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Hilton Garden Inn Toronto Markham

Hilton Garden Inn Toronto Markham is a 3 star hotel in Markham, Ontario, Canada 300 Commerce Valley Drive East, Markham, ON, Canada
Estimated Price
$152
CAD
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Guest Reviews
Amenities
Booking Information

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Spacious rooms, good food at the on-site restaurant, indoor pool, fitness centre

Pros
  • Free parking and free Wi-Fi
  • Many guests described their rooms as clean and spacious
  • Many reviewers found the location convenient for accessing major highways
  • The staff were frequently complimented for their friendly and helpful service
  • Many guests thought that the room rates were reasonable
  • Several reviewers praised the food at the on-site restaurant
Cons
  • A couple of guests complained that their in-room mini-fridge was too cold
  • A couple of reviewers were disturbed in their rooms by noise from the halls

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Editor's Analysis
Updated on Nov 4, 2012
Overview
This hotel is situated within an industrial/technology park and is ideal for business travellers looking to access nearby offices. This property is within a 1-minute drive of Highway 7 and Highway 404. 

This hotel provides both smoking and non-smoking accommodations. All rooms include free Wi-Fi, a mini-fridge, a microwave, a safe, individual climate control, a flat-screen TV with pay-per-view movies, a coffeemaker, free remote printing, and an iron and ironing board. Rooms are furnished with 1 king bed, 2 queen beds, or 1 queen bed and a sofabed.

Suites at this property offer more spacious accommodations and include separate bedroom and living areas. Suites are furnished with 1 king bed and a sofabed.

Free parking is available on site and pets are not permitted.

The on-site restaurant, The Great North American Grill, serves breakfast and dinner. This hotel has an on-site lounge, which serves beverages in the evenings. Room service is available daily from 5:00 pm - 9:00 pm.

On-site recreational facilities include an indoor pool and a fitness centre. Other on-site amenities include a business centre (audio/visual rentals, print, fax, and copy), baggage storage, coin-operated laundry machines, foreign currency exchange, a gift shop, and safe deposit boxes.

Woodside Shopping Centre (big box shopping, restaurants, and a Starbucks Coffee store) is a 4-minute drive away. Canada's Wonderland (amusement park) and Vaughan Mills (shopping centre and outlet stores) are both about 25 minutes away by car.

Downtown Toronto, which features the theatre district, the Eaton Centre (shopping mall), and the CN Tower, is about a 25-minute drive away. The Unionville GoTrain station is a 12-minute drive away and provides access to downtown Toronto in about 35 minutes (total trip time). Toronto Pearson International Airport (YYZ) is 27 minutes away by car. (All driving time estimates: Google Maps)
The Good
Positive reviews outnumbered negative reviews for this hotel, among the reviews used for this analysis.

Many guests described their rooms as clean and spacious. One reviewer mentioned that it was "nice to have a room with enough floor space for a yoga mat". A few guests specifically mentioned that their beds were comfortable.

The staff were frequently complimented and reviewers described the front desk agents as friendly, helpful, quick to provide directions, accommodating, and professional.

Many guests found the location convenient for accessing major highways and Canada's Wonderland. Several guests found several restaurants and a shopping centre nearby.

Several reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent. One reviewer said that, "this hotel is a bargain". The following amenities were mentioned as value-added features: free parking, spacious fitness centre, free and reliable Wi-Fi, indoor pool, hot tub, and fitness centre.

Several guests praised the food from room service and at the on-site restaurant. These reviewers also described the wait staff at the on-site restaurant as attentive.

The Bad
As mentioned above, positive reviews for this property outnumbered negative reviews, among the reviews sourced for this analysis. However, there were a couple of common concerns and a couple of isolated complaints mentioned by guests.

A couple of reviewers were disturbed by noise from the halls. One guest found the in-room air conditioning unit to be noisy.

A couple of guests complained that the in-room fridge was too cold and froze their food.

Isolated complaints included: a room was missing a safe, in-room carpeting was dirty, and in-room furnishings were "beginning to show their age".
Expedia.ca gave this hotel an average score of 4.5 out of 5.0, with 96% of 70 guests recommending the property.

TripAdvisor.ca ranked this hotel #1 out of 14 properties in Markham, from 82 reviews.

Hotels.com gave this property an average score of 4.4 out of 5.0, based on 102 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews
8.5
Very Good
Guest Rating Explained
Rating: 8.5 / 10 Details

No. of guest reviews: 68
Guest Recommended: Yes
Guest Ranking Explained

Hilton Garden Inn Toronto Markham is #3 out of 14 hotels in Markham ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
James from Sudbury, ON CA rated Hilton Garden Inn Toronto Markham 8 out of 10 on August 07, 2011 Verified Guest Hotel Review

"breakfast package is amazing but could use some towels in pool area as my daughter had to dry off with her trackpants whirlpool never seems hot enough and could use a sauna,,nice staff good overall"
Hotel review by guest is Positive
James from Sudbury, ON CA rated Hilton Garden Inn Toronto Markham 9 out of 10 on May 15, 2011 Verified Guest Hotel Review

"a very clean hotel"
"Staff was friendly, rooms were a great size, and very clean. wanted to use the pool but it was being filled so it was too cold, maybe they should drain the pool mid week so its good for Friday night guests.Also a good idea to bring your own ear phones as the elipticals & treadmills have their own t.v. attached to them."
Hotel review by guest is Positive
Tarlochan from London, ON CA rated Hilton Garden Inn Toronto Markham 8 out of 10 on April 02, 2011 Verified Guest Hotel Review

"Overall Good"

Hotel review by guest is Positive
Verified Guest from Winnipeg, MB CA rated Hilton Garden Inn Toronto Markham 10 out of 10 on December 07, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Positive
Verified Guest from Markham, ON CA rated Hilton Garden Inn Toronto Markham 10 out of 10 on August 24, 2009 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Lenox, MA US rated Hilton Garden Inn Toronto Markham 9 out of 10 on August 14, 2005 Verified Guest Hotel Review

"The bed was the most comfortable hotel bed I've ever slept in!!! But housekeeping knocked several times, early in the morning."
Hotel review by guest is Negative
Ron from Ottawa, ON CA rated Hilton Garden Inn Toronto Markham 5 out of 10 on June 16, 2004 Verified Guest Hotel Review

"I believe I may have left a hair brush in my room. Aluminum frame with black brissles. Could you advise me if the item was noticed by the housekeeping staff and turned in. Thanks. The only annoying thing I noticed was that when the air conditioning unit cycled on and off, it was very noisy."
Hotel review by guest is Positive
Robert from Sudbury, ON CA rated Hilton Garden Inn Toronto Markham 8 out of 10 on May 15, 2004 Verified Guest Hotel Review

"The food at the hotel is very expensive, you can eat down the street or right next door for alot cheaper, but other than that the hotel was very nice and clean, felt luxurious and new. The pool area and fitness area was very clean also and there are alot of workout machines to choose from."


Amenities

  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Spa bath / Jacuzzi
  • Shops
  • Garden
  • Golf Course (nearby)
  • Photocopier
  • Desk
  • Custom event planning available
  • Jacuzzi
  • Shower
  • Pool Indoor
  • Highchairs
  • Luggage Storage
  • Designated Smoking Area
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Family Room
  • Self Laundry
  • Free Parking

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8.5
Very Good

#3 out of 14 hotels in Markham city based on 68 guest reviews

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