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Comfortable rooms, say guests, close to the 401 and shopping

Pros
  • Free Wi-Fi, free parking
  • Conveniently close to the 401 and to shopping
  • Clean, large, comfortable rooms, according to guests
  • Excellent service from staff, according to guests
Cons
  • Some guests were bothered by street noise, and by noise in their rooms
  • A few guests had trouble with their Wi-Fi connections
  • Aging decor, according to guests
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Parking
Rates & Availability
Editor's Analysis
Updated May 8, 2014
Overview
Located on the north part of Princess Street (one of Kingston's main arteries), a 3-minute drive south of Hwy 401 and about an 8-minute drive from the downtown area, this hotel is popular with travellers who seek accommodations at a lower price point along this major travel route.

All of the 103 rooms at this hotel have free Wi-Fi, a coffeemaker, a hair dryer, a mini-fridge and an iron and an ironing board. Both smoking and non-smoking rooms are offered. Guests can choose between standard rooms (king, queen or double beds) or more spacious suites (which sleep up to 5). Pets are not permitted at this hotel.

Guests can dine on site at the Cafe La Salle, serving breakfast, lunch and dinner daily. The Cavalier Room serves lunch and dinner daily. Guests can unwind with a drink, or dine on lighter fare at Pierre's Lounge. There are also a number of restaurants within a 5-minute walk from the hotel. On-site amenities include free parking, an indoor pool, a hot tub and a sauna.

Many of Kingston's tourist attractions are easily accessible from this hotel, but you will need a car to get to them. Fort Henry National Historic Site is a 14-minute drive away. Cataraqui Town Centre (Kingston's largest shopping mall) is a 2-minute drive west of this hotel. Some big box stores (Chapter's, Rona, Staples, Costco, Shoppers Drug Mart) are within a 2- to 10-minute walk.

Queen's University is about an 8-minute drive away. Guests travelling by air should plan for a 13-minute drive between the hotel and Norman Rogers Airport (YGK) and rail travellers should plan for a 3-minute drive to the VIA Rail station. (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi and parking (call date September 13, 2012).
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The Good
Guests generally praised this hotel and were particularly enthusiastic about its location and about customer service.

Guests really liked this hotel's proximity to the 401 (Trans-Canada Hwy), and said that it was easy to locate. They also liked that there were a number of big box stores located nearby (within a 10-minute walk), as well as a number of restaurants (within a 2-minute drive). 

Staff here were excellent, according to guests, who appreciated the consistently warm, friendly and personalized service that they received throughout the hotel.

Rooms were clean, comfortable and well laid out, according to a number of guests. Several guests were also pleasantly surprised with the size of the rooms.

Price point was a major draw for several guests. There were several comments about affordable pricing and on a positive perception of value for what guests got in return for their room rate.

There were some additional comments about comfy beds and from guests who enjoyed the pool area.
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The Bad
Most of the reviews used for this analysis were favourable, although guests did have a few complaints in common, particularly problems with noise and with aging decor.

Noise disturbance was a problem for a few guests, both from the street and from noisy, rattling air conditioning units. A few guests indicated that that noise from guests in neighbouring rooms was a problem as well.

A number of guests felt that the hotel, while generally well maintained, was beginning to show its age. The decor was worn, and was in need of updating, according to these guests. 

A few guests had trouble with slow and unreliable Wi-Fi connections.

There were a few comments from guests who were disappointed that there was not breakfast included with the room rate.
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Show Sources
Sources
Hotels.com guest reviewers rated this hotel 4.0 out of 5, based on 64 reviews.

TripAdvisor.ca guest reviewers ranked this hotel #17 out of 36 Kingston hotels, based on 38 reviews.

Booking.com guest reviewers rated this hotel 8.2 out of 10, or "very good", based on 18 reviews.

Confirmed with a front desk agent: Wi-Fi and parking (call date September 13, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
7.4
Good

Rated 7.4/10 based on 221 reviews

Ranked #14 out of 23 hotels in Kingston


9 out of 10 | Verified Guest stayed August 04, 2013


8 out of 10 | Michael stayed December 26, 2012


7 out of 10 | Verified Guest stayed July 02, 2012

"nice and clean"

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8 out of 10 | Heather stayed October 16, 2011

"Nice hotel, but a bit expensive."

"Rooms were clean, large and modern, nice large washrooms and friendly desk staff. A little bit expensive for what it was, but would stay there again if I am ever in the area."

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7 out of 10 | Real stayed September 11, 2011


10 out of 10 | Verified Guest stayed September 04, 2011


7 out of 10 | Amanda stayed July 31, 2011

"Was good but could be better"

"The room was clean but not clean enough. They forgot to clean the spider webs out of the corners of the rooms. I am affraid of spiders and there were a few. Everything else was good. The restaurant was very pricey but its located very close to other restaurants. Overall me and my children had a good time."

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10 out of 10 | Verified Guest stayed July 15, 2010


9 out of 10 | Geraldine stayed July 04, 2010

"one word fantastic ."

"the service was great, the pool was great, and the bed was out of this world. It was very clean and I am hoping to stay there again soon.I have already recommended this to other friends and co-workers"

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8 out of 10 | Catherine stayed May 13, 2010

"very good"

"This hotel was very good.. I just didn't like the noise I could hear in the other rooms."

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9 out of 10 | Rosalyn stayed February 14, 2010

"The desk staff were very pleasant."

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7 out of 10 | Verified Guest stayed June 21, 2006


4 out of 10 | Verified Guest stayed May 27, 2006

"I requested an early check-in. Upon arrival at 1230hrs, I was told point blank that check-in was at 1500hrs and that there were no rooms available. While I understand that time is required to clean/prepare rooms for new guests, I find it hard to believe that there was not one clean room available at 1230hrs. Not all guests stay until check-out. In fact, I checked out of my room the next day at 0800hrs."

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7 out of 10 | Manuel stayed April 15, 2006


9 out of 10 | Dan stayed August 14, 2005


9 out of 10 | Liliana stayed July 24, 2005

"The service was excellent. The only concern that I have was the location of the ice machine. The location of this machine is not safe for anyone getting ice. I got hit by someone opening the door. One of our kids got hit as well. There is no other way where to stand while getting ice. I hope you do look into this matter and change the location. Thanks, Liliana"

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8 out of 10 | Carol stayed November 06, 2004


5 out of 10 | Claire stayed July 18, 2004

"The Hotel should of had a complimentary continental breakfast. Especially for the price. A 2 double size bed in one room. Basic amenities. We've stayed in other hotels with similar surroundings with breakfast included. Upon asking about it, was told that they'res more expensive hotels near the harbour with same amenities. What I should of been told with my suggestion that they would take it into consideration for future. Thanks Other than that, Hotel was okay."

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Map Marker Travelodge Kingston LaSalle Hotel
2360 Princess Street, Kingston, ON