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Near Hwy 8 and Conestoga Pkwy, indoor pool, but mixed guest reviews

Pros
  • Free Wi-Fi, free breakfast and free parking
  • Several guests found the location convenient for accessing area highways and attractions by car
  • A couple of reviewers described their rooms and beds as comfortable
Cons
  • No on-site restaurant
  • Many guests described their rooms as dated and in need of upgrades
  • A few reviewers said that the rooms did not meet their cleanliness expectations
  • A few guests complained about the selection of food at the free breakfast
  • A few reviewers said that the in-room heating was ineffective
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Mar 31, 2014
Overview
This hotel is situated within a 3-minute drive of Fairview Park Mall, Highway 8 and the Conestoga Parkway. This property is centrally located for guests looking to explore the area by car.

Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, free local calls, a 40" flat screen TV, a coffeemaker, a mini-fridge, a microwave, an iron and ironing board, a hair dryer and individual climate control. Suites at this hotel provide more spacious accommodations and select suites also include a jetted tub. Wheelchair-accessible rooms are available. Pets are permitted in select rooms for an additional fee of $15 per night.

A free breakfast is served from daily from 6 am to 10 am. This hotel does not have an on-site restaurant.

On-site recreational facilities include an indoor pool, a waterslide, a hot tub and a fitness centre. Other on-site amenities include free parking, a business centre, meeting/event space, an ATM, ice and vending machines and safe deposit boxes.

The Emanuel Bible College is 2 minutes away on foot, while the Idlewood Pool is a 10-minute walk away. The Kitchener Memorial Auditorium Complex ("The Aud"), the Chicopee Ski hill & tubing park and access to Highway 401 are all about 7 minutes away by car, while the Waterloo Region Museum and Doon Heritage Village, a 60-acre living history museum depicting rural life in 1914, are both 10 minutes away by car.

The Region of Waterloo International Airport (YKF) is about 12 minutes away by car, while the University of Waterloo, the Conestoga Mall and downtown Waterloo are all about a 14-minute drive away. (All driving time estimates: Google Maps)
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The Good
Among the reviews used for this analysis, many guests seemed somewhat disappointed by their stay at this hotel. But, there were a couple of common compliments found for this property.

Several guests found the hotel conveniently located for accessing highways and area attractions by car, including "The Aud".

Several reviewers complimented the staff for their friendly and accommodating service, however, a couple of guests were unhappy with the customer service they received (see below for more details).

The rooms and beds were described as comfortable by a couple of guests. Many guests had complaints about their rooms, however (see below for more details). 
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The Bad
There were several common guest concerns found for this property, among the reviews sourced for this editorial.

Many guests said that their rooms were in need of upgrades and repairs. These guests described dated fixtures and furnishings, stained carpeting and a generally tired and rundown appearance. A few reviewers said that their rooms did not meet their cleanliness expectations, while a few other guests found the in-room heating ineffective and their rooms uncomfortably cold.

A few reviewers complained about poor food and selection at the free breakfast, while a couple of guests agreed that the breakfast at this hotel was not as good as they had experienced at comparable hotels. One reviewer described the selection as including "doughnuts, chocolate chips muffins and fruit loops".

As mentioned above, a couple of guests described the front desk agents they encountered as disinterested and unhelpful.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 2.8 out of 5, with 70% of 171 guests recommending the property.

TripAdvisor.ca ranked this hotel #9 out of 15 hotels in Kitchener, with an average score of 2.5 out of 5, from 246 reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
5.1
Mediocre
#
11 / out of 11
hotels in Kitchener

Rated 5.1/10 based on 1709 reviews

Ranked #11 out of 11 hotels in Kitchener

1709
Map Marker Howard Johnson Kitchener Conestoga
1333 Weber Street East, Kitchener, ON