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Downtown all-suite hotel with full kitchens, but not a guest favourite

Pros
  • Free Wi-Fi and free parking
  • Many guests thought that the room rates were reasonable
  • Many reviewers found the hotel well located for exploring downtown on foot
  • The staff were frequently complimented for their friendly service
  • Several guests said that the in-suite kitchens were well equipped
  • A couple of reviewers found the suites spacious
Cons
  • No on-site restaurant and no recreational facilities
  • Many reviewers complained about the cleanliness of their suites
  • Several guests said that the suites appeared dated and worn
  • Several reviewers were disturbed in their rooms by rowdy guests in the halls
  • A few guests complained about smelling cigarette smoke throughout the hotel
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Jul 18, 2014
Overview
This hotel is situated in downtown London and is within a 13-minute walk of several downtown attractions, including Budweiser Gardens, the Museum of London, the Grand Theatre and the Covent Gardens Farmers' Market. Featuring fully furnished suites with kitchens, this hotel is well suited for guests in need of extended-stay accommodations.

Studio, one- and two-bedroom suites are offered and both smoking and non-smoking suites are available. All suites include free Wi-Fi (available throughout the hotel), a full kitchen (fridge, stove, microwave, coffeemaker and dishes), living room with a sofabed, a desk, a TV (including a movie channel), an iron and ironing board and air conditioning. Select suites also include a fireplace and/or a hair dryer. 

Pets are permitted in select rooms for an additional fee of $50 per stay. Wheelchair-accessible rooms are not available.

Free underground parking is available on site. Other on-site amenities include a 24-hour front desk, luggage storage, a guest laundry facility and dry cleaning service. This hotel also offers guests free passes to the YMCA, which is within a 5-minute walk of this hotel. This hotel does not offer on-site recreational facilities or an on-site restaurant.

Western Fair Entertainment Centre, which offers live harness racing and an OLG Slots casino, is a 5-minute drive away, while the University of Western Ontario is 10 minutes away by car. Access to Highway 401 is 12 minutes away by car, while Fanshawe Pioneer Village is a 20-minute drive away.

The London International Airport (YXU) is about 15 minutes away by car. (All driving time estimates: Google Maps)

Verified by a front desk agent on May 28, 2014: In-room amenities, wheelchair accessibility, pet policy, free Wi-Fi, dining details, parking details, recreational facilities and on-site amenities.

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The Good
There were a mix of positive and negative comments found for this hotel, among the reviews used for this editorial. However, the staff were frequently complimented for their friendly service, while many reviewers agreed that the room rates were reasonable. Many guests found the hotel well located for exploring downtown London on foot.

Several guests described their suites as clean and generally comfortable, while several reviewers found the in-suite kitchens well equipped. A couple of guests added that the suites were spacious. However, there were many concerns about the condition of the rooms (see below for more details).
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The Bad
Among the reviews sourced for this editorial, many guests said that the suites did not meet their cleanliness expectations. These guests noticed cigarette burn holes in the furniture, stained towels and dirty carpeting. Several reviewers added that the suite interiors and furnishings appeared worn and dated.

Several guests complained about noise disturbances from rowdy guests in the halls and doors slamming. A couple of these guests said that the hotel seemed to attract partiers.

A few reviewers complained about smelling cigarette smoke throughout the hotel.
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Show Sources
Sources
TripAdvisor.ca ranked this hotel #34 out of 42 hotels in London, with an average score of 2 out of 5, from 71 reviews.

Expedia.ca gave this hotel an average score of 3.1 out of 5, with 75% of 256 guests recommending the property.

The author called the hotel on May 29, 2014 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
5.3
Mediocre
#
32 / out of 32
hotels in London

Rated 5.3/10 based on 965 reviews

Ranked #32 out of 32 hotels in London

965
Map Marker Executive Suites
362 Dundas Street, London, ON