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Ivey Spencer Leadership Centre

8.9 | Very Good | #5 out of 32 hotels in London
MAP

Good value north London hotel with modern rooms, restaurant, lounge and outdoor patio

Pros
  • Free amenities: Wi-Fi, parking, shuttle to university, coffee and snacks, newspapers
  • Guests loved the grounds and peaceful setting
  • Rooms were clean and comfortable
  • Staff were welcoming and gave great service
  • Location was handy to the U of Western Ontario and downtown by car
  • Breakfast and other dining was very well liked
  • Conference and event facilities were very good
  • Wi-Fi was rated excellent by guests
  • Great value according to guests overall
Cons
  • Some rooms lacked elevator access
  • Some guests complained of small and tired rooms
  • Some parts of the building were older and smelled musty
Freebies
Free Wi-Fi
Free Parking
Editor's Review
Updated Oct 10, 2016
Overview
The Ivey Spencer Leadership Centre sits on 30 acres of parkland, a 3-minute drive from the University of Western Ontario and 13 minutes to the city centre. The hotel is popular for its conference and event facilities and with those who are visiting the nearby university.

The hotel offers 125 smoke-free and pet-free rooms over 6 floors. All rooms include free Wi-Fi, a flat-screen TV with cable, a coffeemaker, a mini-fridge, a desk, an iPod dock, an iron and ironing board, a hair dryer, windows that open, and climate control.

Rooms are furnished with 1 queen bed. Room extras include a sofabed, a separate bedroom, a living room and a glass shower (visible to the bedroom).

Free parking is available on site. The hotel offers a free shuttle service to the university.

A buffet breakfast is served from 7 am to 9:30 am and currently costs $16 per person. Guests can request a Bed and Breakfast rate which will include breakfast for about $10.50 when booking. (A la carte breakfast is served after 9:30 am.) Free coffee and snacks are available to guests in common areas.

Guests can dine on site at Asher's Dining Room, Spencer's Dining Room or at the Garden Room, for breakfast, lunch and dinner each day. There are two lounges on site as well for guests looking for lighter fare, a game of billiards, or to view sports on a big screen TV with a drink. Licensed patio dining featuring an outdoor gas fireplace is also available along with room service.

Hotel amenities include a fitness centre, men’s and women’s saunas, a business centre, bike rentals, a high ropes team-building course, basketball and volleyball facilities, dry cleaning, a gift shop, an elevator*, a 24-hour front desk, free newspapers and meeting rooms.

Masonville Place offers mall shopping a 5-minute drive from the hotel. Fanshawe College is a 13-minute drive. London International Airport (YXU) is about 18 minutes by car. (All travel times: Google Maps)

*Guests should note that not all rooms have elevator access. Confirmed with the front desk on Oct 6, 2016: breakfast details, the rooms are smoke free and have coffeemakers and windows that open

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The Good
Guests typically enjoyed their stay at this hotel.

Guests loved the peaceful setting amid trees and wildlife with walking and biking trails. They felt it was a good place to de-stress. There were terraces available for guests to relax and enjoy the calm and sunsets.

The rooms were often deemed quiet, comfortable, well lit and well cleaned. Guests especially liked that their windows opened for fresh air and some had pretty views of the grounds and gardens.

Guests really liked the location. It was very close to the university (Western) but in a peaceful locale and downtown London was easy to access by car.

The staff did a good job. Guests found them accommodating and very friendly.

Guests often spoke highly of the food services on site.

Guests typically liked the conference facilities. Guests reported good Wi-Fi, good HVAC, comfortable chairs and the latest A/V equipment on site.

Adding value were: free Starbucks coffee and snacks available all day, plenty of free parking, an easy bus route to Western, windows opened, plenty of outdoor areas to sit and enjoy the view, some wildlife (turkeys, groundhog and deer) in the area, reduced rate for a medical stay and the bar/lounge was a great place to relax in the evening.

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The Bad
There were some areas that guests felt could be improved.

Some felt the hotel’s rooms were quite basic and small, reminiscent of a university dorm and less like a hotel.

Some of the rooms on the higher floors or wings of the building were in need of updates according to guests.

Recent room complaints were: room smelled musty, rugs needed replacing, walls were cracked and needed painting, ceiling tiles were stained, only 1 cup provided for coffee in the room occupied by 2 guests and bathroom and carpeting needed better cleaning.

Recent hotel complaints were: some hallways and wings were older and tired and needed updating and maintenance, and there was no elevator to floors 5 and 6 or certain wings of the building.

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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #5 out of 42 London hotels, based on 622 reviews.

Expedia.ca guest reviewers rated this hotel 4.5 out of 5, based on 263 reviews. 

Booking.com guest reviewers rated this hotel 8.4 out of 10 based on 120 reviews.


Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
Rated by Guests
8.9 / out of 10
"Very Good"
Ranked by Guests
#
5 / out of 32
hotels in London

The average guest rating for Ivey Spencer Leadership Centre is 8.9 out of 10 based on 2252 reviews from past guests. This average guest rating ranks Ivey Spencer Leadership Centre at #5 out of 32 hotels in London.

2252
Map Marker Ivey Spencer Leadership Centre
551 Windermere Road, London, ON