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Holiday Inn Express Hotel & Suites London Downtown

8.5 | Very Good | #14 out of 32 hotels in London
MAP

Well-liked and comfortable downtown London hotel with free breakfast and free Wi-Fi

Pros
  • Free amenities: Wi-Fi, hot breakfast, local calls, newspapers
  • Rooms were clean, well appointed, with comfortable beds
  • Location was an easy walk to good restaurants, Budweiser Gardens, bus stops and train station
  • Staff were very helpful and accommodating
  • Breakfast was enjoyed for its variety and quality
  • Guests found the hotel well priced
  • Wi-Fi was rated as excellent by guests
Cons
  • Parking is $13.55 per day
  • Parking was limited at times and the underground parkade was tight for larger vehicles
  • Occasionally guests were disturbed by noise from guests in hallways and outside traffic
  • Some thought the downtown area was a little depressed
Freebies
Free Wi-Fi
Free Breakfast
Editor's Review
Updated Oct 23, 2016
Overview
This hotel offers a pleasant stay and clean accommodations right downtown in walking distance of restaurants, shops and attractions.

The hotel offers 109 smoke-free and pet-free rooms over 9 floors. All rooms include free Wi-Fi, free local calls, a 37” or 42” flat screen HDTV with cable and pay-per-view movies, a single-cup coffeemaker, a mini-fridge, a microwave, a desk, an iron and ironing board, a hair dryer, windows that open and climate control. 

Rooms are furnished with 1 or 2 queen beds or 1 king bed. Room extras include a sofabed, a separate bedroom, a living room and a kitchenette (stove top, full-size fridge, microwave) and dining area. Accessible rooms are available.

Surface and underground parking is available for $13.55 per day.

A free hot breakfast buffet is served from 6 am to 9:30 am on weekdays and from 7 am to 10 am on weekends.

Hotel amenities include a fitness centre, a business centre, dry cleaning, a guest laundry, a 24-hour front desk, safety deposit boxes, luggage storage, ice/vending machines, elevator, free newspapers and meeting rooms.

There are several popular attractions within a 15-minute walk, including the Budweiser Gardens, the Museum of London, the Grand Theatre and the Covent Gardens Farmers' Market. The University of Western Ontario is 8 minutes away by car, while Fanshawe Pioneer Village is a 20-minute drive away. London International Airport (YXU) is 15 minutes away by car. (All travel times: Google Maps)
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The Good
Guests were typically well satisfied with their stay at this hotel.

Guests invariably liked the larger rooms, although there were some complaints of the smaller rooms being cramped. Room positives were: quiet, clean, very comfortable beds, modern furniture, good showers and well-appointed bathroom.

Guests often were pleased with the location. It had good restaurants and attractions in walking distance and it was near the bus stop and train station.

Guests liked the lovely and very helpful staff. They were often called amazing by reviewers and guests even told of how the staff went out of their way to help with a much needed early check in as well as carrying luggage.

Breakfast was well appreciated. It provided a good start to the day and a good variety of cold and hot foods.

Guests often felt the hotel was well priced for being right downtown.

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The Bad
Some guests were not fully satisfied.

Occasionally guests were disturbed by noise during their stay. They mentioned the in-room fridge, the AC units, guests in the halls, and sirens from the downtown traffic.

Parking was disappointing for some. They did not like paying extra and it was sometimes limited. Guests with larger vehicles also found the underground space tight.

A few guests complained that the downtown area seemed a little sketchy to walk around in at night.

Other nitpicks were: gym only has aged cardio machines, one room had wallpaper peeling and there was no elevator to the underground parking facility—only stairs.

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Show Sources
Sources
TripAdvisor.ca ranked this hotel #16 out of 42 hotels in London, with an average score of 4 out of 5, from 261 reviews.

Expedia.ca gave this hotel an average score of 4.2 out of 5, from 402 reviews.


Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
Rated by Guests
8.5 / out of 10
"Very Good"
Ranked by Guests
#
14 / out of 32
hotels in London

The average guest rating for Holiday Inn Express Hotel & Suites London Downtown is 8.5 out of 10 based on 1728 reviews from past guests. This average guest rating ranks Holiday Inn Express Hotel & Suites London Downtown at #14 out of 32 hotels in London.

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Map Marker Holiday Inn Express Hotel & Suites London Downtown
374 Dundas Street, London, ON