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Highly rated by guests for modern rooms, attentive service, food at restaurant

  • Free Wi-Fi (and wired Internet) and free parking
  • Many guests described their rooms as clean and well appointed
  • Many reviewers praised the food at the on-site restaurant
  • The staff were frequently complimented for their attentive service
  • Several guests found the hotel conveniently located for accessing the highway, shopping and dining
  • A few reviewers said that the beds were comfortable
  • A few guests complained about noise transfer
jump to full editor's analysis (below)
Free Wi-Fi
Free Parking
Free Internet
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Editor's Analysis
Updated Jul 18, 2014
This hotel is situated on Wellington Road, a major thoroughfare in London, and is across the street from the White Oaks Mall. Offering an on-site restaurant, in-room wet bars and iPod docks and a sundeck, this property is well suited for guests who prefer more upscale accommodations.

All rooms are smoke free and include a TV with pay-per-view movies, a separate sitting area with a sofabed, an iPod dock, a coffeemaker, a mini-fridge, a microwave, a wet bar, an iron and ironing board, a hair dryer and individual climate control. Select suites also include a jetted tub. Wheelchair-accessible rooms are available.

Free Wi-Fi is available throughout the hotel, while free wired Internet is available in guest rooms and at the on-site business centre.

The on-site Vic's on Wellington Restaurant serves a hot breakfast buffet, lunch, a lunch buffet on weekdays and dinner daily. Room service is also available.

On-site recreational facilities include an indoor pool, a sauna, an outdoor sundeck and a fitness centre.

Free parking is available on site. Other on-site amenities include a 24-hour business centre, meeting rooms, a 24-hour front desk, luggage storage, a guest laundry facility, dry cleaning service and safe deposit boxes. Pets are not permitted at this hotel. 

Access to Highway 401 is a 4-minute drive. Downtown attractions are about 10 minutes away by car and include the Budweiser Gardens, the Museum of London, the Grand Theatre and the Covent Gardens Farmers' Market. Western Fair Entertainment Centre, which offers live harness racing and an OLG Slots casino, is a 12-minute walk away.

The University of Western Ontario is 15 minutes away by car, while Fanshawe Pioneer Village and the London International Airport (YXU) are both within a 20-minute drive away. (All driving time estimates: Google Maps)

Verified by a front desk agent on May 28, 2014: In-room amenities, wheelchair accessibility, pet policy, free Wi-Fi, dining details, parking details, recreational facilities and on-site amenities.
The Good
Many guests seemed impressed with their stay at this hotel, among the reviews used for this analysis. In fact, the majority of reviews of this property were glowing, with perfect or near-perfect scores given.

The rooms were often described as clean, comfortable and well appointed with modern furnishings. Several reviewers found their rooms spacious, while a couple of reviewers said that their rooms were well equipped with amenities. A few guests specifically mentioned that the beds were comfortable.

The staff were frequently complimented for their friendly, attentive and helpful service.

Many reviewers highly praised the food served at the on-site restaurant and from room service, while one guest said the food at the breakfast buffet was fresh, tasty and well priced.

Several guests found the hotel conveniently located for accessing Highway 401 and shopping.
The Bad
There were very few concerns or complaints found for this hotel, among the reviews sourced for this editorial. However, there seemed to be an incident or two with a rowdy hockey team creating noise in the halls that disturbed a few guests in their rooms.

Show Sources
Sources ranked this hotel #10 out of 42 hotels in London, with an average score of 4 out of 5, from 194 reviews. gave this hotel an average score of 4.2 out of 5, with 92% of 106 guests recommending the property.

The author called the hotel on May 28, 2014 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
Very Good

Rated 8.2/10 based on 271 reviews

Ranked #11 out of 30 hotels in London

show older reviews

10 out of 10 | Barbara stayed March 17, 2010

"What a first class place."

"We have stayed at four or more star hotels that were not as good. My husband and I enjoyed this hotel very much. The service was a perfect 10. We loved the location: very convenient for clients at South end of London. Easy access to the 401. We actually specified sauna amenities and they had two. What I really liked the best was the clean sparkling room and staff friendliness. The free breakfast brunch was a little disappointing for us because the food wasn't really fresh when we got there at 10am."


3 out of 10 | Michael stayed July 24, 2006

"absolutely rude front desk, manager with zero control over employees dollar value was a complete ripoff... never ever stay here."


8 out of 10 | William stayed November 22, 2004

"The Sunday brunch was brilliant, however, my breakfast yesterday was not very good. The service was not as good in the Bistro on Monday as it was Sunday either. The food was overdone and not very fresh. All in all though, you have a very lovely hotel and Bistro with accomodating staff. We'll be back!"


8 out of 10 | Verified Guest stayed April 25, 2004

"My only complaint was that we asked for a late checkout and the front desk said no. For the price, with no continental breakfast, a late checkout would have been appreciated."


8 out of 10 | Joanne stayed March 14, 2004

"My mother sister and I stayed at the hotel. The pull out couch in room 409 is getting a bit worn, very lumpy. But I guess thats what pull outs are like."

Map Marker Four Points by Sheraton London
1150 Wellington Road South, London, ON