OverviewLocated a 4-minute drive north of the 401 (Trans-Canada Hwy), this hotel is popular with roadside travellers seeking accommodation with easy access to the highway as well as the convenience of full kitchen facilities in their room.
All of the 117 rooms at this all-suite hotel have free Wi-Fi, full kitchen facilities (stovetop, microwave, full refrigerator, coffeemaker, dishwasher, toaster, pots and pans, dishes and glassware), a hair dryer, and an iron and ironing board. Guests can choose from rooms of varying sizes (studio, one or two bedroom) and of different bed types (king or queen). Some rooms have a jacuzzi. Pets are permitted for a cost of $40/stay.
There is no on-site restaurant, but guests are offered a free buffet breakfast daily and a buffet dinner Monday-Thursday. There is also a selection of restaurants within a 5- to 10-minute walk. On-site amenities include free parking, an indoor pool and a gym.
This hotel is about a 15-minute drive south of the downtown London area.
Mall shopping is close to this hotel at White Oaks Shopping Mall (14-minute walk or 3-minute drive). The University of Western Ontario is a 21-minute drive away, while Storybook Gardens
(family-friendly amusement park and recreation area) is a 19-minute drive away. (All distances and travel time estimates: Google Maps)
Confirmed with a front desk agent: Wi-Fi, parking, breakfast and dinner (call date: October 17, 2012).
The GoodGuests generally had a good experience staying at this hotel and much of that could be attributed to the size and cleanliness of the rooms.
The rooms were large and able to accommodate guests comfortably. Having full kitchen facilities at their disposal was a highlight and a much-appreciated convenience, according to a number of guests. Guests also said that rooms were clean and well maintained.
Staff were friendly and helpful, according to guests. Front desk staff and housekeeping were mentioned specifically as being particularly warm and courteous.
Guests liked this hotel's location, saying that its proximity to the 401 (a 4-minute drive) was convenient but that it was far enough removed so that they were not bothered by traffic noise.
There was a sense from guests that there was good value received for the money that they paid for their rooms. Guests thought that the pricing was reasonable considering the included amenities (daily breakfast, buffet dinner four nights a week).
There were some additional comments about comfy beds and pillows.
The Bad
The bulk of reviews used for this analysis were favourable, but guests did have a few common complaints, mostly about spotty Wi-Fi connections and dirty common areas.
There were several comments from guests who felt that some of the common areas were dirty and in need of repair, including hallways, elevators and the pool area.
Several guests were frustrated with slow, unreliable Wi-Fi connections.
Some guests thought that the water temperature in the pool was cold.
There were some additional comments from guests who thought that the food offered at the buffet breakfast and dinner was lacking in quality and taste.
Hotels.com guest reviewers rated this hotel 4.7 out of 5, or "outstanding", based on 16 reviews.
TripAdvisor.com guest reviewers ranked this hotel #3 out of 42 London hotels, based on 113 reviews.
Expedia.ca guest reviewers rated this hotel 4.7 out of 5, based on 13 reviews. 100% of guests would recommend this hotel.
Confirmed with a front desk agent: Wi-Fi, parking, breakfast and dinner (call date: October 17, 2012).
