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8.4 | Very Good

Hilton Garden Inn Toronto Markham

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Highly praised Markham hotel near Hwy 404 with indoor pool & hot tub, restaurant & lounge 

Pros
  • Free parking and free Wi-Fi
  • This hotel's breakfast buffet was a highlight for many guests
  • Many guests described their rooms as clean and spacious
  • The staff were frequently complimented for their friendly and helpful service
  • Many guests thought that the room rates were reasonable
  • Several reviewers praised the food at the on-site restaurant
  • Many reviewers found the location convenient for accessing major highways and restaurants
Cons
  • A couple of guests complained about the curtains in the rooms not closing completely
  • A few guests felt breakfast should be included in the room rate
  • A couple of guests complained of dusty rooms
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Freebies
Free Wi-Fi
Free Parking
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Editor's Analysis
Updated Mar 28, 2015
Overview
This hotel is situated within an industrial/technology park and is ideal for business travellers looking to access nearby offices. This property is within a 1-minute drive of Highway 7 and Highway 404. 

This hotel provides both smoking and non-smoking accommodations. All rooms include free Wi-Fi, a mini-fridge, a microwave, a safe, individual climate control, a flat-screen TV with pay-per-view movies, a coffeemaker, free remote printing, and an iron and ironing board. Rooms are furnished with 1 king bed, 2 queen beds, or 1 queen bed and a sofabed.

Suites at this property offer more spacious accommodations and include separate bedroom and living areas. Suites are furnished with 1 king bed and a sofabed.

Free parking is available on site and pets are not permitted.

The on-site restaurant, The Great North American Grill, serves breakfast and dinner. This hotel has an on-site lounge, which serves beverages in the evenings. Room service is available daily from 5:00 pm - 9:00 pm. The hotel offers a full buffet breakfast for the regular price of $13.95 plus tax or $9.95 plus tax for non-refundable advanced purchases at the front desk. The buffet is open from 6 am to 10 pm on weekdays and 7 am to 11 pm on weekends.

On-site recreational facilities include an indoor pool and a fitness centre. Other on-site amenities include a business centre (audio/visual rentals, print, fax, and copy), baggage storage, coin-operated laundry machines, foreign currency exchange, a gift shop, and safe deposit boxes.

Woodside Shopping Centre (big box shopping, restaurants, and a Starbucks Coffee store) is a 4-minute drive away. Canada's Wonderland (amusement park) and Vaughan Mills (shopping centre and outlet stores) are both about 25 minutes away by car.

Downtown Toronto, which features the theatre district, the Eaton Centre (shopping mall), and the CN Tower, is about a 25-minute drive away. The Unionville GoTrain station is a 12-minute drive away and provides access to downtown Toronto in about 35 minutes (total trip time). Toronto Pearson International Airport (YYZ) is 27 minutes away by car. (All driving time estimates: Google Maps)

Verified with a front desk agent on March 28, 2015: buffet breakfast hours and cost, room service hours, no jacuzzi rooms and the hotel does not allow pets
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The Good
Positive reviews outnumbered negative reviews for this hotel, among the reviews used for this analysis.

Many guests described their rooms as clean and spacious. One reviewer mentioned that it was "nice to have a room with enough floor space for a yoga mat". A few guests specifically mentioned that their beds were comfortable.

The staff were frequently complimented and reviewers described the front desk agents as friendly, helpful, quick to provide directions, accommodating, and professional.

Many guests found the location convenient for accessing major highways and Canada's Wonderland. Several guests found several restaurants and a shopping centre nearby.

Several reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent. One reviewer said that, "this hotel is a bargain". The following amenities were mentioned as value-added features: free parking, spacious fitness centre, free and reliable Wi-Fi, indoor pool, hot tub, and fitness centre.

Several guests praised the food from room service and at the on-site restaurant. These reviewers also described the wait staff at the on-site restaurant as attentive.
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The Bad
Although many guests were very pleased with this hotel and found it very comfortable, there were a few complaints, most of which were isolated or not repeated by other guests.

However, a couple of guests both complained that their in-room curtains did not close completely, a few others were displeased with the breakfast buffet, for the price or service or quality and more than one guest found their rooms to have dust bunnies behind night tables and under the beds.

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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.5 out of 5.0, with 96% of 70 guests recommending the property.

TripAdvisor.ca ranked this hotel #1 out of 14 properties in Markham, from 82 reviews.

Hotels.com gave this property an average score of 4.4 out of 5.0, based on 102 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.4
Very Good

Rated 8.4/10 based on 296 reviews

Ranked #3 out of 13 hotels in Markham

296
Map Marker Hilton Garden Inn Toronto Markham
300 Commerce Valley Drive East, Markham, ON