Super 7 MotelSuper 7 MotelSuper 7 MotelSuper 7 MotelSuper 7 MotelSuper 7 MotelSuper 7 Motel

Good rates, close to highway & restaurants, a mini-fridge in all rooms

Pros
  • Free Wi-Fi, free parking
  • The hotel's rates were described as affordable and reasonable by many guests
  • Several reviewers found the hotel close to restaurants and highway access
  • Some guests enjoyed their clean and comfortable rooms
Cons
  • Noise transfer was reported by a few guests
  • Some guests reported cleanliness issues and no shampoo or hair dryers in their rooms
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Parking
Rates & Availability
Editor's Analysis
Updated May 15, 2013
Overview
Located about a 9-minute drive from London's city centre and a 5-minute drive from the nearest Highway 401 on-ramp, the Super 7 Motel is geared towards road travellers who require an economical stopover hotel with easy highway and downtown access.

This hotel has 43 air-conditioned guest rooms, each offering free Wi-Fi, cable TV, a mini-fridge, a desk and an iron and ironing board. Standard rooms provide two double beds, while rooms with a microwave and a jetted tub are also available.

The hotel also offers free parking, a 24-hour front desk and an on-site restaurant, Take Sushi, which serves lunch and dinner daily and is licensed.
The hotel is not wheelchair accessible. Pets are permitted for an additional $10 per pet, per stay.

White Oaks Mall is a 3-minute drive southward, while the London Via Rail train station is about an 8-minute drive northwest of the hotel. The University of Western Ontario is approximately a 15-minute drive northwest, and London International Airport (YXU) is roughly a 20-minute drive northeast. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $10/pet/stay, not wheelchair accessible. (Call Date: May 14, 2013)
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The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's value, location and rooms.

Many reviewers felt the hotel provided good value, and described the rates as reasonable, good and affordable. One lodger felt the hotel provided quality accommodations for the price charged.

The hotel's location was praised by several guests. They found it to be close to highway access, several restaurants, shopping, a hospital and next door to a Tim Hortons.

Some lodgers were pleased with the hotel's accommodations. They described their rooms as clean, with comfortable beds. Some reviewers had issues with their rooms, however (see below).
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The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about rooms and noise transfer.

While some guests found their rooms to be clean with comfortable beds, some reviewers were disappointed with their accommodations. They reported cleaning issues, poor Wi-Fi signals, worn carpets, no shampoo or hair dryers provided, and cigarette smells in non-smoking rooms.

A few guests complained about noise transfer during their stays. They described being disturbed by guests in adjacent rooms, as well as by noisy in-room air conditioners.
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Show Sources
Sources
Booking.com guest reviews rated the hotel 7.4 out of 10 from 37 reviews.

Hotels.com guest reviews rated the hotel 3.9 out of 5 from 15 reviews.

TripAdvisor.com guest reviews ranked the hotel #39 out of 42 London hotels with an average rating of 2 out of 5 from 9 reviews.

The author called the hotel on May 14, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
6.5
Fair

Rated 6.5/10 based on 33 reviews

Ranked #28 out of 32 hotels in London


8 out of 10 | Tammy stayed December 01, 2013

"The hotel is very nice and clean. Nice person the Work there as well."

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9 out of 10 | Tammy stayed October 20, 2013

"Nice and clean."

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4 out of 10 | Robert stayed July 27, 2013

"housekeeping/privacy"

"bad: glasses were soapy, pillows were flat and asked for more pillows, housekeeping was not knowledgeable in their job. knocked on our door at 9:20 a.m. and opened the door to enter room, checkout is at 11:00 a.m., not 9:20a.m. this should have never happened. when we drop off our swipe card that is when housekeeping should enter the room. the room also smelled musty. good: air conditioning was cool, location was good. we should have been offered a free nights stay for the simple fact our privacy was invaded by housekeeping. we complained to the staff and was only offered a rate that was higher than the rate we paid which made absolutely no sense whatsoever had we stayed another night. If this is how they do business, it is not acceptable to us or anyone else. We do not recommend this establishment to anyone with this type of service."

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7 out of 10 | Mohmmad stayed March 10, 2012

"Good motel"

"The motel is generally good, but the wireless internet sucks!"

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2 out of 10 | Jackie stayed November 27, 2011

"Needs TLC"

"The room was tidy, bed was comfy, lots of towels we were there to relax. The heater worked in the room - awesome. It was a smoking room and it sure smelt like it. But the next day when we were packing up to go home we noticed bed bug bites on each other. After we got home we notified the owner of the motel the rm # bed we slept in the guy at the front desk didn't seem to concerned."

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6 out of 10 | Verified Guest stayed October 31, 2011

"Good deal"

"Alright for the price"

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7 out of 10 | Mohmmad stayed October 22, 2011

"The service was good, rooms were spacious, only the WiFi was weak most of the time. Price of the room was suitable"

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5 out of 10 | Verified Guest stayed September 19, 2011

"Low price, adequate, and in some regards -- quite nice."

"Pretty clean, refrigerator and microwave oven in room. No shampoo, conditioner or lotion. Door was tricky to latch properly. Wireless Internet service had a weakish signal and was intermittent with low bandwidth when working. Their server had to be rebooted at a minimum of once a day. There were plenty of good nearby restaurants, and good shopping. Maid service was excellent."

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7 out of 10 | Verified Guest stayed June 28, 2011

"Affordable and clean"

"Staff at desk was very polite and friendly. Room was clean, some items needed replacing ie carpet but bed was comfortable and clean. Bathroom was clean and sink and toilet were new. Tiles were clean, bath tub could be replalce or fixed up but useable. For the price it was very acceptable. I would go there again."

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3 out of 10 | Hasan stayed June 24, 2011

"BAD SMELL ROOMS"

"room smell very bad in smoking and non smoking rooms. i asked them to cancel my reservation they refused and were very tough with me."

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7 out of 10 | Laura stayed May 11, 2011

"Inexpensive and Clean"

"This is a very basic place to stay. Good price, very clean, no frills, nice people, good location."

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8 out of 10 | Henry j stayed May 10, 2011

"Great Price Plus Outstanding Room Service!"

"Super 7 is an older motel which has been well maintained. My room was neat and clean, and the daily room service was outstanding. For the price this is very good deal!"

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8 out of 10 | Barry stayed May 08, 2011

"Nice place to stay."

"Very confortable bed. Everything clean. Good location."

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6 out of 10 | Verified Guest stayed March 25, 2011

"a cheap, convenient and acceptable place to stay."

"Found a pin in the bed when pulling down the covers."

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8 out of 10 | Geoffrey stayed January 29, 2011

"Clean comfortable rooms at a great price!"

"excellent reception staff - rooms clean and well-maintained."

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5 out of 10 | Norbert stayed December 23, 2010

"Too cramped"

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7 out of 10 | Audrey stayed November 28, 2010

"In my opinion..."

"I prefer motels to hotels and have only stayed in a few but this was the best of all that I have stayed at. Clean, updated somewhat, comfortable bed and the price was good. The only thing I would say is they needed to give more towels/faceclothes."

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9 out of 10 | Olga stayed September 10, 2010

"Not too far from highway 401, staff was friendly, room was cleaned everyday. Because of temperature drop outside, was cold inside too and couldn't find how to turn heat on."

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4 out of 10 | Robert stayed June 12, 2010

"A Very Badly Maintained Unit."

"There was no phone book or directory of any type. There where no instructions on dialing out. There remote control for the TV had no battery cover, the batteries kept falling out. The air conditioner was digital and there was no manual on how to use it, and once figured out, barely cooled the room. There was no complimentary bar of soap or mini bottle of shampoo. The alarm clock radio did not work at all. The curtains were too small for the window so every one could see in from the parking lot. The bathroom was less than acceptable. The whole unit was in desparate need of a good cleaning. Cobwebs everywwhere, dust so thick it made the brown nightstand look grey on top."

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1 out of 10 | Verified Guest stayed June 05, 2010

"Abysmal hotel"

"I was very disapointed in this hotel, customer service was terrible!! rooms were horrible!!! The room smelled, very dirty, I ended up leaving!! I advice you to not recommend this hotel to anyone!"

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2 out of 10 | Rhiannon stayed September 10, 2009

"One word......cockroaches! I was very unhappy and didn't sleep at all!"

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Map Marker Super 7 Motel
697 Wellington Road South, London, ON