but then I didn't call the concierge and ask them to fix it."
2 out of 10 | Melissa stayed August 11, 2004
"The hotel room was in the middle of a building site. Workers drilling outside the room before 9am. Service at breakfast was ignorant. Reception staff were nice and helpful."
7 out of 10 | Verified Guest stayed May 24, 2004
"the whole hotel was in the middle of being re-wall papered and looked terrible but I'm sure will look great when done. I would have done one floor at a time and not strip all the floors at the same time. I would also put a kettle in each room to go with the tea bags. Tea made in coffee makers tastes like crap and thats putting it nicely, but coffee drinkers don't know that and I'm guessing that the people running the hotel drink coffee. Your video games room was sad, a big room with 6 games and only one worked. Well at least I saved money not having to give the kids coins for the machines. On the other hand the people working at your hotel were great and because of them I would come back to stay again."
4 out of 10 | Verified Guest stayed March 02, 2004
"the reason that I chose this hotel was for a relaxing night and the hot tub, pool etc. The hot tub was not in and I was not told that prior to arrival. The pool area was cool without the hot tub to warm up at. However had that been in order it would have been a great stay and worth telling others"
9 out of 10 | Thomas stayed January 25, 2004
"Ren�e, our waitress at dinnewr was very, very helpful and very friendly."