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Super 7 Motel

Super 7 Motel is a 2 star hotel in London, Ontario, Canada 697 Wellington Road South, London, ON, Canada
Estimated Price
$49
CAD
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Amenities
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Good rates, close to highway & restaurants, a mini-fridge in all rooms

Pros 
  • Free Wi-Fi, free parking
  • The hotel's rates were described as affordable and reasonable by many guests
  • Several reviewers found the hotel close to restaurants and highway access
  • Some guests enjoyed their clean and comfortable rooms
Cons 
  • Noise transfer was reported by a few guests
  • Some guests reported cleanliness issues and no shampoo or hair dryers in their rooms

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Editor's Analysis
Updated on May 15, 2013
Overview
Located about a 9-minute drive from London's city centre and a 5-minute drive from the nearest Highway 401 on-ramp, the Super 7 Motel is geared towards road travellers who require an economical stopover hotel with easy highway and downtown access.

This hotel has 43 air-conditioned guest rooms, each offering free Wi-Fi, cable TV, a mini-fridge, a desk and an iron and ironing board. Standard rooms provide two double beds, while rooms with a microwave and a jetted tub are also available.

The hotel also offers free parking, a 24-hour front desk and an on-site restaurant, Take Sushi, which serves lunch and dinner daily and is licensed.
The hotel is not wheelchair accessible. Pets are permitted for an additional $10 per pet, per stay.

White Oaks Mall is a 3-minute drive southward, while the London Via Rail train station is about an 8-minute drive northwest of the hotel. The University of Western Ontario is approximately a 15-minute drive northwest, and London International Airport (YXU) is roughly a 20-minute drive northeast. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $10/pet/stay, not wheelchair accessible. (Call Date: May 14, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's value, location and rooms.

Many reviewers felt the hotel provided good value, and described the rates as reasonable, good and affordable. One lodger felt the hotel provided quality accommodations for the price charged.

The hotel's location was praised by several guests. They found it to be close to highway access, several restaurants, shopping, a hospital and next door to a Tim Hortons.

Some lodgers were pleased with the hotel's accommodations. They described their rooms as clean, with comfortable beds. Some reviewers had issues with their rooms, however (see below).

The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about rooms and noise transfer.

While some guests found their rooms to be clean with comfortable beds, some reviewers were disappointed with their accommodations. They reported cleaning issues, poor Wi-Fi signals, worn carpets, no shampoo or hair dryers provided, and cigarette smells in non-smoking rooms.

A few guests complained about noise transfer during their stays. They described being disturbed by guests in adjacent rooms, as well as by noisy in-room air conditioners.
Booking.com guest reviews rated the hotel 7.4 out of 10 from 37 reviews.

Hotels.com guest reviews rated the hotel 3.9 out of 5 from 15 reviews.

TripAdvisor.com guest reviews ranked the hotel #39 out of 42 London hotels with an average rating of 2 out of 5 from 9 reviews.

The author called the hotel on May 14, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews
6.5
Fair

#28 out of 32
Guest Rating Explained
Rating: 6.5 / 10 Details

No. of guest reviews: 33
Guest Recommended: Yes
Guest Ranking Explained

Super 7 Motel is #28 out of 32 hotels in London ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Tammy from Sarnia, ON CA rated Super 7 Motel 8 out of 10 on December 01, 2013 Verified Guest Hotel Review

"The hotel is very nice and clean. Nice person the Work there as well."
Hotel review by guest is Positive
Tammy from Sarnia, ON CA rated Super 7 Motel 9 out of 10 on October 20, 2013 Verified Guest Hotel Review

"Nice and clean."
Hotel review by guest is Negative
Robert from Windsor, ON CA rated Super 7 Motel 4 out of 10 on July 27, 2013 Verified Guest Hotel Review

"housekeeping/privacy"
"bad: glasses were soapy, pillows were flat and asked for more pillows, housekeeping was not knowledgeable in their job. knocked on our door at 9:20 a.m. and opened the door to enter room, checkout is at 11:00 a.m., not 9:20a.m. this should have never happened. when we drop off our swipe card that is when housekeeping should enter the room. the room also smelled musty. good: air conditioning was cool, location was good. we should have been offered a free nights stay for the simple fact our privacy was invaded by housekeeping. we complained to the staff and was only offered a rate that was higher than the rate we paid which made absolutely no sense whatsoever had we stayed another night. If this is how they do business, it is not acceptable to us or anyone else. We do not recommend this establishment to anyone with this type of service."
Hotel review by guest is Unknown
Kelley from Charing Cross, ON CA rated Super 7 Motel 9 out of 10 on March 18, 2012 Verified Guest Hotel Review
Hotel review by guest is Unknown
Mohmmad from Windsor, ON CA rated Super 7 Motel 7 out of 10 on March 10, 2012 Verified Guest Hotel Review

"Good motel"
"The motel is generally good, but the wireless internet sucks!"
Hotel review by guest is Positive
Ahmed from Windsor, ON CA rated Super 7 Motel 9 out of 10 on February 03, 2012 Verified Guest Hotel Review
Hotel review by guest is Negative
Jackie from London, ON CA rated Super 7 Motel 2 out of 10 on November 27, 2011 Verified Guest Hotel Review

"Needs TLC"
"The room was tidy, bed was comfy, lots of towels we were there to relax. The heater worked in the room - awesome. It was a smoking room and it sure smelt like it. But the next day when we were packing up to go home we noticed bed bug bites on each other. After we got home we notified the owner of the motel the rm # bed we slept in the guy at the front desk didn't seem to concerned."
Hotel review by guest is Positive
Verified Guest from Toronto, ON CA rated Super 7 Motel 6 out of 10 on October 31, 2011 Verified Guest Hotel Review

"Good deal"
"Alright for the price"
Hotel review by guest is Positive
Mohmmad from Windsor, ON CA rated Super 7 Motel 7 out of 10 on October 22, 2011 Verified Guest Hotel Review

"The service was good, rooms were spacious, only the WiFi was weak most of the time. Price of the room was suitable"
Hotel review by guest is Unknown
Verified Guest from Socorro, NM US rated Super 7 Motel 5 out of 10 on September 19, 2011 Verified Guest Hotel Review

"Low price, adequate, and in some regards -- quite nice."
"Pretty clean, refrigerator and microwave oven in room. No shampoo, conditioner or lotion. Door was tricky to latch properly. Wireless Internet service had a weakish signal and was intermittent with low bandwidth when working. Their server had to be rebooted at a minimum of once a day. There were plenty of good nearby restaurants, and good shopping. Maid service was excellent."
Hotel review by guest is Positive
Verified Guest from Sarnia, ON CA rated Super 7 Motel 10 out of 10 on July 16, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Orillia, ON CA rated Super 7 Motel 7 out of 10 on June 28, 2011 Verified Guest Hotel Review

"Affordable and clean"
"Staff at desk was very polite and friendly. Room was clean, some items needed replacing ie carpet but bed was comfortable and clean. Bathroom was clean and sink and toilet were new. Tiles were clean, bath tub could be replalce or fixed up but useable. For the price it was very acceptable. I would go there again."
Hotel review by guest is Negative
Hasan from London, ON CA rated Super 7 Motel 3 out of 10 on June 24, 2011 Verified Guest Hotel Review

"BAD SMELL ROOMS"
"room smell very bad in smoking and non smoking rooms. i asked them to cancel my reservation they refused and were very tough with me."
Hotel review by guest is Positive
Dolores from Irby, GB rated Super 7 Motel 8 out of 10 on June 04, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Maria corina from Kitchener, ON CA rated Super 7 Motel 8 out of 10 on June 01, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Laura from Amherstburg, ON CA rated Super 7 Motel 7 out of 10 on May 11, 2011 Verified Guest Hotel Review

"Inexpensive and Clean"
"This is a very basic place to stay. Good price, very clean, no frills, nice people, good location."
Hotel review by guest is Positive
Henry j from Winnipeg, MB CA rated Super 7 Motel 8 out of 10 on May 10, 2011 Verified Guest Hotel Review

"Great Price Plus Outstanding Room Service!"
"Super 7 is an older motel which has been well maintained. My room was neat and clean, and the daily room service was outstanding. For the price this is very good deal!"
Hotel review by guest is Positive
Barry from Sundridge, ON CA rated Super 7 Motel 8 out of 10 on May 08, 2011 Verified Guest Hotel Review

"Nice place to stay."
"Very confortable bed. Everything clean. Good location."
Hotel review by guest is Positive
Kitty from Sarnia, ON CA rated Super 7 Motel 8 out of 10 on April 04, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Burlington, ON CA rated Super 7 Motel 7 out of 10 on March 26, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Windsor, ON CA rated Super 7 Motel 6 out of 10 on March 25, 2011 Verified Guest Hotel Review

"a cheap, convenient and acceptable place to stay."
"Found a pin in the bed when pulling down the covers."
Hotel review by guest is Positive
Joanne from Sarnia, ON CA rated Super 7 Motel 8 out of 10 on February 20, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Geoffrey from Ajax, ON CA rated Super 7 Motel 8 out of 10 on January 29, 2011 Verified Guest Hotel Review

"Clean comfortable rooms at a great price!"
"excellent reception staff - rooms clean and well-maintained."
Hotel review by guest is Positive
Verified Guest from Singapore, SG rated Super 7 Motel 10 out of 10 on January 03, 2011 Verified Guest Hotel Review
Hotel review by guest is Negative
Norbert from Belle River, ON CA rated Super 7 Motel 5 out of 10 on December 23, 2010 Verified Guest Hotel Review

"Too cramped"
Hotel review by guest is Positive
Audrey from St. Catharines, ON CA rated Super 7 Motel 7 out of 10 on November 28, 2010 Verified Guest Hotel Review

"In my opinion..."
"I prefer motels to hotels and have only stayed in a few but this was the best of all that I have stayed at. Clean, updated somewhat, comfortable bed and the price was good. The only thing I would say is they needed to give more towels/faceclothes."
Hotel review by guest is Negative
Verified Guest from London, ON CA rated Super 7 Motel 2 out of 10 on November 27, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
William from London, ON CA rated Super 7 Motel 7 out of 10 on November 14, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Olga from Hamilton, ON CA rated Super 7 Motel 9 out of 10 on September 10, 2010 Verified Guest Hotel Review

"Not too far from highway 401, staff was friendly, room was cleaned everyday. Because of temperature drop outside, was cold inside too and couldn't find how to turn heat on."
Hotel review by guest is Positive
Verified Guest from Trenton, ON CA rated Super 7 Motel 10 out of 10 on June 28, 2010 Verified Guest Hotel Review
Hotel review by guest is Negative
Robert from Windsor, ON CA rated Super 7 Motel 4 out of 10 on June 12, 2010 Verified Guest Hotel Review

"A Very Badly Maintained Unit."
"There was no phone book or directory of any type. There where no instructions on dialing out. There remote control for the TV had no battery cover, the batteries kept falling out. The air conditioner was digital and there was no manual on how to use it, and once figured out, barely cooled the room. There was no complimentary bar of soap or mini bottle of shampoo. The alarm clock radio did not work at all. The curtains were too small for the window so every one could see in from the parking lot. The bathroom was less than acceptable. The whole unit was in desparate need of a good cleaning. Cobwebs everywwhere, dust so thick it made the brown nightstand look grey on top."
Hotel review by guest is Negative
Verified Guest from Brampton, ON CA rated Super 7 Motel 1 out of 10 on June 05, 2010 Verified Guest Hotel Review

"Abysmal hotel"
"I was very disapointed in this hotel, customer service was terrible!! rooms were horrible!!! The room smelled, very dirty, I ended up leaving!! I advice you to not recommend this hotel to anyone!"
Hotel review by guest is Positive
Charles from Toronto, ON CA rated Super 7 Motel 8 out of 10 on June 05, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Kati from Mildmay, ON CA rated Super 7 Motel 10 out of 10 on February 28, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Negative
Rhiannon from Oshawa, ON CA rated Super 7 Motel 2 out of 10 on September 10, 2009 Verified Guest Hotel Review

"One word......cockroaches! I was very unhappy and didn't sleep at all!"


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Restaurant
  • Parking
  • 24 Hour Reception
  • Air Conditioned
  • Cable / Satellite TV
  • Wake-up Service
  • Hair Dryer
  • TV
  • Spa bath / Jacuzzi
  • Jacuzzi
  • Internet Connection (wireless)
  • Shower
  • Ice Machine

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