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Ivey Spencer Leadership Centre

Ivey Spencer Leadership Centre is a 3 star hotel in London, Ontario, Canada 551 Windermere Road, London, ON, Canada
Estimated Price
$107
CAD
Photo 1 - Ivey Spencer Leadership Centre, 551 Windermere Road, London, ON, Canada Show All Photos
On 30 acres of parkland, 6 minutes from Western University with great staff
Pros 
  • Free Wi-Fi, free parking
  • Guests liked the park-like setting of this hotel
  • Guests received good customer service
  • Rooms were clean, according to guests
  • Those attending conferences at the hotel said the facilities were very good
Cons 
  • Some guests were disappointed that there was no breakfast included with their room rate

Other Hotels in the Area
Guest House on the Mount (0.9 km)
Windermere Manor (1.9 km)
StationPark All Suite Hotel (3.0 km)
Executive Suites (3.9 km)
Holiday Inn Express Hotel & Suites London Downtown (3.9 km)
Delta London Armouries (3.9 km)
Residence Inn London Downtown (4.0 km)
Hotel Metro London (4.0 km)
Hilton London Ontario (4.1 km)
Knights Inn London Downtown (4.1 km)
Econo Lodge London (4.4 km)
Fanshawe College Conference Services (5.0 km)

This Hotel is Near...
Fanshawe College London Ontario (4.8 km)
London Ontario Airport (9.1 km)
University of Western Ontario (1.8 km)

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Editor's Analysis
Updated on Oct 24, 2012
Overview
The Ivey Spencer Leadership Centre sits on 30 acres of parkland, about a 6-minute drive from the University of Western Ontario. The hotel is well known for its conference and event facilities and is popular with travellers looking for those amenities and with those who are visiting the nearby university.

All of the 125 rooms at this hotel have free Wi-Fi, a flat-screen TV, a hair dryer and an iron and ironing board. Guests can choose between standard guest rooms (queen beds) or one-bedroom suites (king bed, separate bedroom). Pets are not allowed at this hotel.

Guests can dine on site at Asher's Restaurant, Spencer's Dining Room or at the Garden Room, all of which serve breakfast, lunch and dinner daily. There are two lounges on site as well for guests looking for lighter fare or a drink. On-site amenities include free parking, a gift shop, a gym and a sauna. There are also bike rentals available, as well as a high ropes team building course and basketball and volleyball facilities. Guests can take advantage of the hotel's complimentary shuttle to the university.

This hotel is a 12-minute drive from downtown London. Family-friendly attractions are nearby at the London Children's Musuem (13-minute drive away) and Storybook Gardens (20-minute drive away). (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi and parking (call date: October 17, 2012).
The Good
Many of the reviews used for this analysis were positive, and guests were particularly enthusiastic about the hotel's location and customer service.

Most of the positive comments centred on the hotel's location. Guests liked its proximity to the University of Western Ontario (6-minute drive) and to downtown (12-minute drive). Guests also liked the environment around the hotel and said that it was quiet and peaceful. A number of guests said like they felt like they were staying in the country, referring to the green space that surrounds the hotel.

Staff here were exceptional, according to guests, and routinely went out of their way to make sure that guest needs were attended to. 

A number of guests were staying at the hotel to attend conferences or events and said that the conference facilities were very good.

Guests said that the rooms were clean and comfortable.

The Bad
The bulk of reviews used for this analysis were favourable, but there were a handful of isolated guest complaints, though they did not seem to be reflective of overall guest sentiment.

Some guests were disappointed that there was no complimentary breakfast included with their room rate.

A few guests felt that the rooms were small and difficult to move around in.

A couple of guests were disappointed that there was no fridge or microwave in their room.
TripAdvisor.com guest reviewers ranked this hotel #8 out of 42 London hotels, based on 55 reviews.

Expedia.ca guest reviewers rated this hotel 4.5 out of 5, based on 37 reviews. 95% of guests would recommend this hotel

Booking.com guest reviewers rated this hotel 8.6 out of 10, or "fabulous", based on 26 reviews.

Confirmed with a front desk agent: Wi-Fi and parking (call date: October 17, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.


Guest Reviews

8.9
Very Good

#3 out of 32
Guest Rating Explained
Rating: 8.9 / 10 Details

No. of guest reviews: 174
Guest Recommended: Yes
Guest Ranking Explained

Ivey Spencer Leadership Centre is #3 out of 32 hotels in London ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Emma from Norwich, GB rated Ivey Spencer Leadership Centre 8 out of 10 on October 26, 2010 Verified Guest Hotel Review

"Great Hotel for Visitors to the University"
"- comfortable bed and a fantastically huge desk with great lighting for working. - near to the university - if you're coming to work at Western or for a conference, this is a great location and the desk space and lighting in the hotel room are useful supports for such work. - really friendly and courteous cleaning staff who made the room look very nice."
Show older reviews
Hotel review by guest is Positive
Verified Guest from Deep River, ON CA rated Ivey Spencer Leadership Centre 9 out of 10 on November 28, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Nina from Warren, MI US rated Ivey Spencer Leadership Centre 8 out of 10 on May 29, 2004 Verified Guest Hotel Review

"The only disappointing thing was that throughout the night I was woken up by hallway conversations from other customers. In other hotels, if I hear other people, the sounds are more muffled. These voices were clear, not muffled, and carried through to my room - enough to wake my up."
Hotel review by guest is Positive
Verified Guest from Winsdor, ON CA rated Ivey Spencer Leadership Centre 7 out of 10 on March 21, 2004 Verified Guest Hotel Review

"The heat did not work in the room we stayed in, and therefore we had to change rooms. Also, the price quoted to us was not what we were billed for."
Hotel review by guest is Positive
Verified Guest from Saint Paul, MI US rated Ivey Spencer Leadership Centre 8 out of 10 on October 26, 2003 Verified Guest Hotel Review

"Spencer Conference Center is situated on a large, leafy lot, and fairly convenient to the University of Western Ontario (which is just over 1 mile away), but too far from the London downtown (about 6 miles) or any restaurants/amenities without a car. The Conference Center offers what they call a "business center", which is just a room with three computers and a printer, but it was not very busily used, so I was always able to get use of a computer when I went there. There are nice dine-in facilities, but room service tended to end rather early (around 8:00pm, even though the stated time was 8:30pm). My room came with an iron and ironing board, but no hair-dryer. However, the in-room ethernet facilities should prove handy to those with ethernet-card laptops."
Hotel review by guest is Positive
Alan from Guelph, ON CA rated Ivey Spencer Leadership Centre 8 out of 10 on October 25, 2003 Verified Guest Hotel Review

Hotel Address: 551 Windermere Road, London, ON, Canada

Overview & Amenities


Ivey Spencer Leadership Centre

Amenities
  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Concierge
  • Bar / Lounge
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Banquet Facilities
  • Conference Room(s)
  • Sauna
  • Secretarial Service
  • Wake-up Service
  • Meeting Rooms
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Bicycle Rental
  • Shops
  • Garden
  • Golf Course (nearby)
  • Cycling
  • Billiards
  • Hiking
  • Computer
  • Photocopier
  • Desk
  • Meeting Coordinator
  • Video Conferencing
  • Full-service catering
  • Ceremonies
  • Custom event planning available
  • Spa & Wellness Centre
  • Internet Connection (wireless)
  • Luggage Storage
  • Souvenirs/Gift Shop
  • Vending Machines
  • Self Laundry

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Nearby Cities
Saint Thomas (20.1 km)
Ingersoll (30.0 km)
Saint Marys (33.0 km)
Woodstock (42.5 km)
Tillsonburg (43.3 km)

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