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Residence Inn by Marriott London Downtown

8.8 | Very Good | #8 out of 32 hotels in London
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Highly praised downtown London hotel with large kitchenette suites and free hot breakfast

Pros
  • Free amenities: Wi-Fi, wired Internet, hot breakfast, lobby coffee bar, local calls, newspapers, passes to YMCA
  • Rooms were clean, apartment-like and comfortable
  • Location was an easy walk to restaurants and downtown attractions
  • Staff were courteous, professional and helpful
  • Breakfast was well liked with a good selection
  • Wi-Fi was rated excellent by guests
Cons
  • Parking is $14 per day
  • Some thought the rooms were a little dated
  • Occasionally guests complained of hearing traffic
Freebies
Free Wi-Fi
Free Breakfast
Free Internet
Editor's Review
Updated Nov 7, 2016
Overview
This all-suite hotel offers a comfortable stay within walking distance of shops and restaurants in downtown London.

The hotel offers 116 smoke-free rooms over 13 floors. All rooms include free Wi-Fi, free wired Internet, free local calls, a flat screen TV with cable, a coffeemaker, a kitchenette (stove top, full-size fridge, microwave, dishwasher), a table and chairs, a desk, a safe, an iron and ironing board, a hair dryer, windows that open and climate control.

Rooms are furnished with sofabeds plus 2 queens or 1 or 2 king beds. Room extras include 1 or 2 bedrooms (separated by privacy wall or a door), 2 or 3 TVs, a full kitchen (stove top and oven), a living room and 2 bathrooms.

Parking (outside or underground) is available for $14 per day. Long-term parking is available for $8 per night for a maximum of 30 days. Pets (2) are welcomed for $75 per stay for the first pet and $25 per stay for the second pet.

A free hot breakfast is offered to guests daily. Coffee is available in the lobby.

Hotel amenities include a fitness centre, a business centre, dry cleaning, a guest laundry, a convenience store, a BBQ and picnic area, grocery shopping service, safety deposit boxes, 24-hour front desk, elevators, free newspapers, and meeting rooms. Guests wishing to swim can make use of free YMCA passes supplied by the hotel.

Covent Garden Market is a 13-minute walk from the hotel. Budweiser Gardens (sports and concert venue) is 17 minutes away on foot. The shops and restaurants of Richmond Street are 13 minutes away on foot and Grande Theatre is about a 16-minute walk from the hotel. The University of Western Ontario is a 9-minute drive and London International Airport (YXU) is an 18-minute drive. (All travel times: Google Maps)

Confirmed with the front desk on Nov 1, 2016: Guests can use the pool at the YMCA for free with passes from the hotel, but there is a fitness centre on site. Only rooms with 2 bedrooms and 2 bathrooms have a door separating the bedroom from the rest of the suite. All rooms have a safe, a sofabed and windows that open.

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The Good
Guests typically enjoyed pleasant stays at this hotel.

They liked the rooms. They were large, apartment-like and clean with well equipped kitchenettes and comfortable beds. Some rooms offered pleasant views.

They liked the location. It was in walking distance of restaurants, Budweiser Gardens, Victoria Park and Richmond Row.

They liked the free breakfast. It was plentiful and supplied a good selection of hot and cold items in a spacious area for dining.

Many found the staff welcoming, courteous and helpful.

Guests were also pleased to have secure underground parking that had keyed elevator access to the various hotel floors, a guest laundry and a convenience store.

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The Bad
There were a few nitpicks and complaints found online.

Some felt the rooms or hotel were a little dated.

Occasionally guests complained of hearing traffic noise from the lower floors.

Underground parking was very tight for larger vehicles, but guests could also park above ground.

Some recent nitpicks were: TV channels desired were not available (couldn’t watch NHL or MLB games), no on-site pool (passes were provided for the YMCA), no bathtub in the room and no pay-per-view movies were available.

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Show Sources
Sources
Expedia.ca guest reviewers rated this hotel 4.5 out of 5, based on 293 reviews. 

TripAdvisor.com guest reviewers ranked this hotel #16 out of 41 London hotels, based on 286 reviews.

Booking.com guest reviewers rated this hotel 8.9 out of 10, based on 91 reviews.


Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
Rated by Guests
8.8 / out of 10
"Very Good"
Ranked by Guests
#
8 / out of 32
hotels in London

The average guest rating for Residence Inn by Marriott London Downtown is 8.8 out of 10 based on 1113 reviews from past guests. This average guest rating ranks Residence Inn by Marriott London Downtown at #8 out of 32 hotels in London.

1113
Map Marker Residence Inn by Marriott London Downtown
383 Colborne Street, London, ON