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Guest Reviews
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7.4
Good
#10 out of 21
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Guest Rating Explained
Rating: 7.4 / 10
| Hotel Rating Breakdown |
| Amenities: |
7.0 |
| Cleanliness: |
7.6 |
| Location: |
8.2 |
| Comfort: |
7.2 |
| Service: |
7.3 |
| Value: |
6.8 |
Details
No. of guest ratings: 37
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #10 out of 21 hotels in London ranked by guests.
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Courtney from Windsor, ON CA stayed on July 02, 2006
"didn't enjoy the need for tokens for the pop machine. difficult to get tokens at front desk when staff is busy, obviously. sort of a hassle."
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Eddy from Windsor, ON US stayed on June 13, 2006
"Our stay was a pleasant one and the breakfast was wonderful. Will definitely stay there again next time I'm in London, Ontario."
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Susan w from Ottawa, ON US stayed on May 02, 2006
"The hotel is under renovations. The painters were in the hall finishing their work one night and they were very polite and efficient. I also thought the parking garage was excellent. Arriving late at night, I felt very safe. I was attending a conference and had little time to shop or enjoy London. But the accomodations were fine, affordable and the breakfast was served very nicely. I even enjoyed getting the Globe & Mail.
Susan W. Smith"
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Scott from Sturtevant, WI US stayed on April 02, 2006
"For a business traveler, this location would be fine. Functional room with wireless internet. Continental breakfast a wee bit on the lean side. Easy access to most major things.
If you are vacationing, though, this is not a good choice. No pool. No workout facility. VERY limited parking.
We stayed during a weekend that coincided with a local youth basketball tournament. Big mistake. There were kids running around everywhere and making LOTS of noise LATE at night. Despite numerous calls to the front desk, little was done. My impression was that the hotel should have been better staffed to prepare for this. The people at the front desk often lamented about the fact that there were only two of them there, and that someone had to be at the front desk all of the time. That is a weak excuse, and shows a lack of preparation (or care) for the customer."
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Anonymous guest from Paris, ON CA stayed on March 01, 2006
"We checked in passed 10:00pm so it was really just a bed and breakfast that we were interested in. The room was clean and bathroom looked newly renovated. I found that the lobby needs some attention; swept of salt from outside and maybe a newer carpet. The elevator could of used a sweep as well. But I was surprised on how clean the room was considering how old the building must be.... I would stay there again. I would also like to commend Ken (who checked us in). He called the room to let me know that I had forgotten my credit card at the front desk and said it would be waiting for me in the morning, if I preferred not to come down to get it. And the attendant in the breakfast room was very neat and efficent; she kept all the tables cleared and all the breakfast items "topped up". Thanks for a restful stay."
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Julie from Springfield, ON CA stayed on July 14, 2005
"Comfort hotel is a very nice place to stay, except our air conditioning in our room would not work no matter what we tried and since we paid good money to stay there I wasn't very pleased with that. As well, the front desk was very unorganized at check-in time, there were too many trainees on the desk whom did not have a clue of what they were doing. However, Sunny looked after us and she was a very friendly and helpful person to deal with."
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Maurice from Ottawa, ON CA stayed on July 10, 2005
"Desk staff very friendly and helpful
Always good smiles when enterening the hotel
I have stayed at this hotel many times in the past year and the staff now remember me, and that makes me feel important
Thank you"
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Shawn from Sudbury, ON CA stayed on June 30, 2005
"Wi-fi internet connection didn't reach to the room I was in. Otherwise, it was a fine place to stay."
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Nancy from Welland, ON CA stayed on May 31, 2005
"I stayed in room 415. One of the beds was visibly very saggy. I slept in the other. The pillows were flat. Otherwise the room was very good. I asked for a bottle opener which was produced quickly and graciously. The breakfast room in the morning (Tuesday at about 8:00) was set up weel but there wasn't enough help. The trays of food had run out, the cereal dispenser for the raisin Bran was broken, there needed to be 2 toasters (there were about 8 people lined up for toast)."
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Janet from Guelph, ON CA stayed on January 16, 2005
"We were up until 4:30 am listening to people on our floor go from room to room , slamming their doors , falling over in drunken stupors, etc. Our family ( three children) had to get up at 6:00 to go to a swim meet.
We were also given wrong directions to our restaurant that we were supposed to meet friends at. It was clear the girl didn't know where it was even though she gave us a coupon for the same restaurant."
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Pamela from Brampton, ON CA stayed on November 28, 2004
"Housekeeping has issues when unable to gain access to rooms having Do Not Disturb signs on the door. They disregarded the wishes of a few patrons on the floor I was staying on, were loud and yelled down the hall to each other while cleaning, and cursed a few times when they were unable to enter my room. I had been out late the night prior, had made sure to put my Do Not Disturb sign on the door, and still they tried to enter three times before 10 am, effectively waking me up when i believed I had made my wishes clear with the sign. Please ensure they check for signs, keep their voices down when speaking to one another, and clean up their language while they clean up the rooms."
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Paul from Toronto, ON CA stayed on May 13, 2004
"The radio had orange gunky stuff on and under it (dried orage pop?) that made setting the alarm a messy adventure."
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Dr.david from Wingham, ON CA stayed on February 11, 2004
"Best value for the dollar I have ever had in a hotel!"
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Overview & Amenities
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Great downtown location. Within walking distance of shops, restaurants, galleries, theatres, IMAX theater, nightlife, sporting events and festivals.
Policies
Guarantee:
Cancel:
Check-In: 1600
Check-Out: 1100
Services Description
On-site facilities -
general facilities -
dataport elevators
handicap facilities ice/vending machines
laundromat meeting room
non-smoking rooms
wheelchair accessible elevators
chargeable facilities -
business center
fitness center
parking facilities -
disabled parking
garage parking
outdoor parking
additional onsite facilities -
fitness center available at a limited hours. 2
accessible parking spaces. 2 tdd kits.
off-site facilities -
general facilities -
bank banquet facility
bar barber/beauty shop
coffee shop convenience store
lounge newsstand
restaurant tanning beds
train access
meeting and convention facilities -
total nbr of meeting rooms - 1
total measurement, all rooms - 575 sq ft
total meeting room capacity - 20
capacity of largest meeting room - 20
measurement of largest meeting room - 575 sq ft
capacity of smallest meeting room - 20
measurement of smallest meeting room - 575 sq ft
seating format options -
meeting room name - meeting room
banquet - 40 board room - 20
classroom - 16 open square - 12
reception style - 50 theatre style - 40
u-shaped - 12
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Attraction Info
Dining Info
Recreation Info
On-site recreation -
cardio vascular exercise exercising
treadmill universal gym
Off-site recreation -
bicycling cardio vascular exercise
dancing driving range
exercising gambling
golfing jogging
karaoke museum/gallery viewing
night clubs shopping
sightseeing tours sports events
swimming weightlifting
Room Type Descriptions
Nbr of suites - 20
pay per view.
room amenities for all rooms -
room amenities -
air conditioning / am/fm alarm clock / bath tub /
bathroom amenities / cable/satellite tv / coffee/tea
maker / color tv / desk / free local telephone calls /
free newspaper / hairdryer / iron/ironing board /
microwave / private bath or shower / refrigerator /
remote control tv / shower / smoke detector / telephone
/ television
technology -
dataport / high speed internet access / two line
telephone / voice mail
chargeable amenities -
high speed wireless
room amenities for handicap rooms -
bathtub seat / closed-caption tv / knock lights / rails
in bathroom / raised toilet with grab bars / safety bar
in shower / visual alarm / wheelchair accessible
max occupancy - 2
max nbr of rollaways - 0
pay per view.
kwc -
max occupancy - 2
max nbr of rollaways - 1
room description -
1 king bed wheelchair accessible with pillow top
mattress - free wireless internet access - work desk
with lamp - two-line phone - ergonomic desk - chair -
32 inch flat screen tv - in room movies -refrigerator -
microwave - coffeemaker - iron and ironing board - hair
dryer - bathtub and pulsating showerhead.
xft -
max occupancy - 2
max nbr of rollaways - 1
room description -
2 room suite - king bed with pillow top mattress -
fireplace - galley kitchen - dining room table - sofa
bed - work desk with lamp - ergonomic chair - two-line
phone - 32 inch flat screen tv -refrigerator -
microwave - coffeemaker - iron and ironing board - hair
dryer - bathtub and pulsating showerhead.
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Booking Information
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The hotel you have selected -- Holiday Inn Express Suites Downtown -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Holiday Inn Express Suites Downtown through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Holiday Inn Express Suites Downtown computer reservation system in London, Ontario.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Holiday Inn Express Suites Downtown. For your comfort and peace of mind, you may even.
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