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Guest Reviews
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5.5
Mediocre
#20 out of 21
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Guest Rating Explained
Rating: 5.5 / 10
| Hotel Rating Breakdown |
| Amenities: |
4.2 |
| Cleanliness: |
4.5 |
| Location: |
7.8 |
| Comfort: |
5.6 |
| Service: |
5.8 |
| Value: |
6.2 |
Details
No. of guest ratings: 11
Guest Recommended: Mixed
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Popularity Ranking Explained
Rating: #20 out of 21 hotels in London ranked by guests.
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Dwyne from Cottam, ON CA stayed on July 02, 2006
"Suite's were spacious and provided the perfect atmosphere for a group enjoying the bar scene."
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Scott from Kitchener, ON CA stayed on June 21, 2006
"Among my many complaints, the hotel room had an infestation of ants, which was repeatedly dismissed by the staff, I had a pair of pants stolen from my room and the air-conditioning was inadequate."
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Hugh from Windsor, ON CA stayed on January 26, 2006
"We found it to be very cool in the room with no control over the heat. Also, when checking out, we were billed for telephone calls that we did not make. My wife was at University Hospital visiting me when the calls were to have taken place. I we need to make a call, a cell phone was used. My wife ended up paying for the calls even after explaining that they weren't her calls.
Hugh Clarkson"
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Ghislaine from Cornwall, ON CA stayed on October 17, 2005
"I had booked for 2 nights, I cancelled the 2nd night we had reserved a studio room with hide a bed, but couch didn't open had to sleep on a folding bed. I'm 50 yrs old travelling with my elderly parents this was not suitable at all. THIS PLACE IS A REAL FIRE HAZARD....electric cords everywhere, the Elevator very noisy, rooms dirty, no plugs in bathroom, carpet & comforter smelled like an ashtry. VERY DIRTY...
We went to the Comfort Inn Hotel next door for the second night got excellent rooms & service for same price."
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John from Windsor, ON US stayed on November 28, 2004
"For the size of the room I had,the price was great. Although the rooms
were older they were well kept. I had friends booked next door at the
Comfort Downtown and they were shocked at my room compared to their's
"shoebox"
One disappointment was when trying to book with them directly"more than one room" instead of getting a discount the prices were put higher,why?
That is why we decided to book through this canadian hotel guide"
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Anonymous guest from Windsor, ON CA stayed on November 28, 2004
"This "hotel" was an apartment building at one time therefor has separate bedroom; living room (very spacious) pull-out couch (check for clean sheets - sometimes the cleaning ladies forget to change);kitchen (fridge, stove, micro, dishes, pots, pans, sink, cupboards, etc.). It is presently being renovated into smaller hotel rooms (one floor at a time) consequently the existing floors have been sorely neglected ( windows, screens, bathroom sink, doors). Common hallways are old and need of care. U/G parking good but tight fit.Distinct musty odor everywhere.No amenities; front desk and that is all. Price is good. Digital TV many stations very good.
Lastly; Canadianhotels confirmed $85/nite but billed at $95/nite until I presented my e-mailed confirmation from Can.hot. Thanx
I would still return but I would bring a bottle of Febreese."
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Angela from Priddis, AB CA stayed on April 18, 2004
"I did NOT stay at this property as I was absolutely disgusted with the condition of this hotel that was ranked as a 3 star. The front desk clerk was alone and frustrated, looked like he rolled out of bed and came to work and his manner was nothing short of irritation at being disturbed. The accomodations that I had booked were not available as the roach hotel was overbooked. I, did, however, check out one of the two rooms that were being offered me and after seeing the dirt embedded in the carpet, the peeling paint and smelling the rancid smells that came from neighboring rooms-I couldn't leave fast enough. The walls are paper thin and the arguments that were coming from one room were loud if not worrisome.I think you should send a representative to check out this property before grading it a 3. In my books-this didn't even get a grade.
I have learned an important lesson here, though, and that is not to use your service in the future."
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Overview & Amenities
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The Executive Suite in London is located 7 miles from the London Airport and centrally located to many area attractions. The Executive Suites Hotel is a full service all suite hotel. We are conveniently located downtown. Each room offers free local calls, indoor parking and pay television.
Policies
Guarantee:
Cancel: Cancel by 6pm *EST* day of arrival to avoid a penalty of 1 nights room and tax.
Check-In: 2pm
Check-Out: 12pm
Services Description
Attraction Info
Dining Info
Recreation Info
Room Type Descriptions
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Booking Information
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The hotel you have selected -- Executive Suites London -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Executive Suites London through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Executive Suites London computer reservation system in London, Ontario.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Executive Suites London. For your comfort and peace of mind, you may even.
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