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Older Kirkland Lake hotel with restaurant and pet-friendly rooms but mixed guest reviews

Pros
  • Free Wi-Fi and parking
  • According to some guests, the staff were polite and helpful
Cons
  • The rooms were dated and not fresh, according to several guests
  • The bathrooms were in need of upgrades, according to some guests
  • A couple guests complained about the on-site restaurant being closed with no further information
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Dec 11, 2014
Overview
This hotel is situated right on Highway 66, convenient for road travellers making a stopover or those who want to explore the area by car. With restaurants and shops within a 13-minute walk, this hotel's location would also suit travellers who want to access amenities on foot.

This hotel is 100% smoke free and each room comes with individual climate control, a coffeemaker, a hair dryer, cable TV, free local calls and free Wi-Fi. Rooms feature two double beds or one queen bed, and rooms with a jetted tub are available. Smoking rooms are available in a separate annex.

Parking is available on-site free of charge and pets are permitted to stay at this hotel for $25 per stay.

Dining is available on-site at Kirkland Lake Inn Restaurant. A lounge is also available Monday to Friday from 5 pm to 10 pm. There is a Tim Hortons next door to the hotel and other selections in walking distance.

The nearest shopping centre is Kirkland Lake Mall, a 1-minute drive southwest along the highway. Hockey Heritage North is a 2-minute drive southwest while The Museum of Northern History at the Sir Harry Oakes Chateau is 2 minutes away by car. Giant Tiger and BDR Drug Mart are less than a 1-minute walk from the property. (All driving and walking estimates: Google Maps)

Verified with a front desk agent on April 1, 2013: free Wi-Fi, free parking, on-site restaurant and pet policy.
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The Good
Of the reviews sourced for this analysis, the majority of them were negative. Many guests were not happy with their stays and would not return to this hotel. However, guests still gave positive feedback on the staff and service and the rooms.

Some guests felt the staff were polite and helpful. The service seemed to be the only highlight of their stays.

A couple guests thought the rooms were clean and updated, however, there are opposing opinions and mixed reviews about this (see below for more details).
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The Bad
As mentioned above, the majority of reviewers were not happy with their stays and would not return. Guests complained about the condition of the rooms, the cleanliness of the bathrooms and the on-site restaurant.

While there were a couple guests who felt the rooms were updated, several guests did not. They felt the rooms were stale and dated and were not impressed with the accommodations.

Additionally, some guests claimed the bathrooms were not clean upon their arrival and described the bathrooms as dirty and dated. One reviewer claimed there was mould on the floor while another described the tiles as gross.

The on-site restaurant became a source of inconvenience for a couple guests. They were not happy to find the restaurant was closed throughout the duration of their stay and the staff could not give any information on when the restaurant would re-open. As noted above, the restaurant was confirmed to be closed "until further notice" as of April 1, 2013.
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Show Sources
Sources
TripAdvisor.ca ranked this hotel as #2 out of 2 hotels in Kirkland Lake with an average rating of 2 out of 5 based on 13 reviews.

Hotels.com rated this hotel 4 out of 5 based on 3 reviews.

The author called the hotel to verify some information on April 1, 2013.
Editor's Analysis by Jennee R.
Analyzed by Jennee R.
Jennee loves to travel and loves to live vicariously through others to help them find the right place to rest their heads while away from home.
Guest Reviews
6.3
Fair
#
2 / out of 2
hotels in Kirkland Lake

Rated 6.3/10 based on 175 reviews

Ranked #2 out of 2 hotels in Kirkland Lake

175
Map Marker Super 8 Kirkland Lake
50 Government Road East, Kirkland Lake, ON