Ivey Spencer Leadership CentreIvey Spencer Leadership CentreIvey Spencer Leadership CentreIvey Spencer Leadership CentreIvey Spencer Leadership CentreIvey Spencer Leadership CentreIvey Spencer Leadership CentreIvey Spencer Leadership CentreIvey Spencer Leadership Centre

Good value, clean and modern rooms, with restaurants, lounge and outdoor patio

Pros
  • Free Wi-Fi, free parking
  • Guests liked the park-like setting of this hotel
  • Guests received good customer service
  • Rooms were clean, according to guests
  • Those attending conferences at the hotel said the facilities were very good
Cons
  • Some guests were disappointed that there was no breakfast included with their room rate
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Parking
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Rates & Availability
Editor's Analysis
Updated Jul 19, 2014
Overview
The Ivey Spencer Leadership Centre sits on 30 acres of parkland, about a 6-minute drive from the University of Western Ontario. The hotel is well known for its conference and event facilities and is popular with travellers looking for those amenities and with those who are visiting the nearby university.

All of the 125 rooms at this hotel have free Wi-Fi, a flat-screen TV, a hair dryer and an iron and ironing board. Guests can choose between standard guest rooms (queen beds) or one-bedroom suites (king bed, separate bedroom). Pets are not allowed at this hotel.

Guests can dine on site at Asher's Restaurant, Spencer's Dining Room or at the Garden Room, all of which serve breakfast, lunch and dinner daily. There are two lounges on site as well for guests looking for lighter fare or a drink. On-site amenities include free parking, a gift shop, a gym and a sauna. There are also bike rentals available, as well as a high ropes team building course and basketball and volleyball facilities. Guests can take advantage of the hotel's complimentary shuttle to the university.

This hotel is a 12-minute drive from downtown London. Family-friendly attractions are nearby at the London Children's Musuem (13-minute drive away) and Storybook Gardens (20-minute drive away). (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi and parking (call date: October 17, 2012).
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The Good
Many of the reviews used for this analysis were positive, and guests were particularly enthusiastic about the hotel's location and customer service.

Most of the positive comments centred on the hotel's location. Guests liked its proximity to the University of Western Ontario (6-minute drive) and to downtown (12-minute drive). Guests also liked the environment around the hotel and said that it was quiet and peaceful. A number of guests said like they felt like they were staying in the country, referring to the green space that surrounds the hotel.

Staff here were exceptional, according to guests, and routinely went out of their way to make sure that guest needs were attended to. 

A number of guests were staying at the hotel to attend conferences or events and said that the conference facilities were very good.

Guests said that the rooms were clean and comfortable.
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The Bad
The bulk of reviews used for this analysis were favourable, but there were a handful of isolated guest complaints, though they did not seem to be reflective of overall guest sentiment.

Some guests were disappointed that there was no complimentary breakfast included with their room rate.

A few guests felt that the rooms were small and difficult to move around in.

A couple of guests were disappointed that there was no fridge or microwave in their room.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #8 out of 42 London hotels, based on 55 reviews.

Expedia.ca guest reviewers rated this hotel 4.5 out of 5, based on 37 reviews. 95% of guests would recommend this hotel

Booking.com guest reviewers rated this hotel 8.6 out of 10, or "fabulous", based on 26 reviews.

Confirmed with a front desk agent: Wi-Fi and parking (call date: October 17, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
8.8
Very Good

Rated 8.8/10 based on 404 reviews

Ranked #5 out of 32 hotels in London


8 out of 10 | Emma stayed October 26, 2010

"Great Hotel for Visitors to the University"

"- comfortable bed and a fantastically huge desk with great lighting for working. - near to the university - if you're coming to work at Western or for a conference, this is a great location and the desk space and lighting in the hotel room are useful supports for such work. - really friendly and courteous cleaning staff who made the room look very nice."

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8 out of 10 | Nina stayed May 29, 2004

"The only disappointing thing was that throughout the night I was woken up by hallway conversations from other customers. In other hotels, if I hear other people, the sounds are more muffled. These voices were clear, not muffled, and carried through to my room - enough to wake my up."

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7 out of 10 | Verified Guest stayed March 21, 2004

"The heat did not work in the room we stayed in, and therefore we had to change rooms. Also, the price quoted to us was not what we were billed for."

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8 out of 10 | Verified Guest stayed October 26, 2003

"Spencer Conference Center is situated on a large, leafy lot, and fairly convenient to the University of Western Ontario (which is just over 1 mile away), but too far from the London downtown (about 6 miles) or any restaurants/amenities without a car. The Conference Center offers what they call a "business center", which is just a room with three computers and a printer, but it was not very busily used, so I was always able to get use of a computer when I went there. There are nice dine-in facilities, but room service tended to end rather early (around 8:00pm, even though the stated time was 8:30pm). My room came with an iron and ironing board, but no hair-dryer. However, the in-room ethernet facilities should prove handy to those with ethernet-card laptops."

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Map Marker Ivey Spencer Leadership Centre
551 Windermere Road, London, ON