Holiday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites LondonHoliday Inn Hotel & Suites London

Comfortable south London hotel with indoor pool, jacuzzi and well-liked restaurant 

Pros
  • Free amenities: Wi-Fi, wired Internet, parking
  • Many guests found clean and comfortable rooms
  • Many reviewers found the location convenient for accessing shopping, restaurants and Highway 401
  • Several reviewers praised the food at the on-site restaurant
  • Guests typically found the staff friendly and helpful
Cons
  • Occasionally guests encountered rude staff at the front desk
  • A couple of guests thought the buffet breakfast was lacking
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
Free Parking
Free Internet
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Editor's Analysis
Updated Nov 4, 2015
Overview
Holiday Inn Hotel & Suites London is on a major thoroughfare in south London near shops, restaurants, and a movie theatre, 3 minutes from Hwy 401 and a 10-minute drive from the city centre. It's well suited to guests who want a convenient location with easy highway access, outside the downtown core. It's on-site dining and lounge, as well as indoor pool and hot tub add value, and on-site entertainment for guests.

All rooms are smoke free, and include free Wi-Fi, free wired Internet, a 42" HDTV with cable and pay-per-view movies, a coffeemaker, a mini-fridge, a work desk, an iron and ironing board, a work desk with ergonomic chair, a hair dryer and individual climate control. Rooms are furnished with 2 queen beds or 1 king bed. Room extras include a sofabed, a microwave, a 1-person jetted tub, a separate living room, a bedroom with french doors, and a loft suite with 2 floors.

Free parking is available on site with space for oversize vehicles. Pets (a maximum of 2 under 35 lbs) are permitted for an additional fee of $15 per night.

The on-site Flavurs Artisan Kitchen serves breakfast, lunch and dinner. Flavurs Bar is also connected to the restaurant and features live entertainment weekly. Room service is available.

Other on-site amenities include an indoor pool, a hot tub, a fitness centre, a 24-hour business centre, dry cleaning, a guest laundry, safe deposit boxes, ATM, ice machines and a meeting and boardroom.

Downtown London is 10 minutes away by car and features the John Labatt Centre (arena and concert venue), the Covent Garden Market (farmers' market), restaurants and nightlife. Fanshawe College and the University of Western Ontario are both about 15 minutes away by car. The London International Airport (YXU) is at least a 19-minute drive from the hotel. (All travel time estimates: Google Maps)

Confirmed with the front desk on November 3, 2015: the loft suite has a microwave and a 1-person jetted tub, the restaurant provides room service
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The Good
Many guests enjoyed their stays at this well-maintained hotel and gave high scores to the rooms, sleep quality and the customer service.

Many guests gave good reviews of the rooms. Guests found the rooms quiet, spacious, well-appointed and clean, with comfortable beds.

The location was convenient to accessing nearby restaurants, shopping, White Oaks Mall and Hwy 401. One guest liked staying outside of the downtown core to avoid noisy student hotel parties.

Guests enjoyed good meals on site. They spoke about delicious, real BBQ items on the menu and craft beers. One guest wrote, "The attached restaurant has its own smoker and offers amazingly delicious chicken wings and over a dozen draft beers." And another, "Bar/grill is located to the right of the entrance and had AMAZING food. We had smoked chicken fajitas."

The staff were liked by many, but not all of the guests. Guests who spoke well of the staff said they were friendly, accommodating and efficient.

A few guests were pleased to have free and easy access parking right outside the entrance.
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The Bad
Guests offered some negative feedback that was somewhat scattered in in the reviews.

Occasionally, guests were displeased with the staff and found the desk clerks to be unhelpful and rude.

A couple of guests were not that thrilled with the Sunday breakfast buffet. One reviewer said there was not that much selection, and another found the decaf coffee too strong and the scrambled eggs rubbery and dried out.

A couple of guests said the indoor pool was too warm.

Occasionally guest reviewers complained that there was no longer a free breakfast at this hotel.

One-time complaints found online were: elevators were narrow and cramped, furniture a bit outdated, the AC did not work that well, and one guest's room was too warm with a noisy air conditioner.

One guest found the hotel a little far from the downtown area and another surmised that guests will need a car to get around the city from this hotel.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4 out of 5, with 89% of 80 guests recommending the property.

TripAdvisor.ca ranked this hotel #20 out of 42 properties in London, with an average score of 4 out of 5, from 37 reviews.


Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.6
Good

Rated 7.6/10 based on 461 reviews

Ranked #21 out of 32 hotels in London

461
Map Marker Holiday Inn Hotel & Suites London
855 Wellington Road South, London, ON