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Best Western Plus Lamplighter Inn & Conference Center

8.9 | Very Good | #3 out of 32 hotels in London
MAP

Highly praised south London hotel near Hwy 401 with tropical atrium, waterpark & restaurant  

Pros
  • Free amenities: Wi-Fi, parking, hospital shuttle, local calls, newspapers
  • Rooms were clean and updated with comfortable beds
  • Location well liked—easy walk to restaurants and easy drive to Hwy 401, hospitals and downtown
  • Staff were helpful and service oriented
  • The restaurant offered good food at reasonable prices
  • The indoor pool with atrium, waterslide and waterfalls were a hit
  • Guests found good value at this hotel
  • Wi-Fi was rated excellent
Cons
  • A few guests complained of noise from other guests in the hallways
  • Some found the pool water a little cold during the colder weather
Freebies
Free Wi-Fi
Free Parking
This hotel is an Editor's Pick for...
Editor's Review
Updated Mar 6, 2017
Overview
This hotel offers quick access to Hwy 401 (5 minutes) and downtown London (7 minutes) by car. Guests can also reach restaurants and grocery shopping within a 5-minute walk.

The smoke-free hotel offers 172 rooms over 3 floors with elevator access.

All rooms include free Wi-Fi, free local calls, a flat screen TV with cable and in-room movies, a coffeemaker, a mini-fridge, a desk, data ports, an iron and ironing board, a hair dryer, and climate control.

Rooms are furnished with 1 or 2 queen beds or 1 king bed.

Room extras include a sofabed, a separate bedroom, a gas fireplace, a microwave, bathrobes, a 2-person hot tub, a 1-person jetted tub, a balcony and views of the atrium. Accessible rooms are available.

Free parking, with cold-weather hook-ups, is available for cars and oversize vehicles.

A free hospital shuttle operates from 8 am to 4 pm. Medical rates are offered to guests visiting the hospital along with loaner wheelchairs.

Pets (2) are welcome for $10 per pet, per night.

Shelly’s Tap and Grill serves breakfast, lunch and dinner. A bar/lounge is on site for guests to relax with a drink. Room service is also available.

Hotel amenities include an indoor atrium that includes an indoor pool, a 140-foot waterslide (for guests over 4’), a hot tub, a sitting/licensed dining area, koi fish ponds, waterfalls, palm trees and exotic gardens.

Other on-site amenities include a fitness centre, a game-arcade room, a 24-hour business centre, dry cleaning, a guest laundry, a 24-hour front desk, safety deposit boxes, ice/vending machines, free newspapers and meeting rooms.

White Oaks Mall is a 4-minute drive further south. London Health Sciences Centre is a 4-minute drive or 12-minute walk. East Park London (mini-golf, waterpark, bumper cars) is an 11-minute drive. Budweiser Gardens entertainment centre is 10 minutes and Western University is 13 minutes, by car. London International Airport (YXU) is a 17-minute drive. (All travel times: Google Maps)

Confirmed with the hotel on Mar 6, 2017: no wired Internet, pet fees, fireplaces are gas

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The Good
Guests really liked this well-maintained and fun hotel.

Rooms were clean, updated, and modern with very comfortable beds.

The location offered easy access to Hwy 401, a direct route to downtown and lots of restaurants in walking distance.

Staff were very helpful, service-oriented and professional. Guests said they could text the hotel with questions/concerns and get responses very quickly with a system called "Text Concierge".

The restaurant was also well liked. Guests found good food, reasonable prices and a cozy and welcoming atmosphere.

The atrium was very popular with guests. It was a fun and beautiful feature of the hotel. Guests loved hearing the waterfalls, sipping wine poolside and having atrium-view rooms.

Guests felt this hotel offered good value with reasonable rates.

Guests also liked: the pet-friendly wing, which was close to green space for dog walking, plush robes for the pool, and a delicious weekend brunch.

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The Bad
There was a little negative feedback found online.

Noise was an issue on occasion. Guests complained of hearing doors slam and their neighbours and hockey teams in the halls.

On occasion, guests complained about the restaurant’s food and slow service.

Other comments found were: no sauna, fitness centre was limited, not that many games in the arcade, no free coffee in the lobby, no adult-only hours at the pool, poolside rooms smelled of chlorine, and pool water could have been warmer.

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Show Sources
Sources
Booking.com guest reviews rated the hotel 8.9 out of 10 from 426 reviews.

TripAdvisor.ca guest reviews ranked the hotel #4 out of 41 London hotels with an average rating of 4.5 out of 5 from 887 reviews.

Expedia.ca guest reviews rated the hotel 4.4 out of 5 from 559 reviews.

Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
Rated by Guests
8.9 / out of 10
"Very Good"
Ranked by Guests
#
3 / out of 32
hotels in London

The average guest rating for Best Western Plus Lamplighter Inn & Conference Center is 8.9 out of 10 based on 2404 reviews from past guests. This average guest rating ranks Best Western Plus Lamplighter Inn & Conference Center at #3 out of 32 hotels in London.

2404
Map Marker Best Western Plus Lamplighter Inn & Conference Center
591 Wellington Road, London, ON