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Highly praised south London hotel with indoor pool, jacuzzi suites and free hot breakfast

Pros
  • Free amenities: Wi-Fi, hot breakfast, parking, local calls, lobby tea and coffee
  • Many reviewers were pleased with the level of customer service they received
  • Numerous guests enjoyed their spacious and comfortable rooms
  • The hotel's location was praised for its proximity to shopping, restaurants and the highway
  • Guests liked the free breakfast for selection and freshness
Cons
  • Fuzzy TV reception for a few guests
  • A few guests thought the scrambled eggs were dry or could be improved for taste
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Mar 5, 2015
Overview
Located just off the 401 Highway and about a 15-minute drive from downtown London, the Hampton Inn London is popular with business and vacation travellers who prefer a hotel with an indoor pool and a free breakfast.

This hotel has 92 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable LCD TV, a coffeemaker, a mini-fridge, a microwave, a desk, an iron and ironing board and a hair dryer. Standard rooms offer two queen beds or one king bed, while various rooms and suites offer additional amenities such as a jetted tub, a sitting area with a sofabed and/or a walk-in shower. Both smoking and non-smoking rooms are available.

Hotel amenities include an indoor pool, fitness facilities, a 24-hour business centre, snack bar/deli, meeting/conference space, free parking and a free hot breakfast. The hotel offers wheelchair-accessible rooms. Pets are not permitted.

Big Boy Grill House is a few doors west of the hotel, about 1 minute away on foot. Westminster Trails offers golf about a 7-minute drive southeastward. White Oaks Mall is about a 15-minute walk northwest, and London International Airport (YXU) is roughly a 20-minute drive northeast. (All distances and travel time estimates: Google Maps)
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The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms and location.

Numerous compliments were offered to the hotel's staff, who were characterized as efficient, professional and helpful in providing restaurant suggestions and directions. When mentioning the staff, one lodger remarked that the staff were very accommodating when fulfilling requests and always gave friendly greetings.

The hotel's accommodations were praised by many reviewers. They described their rooms as clean, spacious and nicely decorated, with comfortable beds and linens and good internet connectivity. It should be noted, however, that a few guests had complaints about their rooms (see below).

Several lodgers enjoyed the hotel's location, describing it as central, close to restaurants, shopping and the highway.

The hotel's breakfast was also praised by several reviewers, who described it as satisfying and hearty, with lots of hot, cold and healthy items. The breakfast staff were also mentioned for their cheerfulness.
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The Bad
While the majority of reviews consulted for this analysis were positive, there was some negative feedback provided.

Breakfast seemed to be a hit with the majority of the reviewers that mentioned the breakfast in the reviews read for this report, but there were a few that thought the breakfast could be improved and suggested that the scrambled eggs were on the dry side.

A few guests complained of snowy or fuzzy TV screens.

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Show Sources
Sources
Expedia.ca guest reviews rated the hotel 4.4 out of 5 with a 97% recommendation rate from 452 guests reviews.

TripAdvisor.com guest reviews ranked the hotel #7 out of 42 London hotels with an average rating of 4 out of 5 from 85 reviews.

Booking.com guest reviews rated the hotel 9.4 out of 10 from 19 reviews.


Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
8.7
Very Good
#
10 / out of 32
hotels in London

Rated 8.7/10 based on 1957 reviews

Ranked #10 out of 32 hotels in London

1957
Map Marker Hampton Inn London Ontario
840 Exeter Road, London, ON