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Four Points by Sheraton London

Four Points by Sheraton London is a 3 star hotel in London, Ontario, Canada 1150 Wellington Road South, London, ON, Canada
Estimated Price
$109
CAD
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Guest Reviews
Amenities
Booking Information

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Highly rated by guests for modern rooms, attentive service, food at restaurant

Pros
  • Free Wi-Fi (and wired Internet) and free parking
  • Many guests described their rooms as clean and well appointed
  • Many reviewers praised the food at the on-site restaurant
  • The staff were frequently complimented for their attentive service
  • Several guests found the hotel conveniently located for accessing the highway, shopping and dining
  • A few reviewers said that the beds were comfortable
Cons
  • A few guests complained about noise transfer

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Editor's Analysis
Updated on Jul 18, 2014
Overview
This hotel is situated on Wellington Road, a major thoroughfare in London, and is across the street from the White Oaks Mall. Offering an on-site restaurant, in-room wet bars and iPod docks and a sundeck, this property is well suited for guests who prefer more upscale accommodations.

All rooms are smoke free and include a TV with pay-per-view movies, a separate sitting area with a sofabed, an iPod dock, a coffeemaker, a mini-fridge, a microwave, a wet bar, an iron and ironing board, a hair dryer and individual climate control. Select suites also include a jetted tub. Wheelchair-accessible rooms are available.

Free Wi-Fi is available throughout the hotel, while free wired Internet is available in guest rooms and at the on-site business centre.

The on-site Vic's on Wellington Restaurant serves a hot breakfast buffet, lunch, a lunch buffet on weekdays and dinner daily. Room service is also available.

On-site recreational facilities include an indoor pool, a sauna, an outdoor sundeck and a fitness centre.

Free parking is available on site. Other on-site amenities include a 24-hour business centre, meeting rooms, a 24-hour front desk, luggage storage, a guest laundry facility, dry cleaning service and safe deposit boxes. Pets are not permitted at this hotel. 

Access to Highway 401 is a 4-minute drive. Downtown attractions are about 10 minutes away by car and include the Budweiser Gardens, the Museum of London, the Grand Theatre and the Covent Gardens Farmers' Market. Western Fair Entertainment Centre, which offers live harness racing and an OLG Slots casino, is a 12-minute walk away.

The University of Western Ontario is 15 minutes away by car, while Fanshawe Pioneer Village and the London International Airport (YXU) are both within a 20-minute drive away. (All driving time estimates: Google Maps)

Verified by a front desk agent on May 28, 2014: In-room amenities, wheelchair accessibility, pet policy, free Wi-Fi, dining details, parking details, recreational facilities and on-site amenities.
The Good
Many guests seemed impressed with their stay at this hotel, among the reviews used for this analysis. In fact, the majority of reviews of this property were glowing, with perfect or near-perfect scores given.

The rooms were often described as clean, comfortable and well appointed with modern furnishings. Several reviewers found their rooms spacious, while a couple of reviewers said that their rooms were well equipped with amenities. A few guests specifically mentioned that the beds were comfortable.

The staff were frequently complimented for their friendly, attentive and helpful service.

Many reviewers highly praised the food served at the on-site restaurant and from room service, while one guest said the food at the breakfast buffet was fresh, tasty and well priced.

Several guests found the hotel conveniently located for accessing Highway 401 and shopping.

The Bad
There were very few concerns or complaints found for this hotel, among the reviews sourced for this editorial. However, there seemed to be an incident or two with a rowdy hockey team creating noise in the halls that disturbed a few guests in their rooms.
TripAdvisor.ca ranked this hotel #10 out of 42 hotels in London, with an average score of 4 out of 5, from 194 reviews.

Expedia.ca gave this hotel an average score of 4.2 out of 5, with 92% of 106 guests recommending the property.

The author called the hotel on May 28, 2014 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews
8.1
Very Good
Guest Rating Explained
Rating: 8.1 / 10 Details

No. of guest reviews: 222
Guest Recommended: Yes
Guest Ranking Explained

Four Points by Sheraton London is #13 out of 32 hotels in London ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Verified Guest from Uxbridge, ON CA rated Four Points by Sheraton London 8 out of 10 on June 29, 2012 Verified Guest Hotel Review
Hotel review by guest is Positive
Denis from Orleans, ON CA rated Four Points by Sheraton London 9 out of 10 on March 13, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Guelph, ON CA rated Four Points by Sheraton London 10 out of 10 on November 01, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Barbara from Wyoming, ON CA rated Four Points by Sheraton London 10 out of 10 on March 17, 2010 Verified Guest Hotel Review

"What a first class place."
"We have stayed at four or more star hotels that were not as good. My husband and I enjoyed this hotel very much. The service was a perfect 10. We loved the location: very convenient for clients at South end of London. Easy access to the 401. We actually specified sauna amenities and they had two. What I really liked the best was the clean sparkling room and staff friendliness. The free breakfast brunch was a little disappointing for us because the food wasn't really fresh when we got there at 10am."
Show older reviews
Hotel review by guest is Negative
Michael from Martintown, ON CA rated Four Points by Sheraton London 3 out of 10 on July 24, 2006 Verified Guest Hotel Review

"absolutely rude front desk, manager with zero control over employees dollar value was a complete ripoff... never ever stay here."
Hotel review by guest is Positive
Adam from Hamilton, ON CA rated Four Points by Sheraton London 7 out of 10 on July 23, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
William from St. Catharines, ON CA rated Four Points by Sheraton London 8 out of 10 on November 22, 2004 Verified Guest Hotel Review

"The Sunday brunch was brilliant, however, my breakfast yesterday was not very good. The service was not as good in the Bistro on Monday as it was Sunday either. The food was overdone and not very fresh. All in all though, you have a very lovely hotel and Bistro with accomodating staff. We'll be back!"
Hotel review by guest is Positive
Graham from Bowmanville, ON CA rated Four Points by Sheraton London 9 out of 10 on September 12, 2004 Verified Guest Hotel Review
Hotel review by guest is Unknown
Tom from Richmond Hill, ON CA rated Four Points by Sheraton London 8 out of 10 on April 30, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Windsor, ON CA rated Four Points by Sheraton London 8 out of 10 on April 25, 2004 Verified Guest Hotel Review

"My only complaint was that we asked for a late checkout and the front desk said no. For the price, with no continental breakfast, a late checkout would have been appreciated."
Hotel review by guest is Positive
Joanne from Niagra Falls, ON US rated Four Points by Sheraton London 8 out of 10 on March 14, 2004 Verified Guest Hotel Review

"My mother sister and I stayed at the hotel. The pull out couch in room 409 is getting a bit worn, very lumpy. But I guess thats what pull outs are like."


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Disabled Access
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Refrigerator
  • Cable / Satellite TV
  • Secretarial Service
  • In Room Movies
  • Connecting Rooms
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Golf Course (nearby)
  • Photocopier
  • Desk
  • Full-service catering
  • Custom event planning available
  • Exhibit Space
  • Disabled Accessible Rooms
  • Internet Connection (wireless)
  • Grab bars in bathroom
  • Pool Indoor
  • Coffee Shop/Cafeteria
  • Luggage Storage
  • Ice Machine
  • Vending Machines
  • Express Check-In/Check-Out
  • Self Laundry

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8.1
Very Good

#13 out of 32 hotels in London city based on 222 guest reviews

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