BEST WESTERN Plus Highland Inn & Conference CentreBEST WESTERN Plus Highland Inn & Conference CentreBEST WESTERN Plus Highland Inn & Conference CentreBEST WESTERN Plus Highland Inn & Conference Centre
7.3 | Good
BEST WESTERN Plus Highland Inn & Conference Centre
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Indoor pool with atrium, on-site restaurant, free breakfast and clean rooms
- Free Wi-Fi, free breakfast and free parking
- Many guests described their rooms as clean
- Many reviewers appreciated the indoor pool
- The staff were frequently complimented for their friendly service
- Several guests praised the food at the free breakfast
- A few reviewers thought that the hotel offered good value
- A couple of guests complained about dated furnishings and fixtures
- A couple of reviewers found the dining area for the free breakfast to be crowded
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Updated Dec 10, 2012
This property features an indoor tropical garden atrium and is well suited for guests looking for a full service hotel. This hotel offers amenities such as an indoor pool, a hot tub, an on-site restaurant and dry cleaning service. This property is also located within a 1-minute drive of shopping and restaurants.more
This property is 100% smoke-free and all 121 rooms include free Wi-Fi, a 27" TV with pay-per-view movies, a coffeemaker, an iron and ironing board, a mini-fridge, free local calls and individual climate control. Select rooms overlook the indoor atrium. Rooms are furnished with two queen beds, one queen bed and a sofabed or one king bed. Suites at this property offer a combination of the following amenities: a jetted tub, a DVD player, a fireplace, a living room, a sofabed, a microwave, a second TV and/or an exterior entrance. Suites are furnished with one king bed, one queen bed or two queen beds.
Free parking is available on site and pets are not permitted.
A free breakfast is served daily from 6:30 am to 10 am in the Atrium Cafe. The on-site restaurant, The Olympia Restaurant, serves breakfast, lunch and dinner. This property also has a fireplace lounge that is open Sunday to Friday from 5 pm to 11 pm.
Other on-site amenities include an indoor pool, a hot tub, a fitness centre, a sauna, coin-operated laundry machines, dry cleaning, safe deposit boxes, ice/vending machines and luggage storage.
Ogden's Beach and marina is a 9-minute drive away, while the Bay Port Yachting Centre and Skyline Marina are both about 5 minutes away by car. The Huronia Museum, Little Lake Park and the Midland Centennial Arena are about a 1- to 2-minute drive away or a 10- to 15-minute walk away. Access to the Trans-Canada Trail (on the shores of the Georgian Bay) is a 3-minute drive away. (All walking and driving time estimates: Google Maps)
Many guests described positive stays at this hotel. The indoor pool area and room cleanliness were the most complimented aspects of this hotel.
Many guests described their rooms as clean and some reviewers thought that their rooms were spacious. A couple of guests specifically mentioned that their beds were comfortable.
The indoor pool was frequently praised by guests travelling with children and guests described the pool as clean, spacious and heated to a comfortable temperature.
Many reviewers described the staff as friendly and accommodating. However, a few guests were not happy with the customer service that they received (see below for more details).
Several guests praised the food at the free breakfast and a couple of reviewers mentioned that the food at the on-site restaurant was good.
A few reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent.
While many guests described overall positive experiences at this hotel, a few reviewers indicated that they were not likely to return. These few guests were disappointed that their reserved rooms were not available at check-in time and felt that the front desk agents could have been more helpful in resolving the discrepancies.more
A couple of reviewers complained about dated decor and bathroom fixtures, while a couple of other guests found the dining room for the free breakfast to be crowded.
A couple of guests noted that this property has an annex building that is not connected to the main building. Reviewers who stayed in this annex found it inconvenient for accessing hotel amenities.
SourcesExpedia.ca gave this hotel an average score of 3.5 out of 5, with 75% of 12 guests recommending the property.
TripAdvisor.ca ranked this hotel #5 out of 8 properties in Midland, with an average score of 3.5 out of 5, from 76 reviews.
Booking.com gave this property an average score of 7.7 out of 10, based on 47 guest reviews.
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