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Basic and pet-friendly Pembroke hotel offers kitchen & jacuzzi suites and free breakfast
- Free amenities: Wi-Fi, parking, continental breakfast
- Guests generally agreed that the hotel and guest rooms were clean
- Guests said the service was friendly at this hotel
- Quiet location an easy drive to downtown and restaurants
- In-room coffeemakers on request only in standard rooms
- A few guests said the breakfast was lacking selection and ran out quickly
- A few guests found the bedspreads to be not fresh and clean
- Many agreed the rooms had dated decor (although some updates had been made)
- Guest opinion was mixed about value for price
- No elevator
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Updated Mar 5, 2015
This budget hotel is located near the downtown area of Pembroke and may appeal to guests looking to explore the area by car. Shopping and restaurants may be accessed within a 5-minute drive while downtown attractions like Riverside Park and Pembroke Marina are 9 minutes away by car.more
With 33 rooms over 2 floors (no elevator), this hotel is 100% smoke-free and offers free parking, free Wi-Fi and a free basic continental breakfast. Bus and large vehicle parking is available. There is an on-site BBQ and picnic area, free weekday paper, express check in and check out and pets are permitted ($15 per day).
All air-conditioned rooms come furnished with 2 queen or 1 king bed, a flat-screen TV with cable, a mini-fridge, a microwave, a hair dryer, phone, a desk and chair. Coffeemakers are supplied on request. Upgraded rooms may feature a jetted tub, full-size kitchen, coffeemakers, iron and ironing board and phone with data port.
There are several dining options available nearby, such as Boston Pizza, Finnigan's Roadhouse and East Side Mario's (5-minutes away by car). Shopping is nearby at the Pembroke Mall, a 9-minute drive from the hotel. The Bonnechere Caves (underground guided tours) is a 36-minute drive south on Highway 41. (All driving time estimates: Google Maps)
Guests seemed to generally rate this hotel as average with some good points and some weak spots.
Guests were generally happy with the service and described the staff as friendly, although staff was not mentioned that frequently in the reviews recently read for this report.
Some guests found their rooms to be clean and spacious but guests had many complaints about the rooms. (See below for details.)
Some guests found the location to be convenient to the main road and amenities such as restaurants and local attractions (mostly by car).
Guests seemed to generally rate this hotel as average with some good points and some weak spots.more
Breakfast was a disappointment to guests reviewers overall who said it consisted of nothing more than toast, cereal, muffin and waffles, although it's been advertised as a full breakfast with eggs and bacon. Some mentioned that it ran out quickly, was unattended and was not replenished for guests.
A few guests also spoke of dated rooms and dirty bedspreads (unwashed between guests) and a lack of coffeemakers in the rooms.
There were some one-time complaints about the rooms in the reviews read for this report. There was one complaint about paper-thin walls between the rooms where the guest felt a lack of privacy. One guest reported fluctuating water temperatures in the shower, a mini-fridge in one guest room not cooling at all, no towel racks in the bathroom, no towels for the first day of one guest's stay, no housekeeping during one guest's stay, no in-room temperature control and an air conditioner that could not keep up with the summer heat.
Guest opinion was mixed about the beds with a couple of guests saying clean and comfortable and other individuals saying too hard, or too old and soft.
Some guests judged the hotel to be overpriced for the quality of amenities offered and some felt it was the cheapest available option in the area and thus provided a budget option for lower income folks, so doable for some and avoidable for others.
SourcesBooking.com rated this hotel 6.8 out of 10 based on 16 reviews.
Orbitz.com rated this hotel 3.7 out of 5 based on 3 reviews.
TripAdvisor.com ranked this property #6 out of 11 hotels in Pembroke based on 62 reviews.
Expedia.ca guests gave this hotel a rating of 3.3 out of 5 based upon 35 reviews with 74% of guests recommending the hotel.