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Guest Reviews
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6.8
Fair
#2 out of 7
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Guest Rating Explained
Rating: 6.8 / 10
| Hotel Rating Breakdown |
| Amenities: |
6.9 |
| Cleanliness: |
6.4 |
| Location: |
7.6 |
| Comfort: |
6.4 |
| Service: |
8.0 |
| Value: |
6.2 |
Details
No. of guest ratings: 8
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #2 out of 7 hotels in Kitchener ranked by guests.
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Anonymous guest from Ottowa, ON CA stayed on May 24, 2006
"My room was on the 2nd floor, but there was no elevator so I had to lug my luggage up and down the stairs. I wonder how elderly or physically challenged people would cope...
There was a note on the bed reminding guests that they can request feather pillows. This would've been a good idea, since the foam ones provided by default looked and felt as though they were purchased for a couple of dollars at a second-string department store.
The ironing board cover was so slippery I had to keep my hand on my shirt to keep it from falling off the board in between presses. The iron spilled water with every movement. The only available outlet was the one inside the lamp, although there was a short power bar in use behind the TV.
The bathroom was cramped, but clean. The hook on the door was too close to the shower, so I was not able to hang up my shirt to steam out the wrinkles while showering, lest it get wet. The shower drain stopper's neutral position is as a vertical slat inside the drain. This makes it difficult for water to escape, causing you to stand in 3 inches of water throughout the shower. There was no ventilating fan, but there was, instead, a grate built into the bottom of the bathroom door.
In the morning, I noticed a receipt under my door, indicating that, if the charges were accurate, I could simply leave my key in the room, and leave, with no need to check out in person. This was a nice touch."
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Kelly from Mt. Brydges, ON CA stayed on May 15, 2004
"we had beds that were very uncomfortable"
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Thomas from Waterville, US stayed on April 14, 2004
"The bed sheets were old and would not stay on mattress. One of the towels was so old that it was no longer white but a yellowish color. I t know it was clean but not very enticing next to the others."
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Overview & Amenities
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This property, located in the center of the Waterloo Region off Highway 8, is approximately six miles from Waterloo Wellington Airport, and 47 miles from Pearson International Airport. Local attractions include African Lion Safari, Sportsworld, St. Jacobs Mennonite Country, The Stratford Festival, golf, shopping, and a downtown nightlife.
Hotel amenities include concierge services, indoor and outdoor pool, whirlpool, sauna, on-site fitness facility, on-site restaurant and lounge, complimentary newspaper and parking, currency exchange, fax/photocopying services, business center, conference and banquet facilities, airline and car rental desks, on-site guest self-laundry facilities (washer/dryer), dry cleaning/laundry services, and a multi-lingual staff.
Guest rooms feature wireless high speed Internet, cable/satellite TV, balconies, iron and ironing board, air conditioning, safe deposit boxes, coffeemaker, hairdryer, and AM/FM alarm clock radios.
Policies
Guarantee:
Cancel:
Check-In: 1600
Check-Out: 1200
Services Description
On-site facilities -
general facilities -
ballroom banquet facility
bar conference room
dataport elevators
executive/club floors handicap facilities
ice/vending machines indoor pool
laundromat locker room
lounge meeting room
newsstand non-smoking rooms
outdoor pool restaurant
sauna steam room
wheelchair accessible elevators
whirlpool
chargeable facilities -
business center
fitness center
health club
parking facilities -
disabled parking
free parking
outdoor parking
truck/rv parking
Additional onsite facilities -
seasonal outdoor pool
Off-site facilities -
general facilities -
bank bar
barber/beauty shop casino
coffee shop convenience store
disco game room
gift shop golf course
indoor pool jogging track
kennel laundromat
locker room lounge
newsstand night club
outdoor pool pharmacy
restaurant spa
squash courts steam room
tanning beds tennis courts
train access whirlpool
chargeable facilities -
fitness center
health club
parking facilities -
truck/rv parking
Meeting and convention facilities -
Total nbr of meeting rooms - 9
Total measurement, all rooms - 7900 sq ft
Total meeting room capacity - 700
Capacity of largest meeting room - 400
Measurement of largest meeting room - 3560 sq ft
Capacity of smallest meeting room - 40
Seating format options -
meeting room name - meeting room
banquet - 250 board room - 160
classroom - 48 conference room - 400
open square - 32 reception style - 200
theatre style - 400 u-shaped - 36
Attraction Info
Dining Info
Recreation Info
On-site recreations -
* cardio vascular exercise * children s activities
* exercising * golfing
* stair stepper * stationary bike
* steam bathing * sunbathing
* swimming * tennis
* treadmill * universal gym
* volleyball * weightlifting
* winter sports
Off-site recreations -
* amusement park * baseball
* basketball * bicycling
* billiards/snooker * bowling
* boxing * cardio vascular exercise
* children s activities * dancing
* driving range * exercising
* fine dining * football
* gambling * golfing
* hiking * horseback riding
* ice skating * jogging
* karaoke * museum/gallery viewing
* nature preserves/trails * night clubs
* other activity * racquetball
* rower * shopping
* sightseeing tours * snow skiing
* soccer * sports events
* squash * stair stepper
* stationary bike * steam bathing
* sunbathing * swimming
* table tennis * tennis
* theater * treadmill
* universal gym * volleyball
* weightlifting * winter sports
* wrestling
Room Type Descriptions
Nbr of suites - 2
Play station on command movie system complimentary
Wireless high speed internet
Room amenities for all rooms -
room amenities -
120 ac / 120 dc / air conditioning / am/fm alarm clock
/ bath tub / bathroom amenities / cable/satellite tv /
coffee/tea maker / color tv / connecting room / desk /
direct dial telephone / easy chair / free newspaper /
hairdryer / handicapped room/facilities / in-room
movies / iron/ironing board / no smoking room / private
bath or shower / radio / remote control tv / shower /
smoke detector / telephone / television
technology -
dataport / voice mail
chargeable amenities -
high speed wireless
Room amenities for handicap rooms -
bathtub seat / closed-caption tv / rails in bathroom /
raised toilet with grab bars / safety bar in shower /
visual alarm / wheelchair accessible
max occupancy - 5
max nbr of rollaways - 1
play station on command movie system complimentary
wireless high speed internet
Kwc -
max occupancy - 3
max nbr of rollaways - 1
room description -
1 king wheelchair accessible
Xdb -
max occupancy - 2
max nbr of rollaways - 1
room description -
2 bed suite
Xst -
max occupancy - 2
max nbr of rollaways - 1
room description -
1bd suite
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Booking Information
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The hotel you have selected -- Holiday Inn Kitchener Waterloo -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Holiday Inn Kitchener Waterloo through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Holiday Inn Kitchener Waterloo computer reservation system in Kitchener, Ontario.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Holiday Inn Kitchener Waterloo. For your comfort and peace of mind, you may even.
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