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6.9 | Fair

Best Western Parkway Hotel Toronto North

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Clean but dated Richmond Hill hotel with indoor pool, kitchenette suites & free breakfast 

Pros
  • Free amenities: Wi-Fi, breakfast, parking
  • Staff were professional and helpful, according to guests
  • Rooms were clean and spacious, according to guests
  • Several guests enjoyed the pool and thought it was clean
  • Some guests felt the rooms were well-equipped with amenities
  • Some reviewers thought the hotel was a good value
  • Some guests liked having Tim Hortons next door
Cons
  • No elevator
  • Some guests said the hotel was dated
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Free Internet
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Editor's Analysis
Updated Mar 28, 2015
Overview
This budget hotel is connected to an athletic club that features tennis, squash and badminton courts, indoor and outdoor pools, a steam room, aerobic classes, billiards, table tennis and massage treatments. With restaurant and lounge as well, this hotel is attractive for guests looking for affordable rates and on-site activities. This property is located a about a 23-minute drive from downtown Toronto.

This hotel has 125 air conditioned rooms over 3 floors. Each room comes with free Wi-Fi, a microwave, a mini-fridge, a 25" cable TV, pay-per-view movies and working desk and chair. Standard rooms come furnished with 2 double beds or 1 king bed. Suites include 2 queen beds and 1 sofabed, a dining room table and chairs, a kitchenette with a full-sized fridge, a microwave and a toaster oven. All rooms include free Wi-Fi, free wired Internet. 

Amenities include 2 indoor pools, 1 outdoor pool, a whirlpool, a steam room, a fitness centre (features multiple squash, badminton and raquetball courts), a virtual golf simulator, towel service, an outdoor patio with BBQ and an on-site beauty spa. There are several conference/meeting rooms that can accommodate groups of 12 to 1200 guests. There is no elevator at this hotel. The hotel offers free underground and outdoor parking.

The Crave Restaurant is open for breakfast, lunch, dinner and Sunday Brunch. The Spirits Bar & Lounge offers light fare, wines and cocktails. Guests are also provided with a complimentary breakfast and Timmy's fans will appreciate that Tim Hortons is next door to the hotel.

Downtown Toronto which features attractions such as the CN Tower, the Rogers Centre and Ripley's Aquarium is 25-minutes away by car. Canada's Wonderland (amusement park) and Yorkdale Mall is a 17-minute drive from the hotel.  Toronto Pearson International Airport (YYZ) is a 20 minute drive from this hotel. (All driving estimates: Google Maps)
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The Good
The majority of the reviews used for this analysis were positive with guests focusing on the pleasant service from staff, clean rooms, clean pool, well-equipped rooms and the value of the good hotel.

Many guests praised the staff for their excellent service. They were described as helpful and one guest said they "always greeted with a smile".

The rooms were clean and comfortable, according to many guests.

The indoor pools were frequently praised and guests described the pool as clean and heated to a comfortable temperature.

Several guests spoke favourably about the room amenities and felt the rooms were well-equipped.

Some guests thought the room rates were reasonable and felt the hotel was good value for the money spent.
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The Bad
While the majority of the reviews used for this analysis were positive, there was some negative feedback in recent reviews read for this report. 

Some guests felt that the hotel was dated or tired.

A few guests said they had trouble getting a parking spot as the outdoor lot is shared with the neighbouring hotel, however the hotel does also offer underground parking.


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Show Sources
Sources
Expedia.ca rated this hotel 3.6 out of 5 based on 55 reviews.

TripAdvisor.com ranked this property #3 out of 7 hotels in Richmond Hill based on 46 reviews.
Editor's Analysis by Jennee R.
Analyzed by Jennee R.
Jennee loves to travel and loves to live vicariously through others to help them find the right place to rest their heads while away from home.
Guest Reviews
6.9
Fair

Rated 6.9/10 based on 168 reviews

Ranked #12 out of 13 hotels in Markham

168
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6 out of 10 | Verified Guest stayed March 31, 2006

"We were in a basement type room, never have I ever had to stay in a basement hallway room. A bit odd I thought. Quite dirty carpets and very noisy at night, as our room was below the lobby and the automatic sliding doors into the lobby were very noisy you heard the swishing of the air every time it opened. It was just ok, I certainly would not make it my first choice if I had other options."

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8 out of 10 | George stayed March 27, 2006

"Best hotel fitness centre I have seen in a long time. There was plenty of space int the room. Need better lighting in the room"

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9 out of 10 | Glenda stayed December 09, 2003

"Staff very helpful"

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Map Marker Best Western Parkway Hotel Toronto North
600 Highway 7 East, Markham, ON