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Hilton Toronto Markham Suites Conference Centre & Spa

8.4 | Very Good
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On-site spa, in-room massage, indoor pool, good food, and spacious suites

Pros
  • Free Wi-Fi
  • Many guests described their rooms as clean and spacious
  • Many reviewers thought that their rooms were well appointed with modern furnishings
  • Many guests thought that the room rates were reasonable
  • Several reviewers described the front desk agents as accommodating and efficient
  • Several guests found the location convenient for accessing major highways
Cons
  • A few reviewers thought that the room service menu was overpriced
  • A few guests were disturbed in their rooms by noise from outside and inside the hotel
Freebies
Free Wi-Fi
Editor's Analysis
Updated Nov 4, 2012
Overview
This all-suite property is situated in a commercial area of Markham, about a 3-minute drive north of the 407 highway (toll highway). This hotel is ideal for business travellers looking for on-site meeting/conference space or for tourists who prefer accommodations with on-site spa services. This property offers in-room massages and the on-site Holtz spa (hair services, esthetic treatments, and massage).

Both smoking and non-smoking accommodations are available. All rooms include air conditioning, black-out curtains, a dining table and chairs, a work desk, a flat-screen TV with pay-per-view movies, a sofabed, a coffeemaker, free remote printing, free Wi-Fi, an iron and ironing board, and free newspapers (delivered to guest rooms). One-bedroom suites are furnished with 1 king bed or 2 double beds. Two-bedroom suites are furnished with 1 king bed and 2 double beds. Select suites also include a full kitchen.

Self-parking is available on site for $10 per day and valet parking is available for $15 per day. Pets are permitted for an additional fee of $75 per stay.

There are multiple on-site dining options including Essence of Unionville (breakfast, lunch, and dinner), Absolute Lounge, and room service.

On-site recreational facilities include a fitness centre, a squash court, a sauna, a hot tub, and an indoor heated pool. Other on-site amenities include concierge services, dry cleaning (extra fees apply), an ATM, car rentals, porter and bell service, shoe shine service (extra fees apply), wedding services, and safe deposit boxes.

The nearest interchange to Highway 404 is 5 minutes away by car, while the nearest Highway 401 interchange is about a 12-minute drive away. The Markville Shopping Centre is about 6 minutes away by car. Canada's Wonderland (amusement park) and Vaughan Mills (shopping and outlet centre) are both about 25 minutes away by car.

Downtown Toronto, which features the CN Tower, the Rogers Centre, and the Air Canada Centre, is about 25-30 minutes away by car. The downtown area may also be accessed via public transit in about 45 minutes. The Unionville GoTrain station is a 6-minute drive away.
 
Toronto Pearson International Airport (YYZ) is a 28-minute drive away. (All walking and driving time estimates: Google Maps)
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The Good
Positive reviews for this hotel outnumbered negative reviews, among the reviews used for this analysis.

Many guests described their rooms as clean and spacious. Many reviewers thought that their rooms were well appointed with modern furnishings. A few guests specifically mentioned that their beds were comfortable.

Many reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent. Several guests found their rooms to be well equipped with value-added features like mini-fridges, microwaves, and coffeemakers.

Several reviewers complimented the customer service at this hotel, and guests described the front desk agents as friendly, accommodating, efficient, and quick to respond to guest requests.

Several guests found the location convenient for accessing shopping, restaurants, and highways.

Several reviewers described the pool area and fitness centre as clean and well maintained.

Several guests praised the food at the on-site restaurant.
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The Bad
As mentioned above, positive reviews outnumbered negative reviews for this property, among the reviews sourced for this analysis. However, there were a couple of common concerns and a few isolated complaints found.

A few guests were disturbed in their rooms by noise. One reviewer found traffic noise to be disruptive, while a couple of other guests complained about hearing noise from the halls and nearby ice machines.

A few guests thought that the room service menu was overpriced and one reviewer said that, "$19 for eggs Benedict and $9 for oatmeal is insane".

Isolated complaints included: front desk appeared to be frequently understaffed, additional fees for parking ($10 per day) were expensive, and poor TV reception.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.1 out of 5, with 84% of 125 guests recommending the property.

TripAdvisor.ca ranked this hotel #5 out of 14 properties in Markham, from 179 reviews.

Hotels.com gave this property an average score of 4.1 out of 5.0, based on 108 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.4
Very Good
#
5 / out of 13
hotels in Markham

Rated 8.4/10 based on 3034 reviews

Ranked #5 out of 13 hotels in Markham

3034
Map Marker Hilton Toronto Markham Suites Conference Centre & Spa
8500 Warden Avenue, Markham, ON