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Comfortable rooms, say guests, close to the 401 and shopping

Pros
  • Free Wi-Fi, free parking
  • Conveniently close to the 401 and to shopping
  • Clean, large, comfortable rooms, according to guests
  • Excellent service from staff, according to guests
Cons
  • Some guests were bothered by street noise, and by noise in their rooms
  • A few guests had trouble with their Wi-Fi connections
  • Aging decor, according to guests
jump to full editor's analysis (below)
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Editor's Analysis
Updated May 8, 2014
Overview
Located on the north part of Princess Street (one of Kingston's main arteries), a 3-minute drive south of Hwy 401 and about an 8-minute drive from the downtown area, this hotel is popular with travellers who seek accommodations at a lower price point along this major travel route.

All of the 103 rooms at this hotel have free Wi-Fi, a coffeemaker, a hair dryer, a mini-fridge and an iron and an ironing board. Both smoking and non-smoking rooms are offered. Guests can choose between standard rooms (king, queen or double beds) or more spacious suites (which sleep up to 5). Pets are not permitted at this hotel.

Guests can dine on site at the Cafe La Salle, serving breakfast, lunch and dinner daily. The Cavalier Room serves lunch and dinner daily. Guests can unwind with a drink, or dine on lighter fare at Pierre's Lounge. There are also a number of restaurants within a 5-minute walk from the hotel. On-site amenities include free parking, an indoor pool, a hot tub and a sauna.

Many of Kingston's tourist attractions are easily accessible from this hotel, but you will need a car to get to them. Fort Henry National Historic Site is a 14-minute drive away. Cataraqui Town Centre (Kingston's largest shopping mall) is a 2-minute drive west of this hotel. Some big box stores (Chapter's, Rona, Staples, Costco, Shoppers Drug Mart) are within a 2- to 10-minute walk.

Queen's University is about an 8-minute drive away. Guests travelling by air should plan for a 13-minute drive between the hotel and Norman Rogers Airport (YGK) and rail travellers should plan for a 3-minute drive to the VIA Rail station. (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi and parking (call date September 13, 2012).
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The Good
Guests generally praised this hotel and were particularly enthusiastic about its location and about customer service.

Guests really liked this hotel's proximity to the 401 (Trans-Canada Hwy), and said that it was easy to locate. They also liked that there were a number of big box stores located nearby (within a 10-minute walk), as well as a number of restaurants (within a 2-minute drive). 

Staff here were excellent, according to guests, who appreciated the consistently warm, friendly and personalized service that they received throughout the hotel.

Rooms were clean, comfortable and well laid out, according to a number of guests. Several guests were also pleasantly surprised with the size of the rooms.

Price point was a major draw for several guests. There were several comments about affordable pricing and on a positive perception of value for what guests got in return for their room rate.

There were some additional comments about comfy beds and from guests who enjoyed the pool area.
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The Bad
Most of the reviews used for this analysis were favourable, although guests did have a few complaints in common, particularly problems with noise and with aging decor.

Noise disturbance was a problem for a few guests, both from the street and from noisy, rattling air conditioning units. A few guests indicated that that noise from guests in neighbouring rooms was a problem as well.

A number of guests felt that the hotel, while generally well maintained, was beginning to show its age. The decor was worn, and was in need of updating, according to these guests. 

A few guests had trouble with slow and unreliable Wi-Fi connections.

There were a few comments from guests who were disappointed that there was not breakfast included with the room rate.
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Show Sources
Sources
Hotels.com guest reviewers rated this hotel 4.0 out of 5, based on 64 reviews.

TripAdvisor.ca guest reviewers ranked this hotel #17 out of 36 Kingston hotels, based on 38 reviews.

Booking.com guest reviewers rated this hotel 8.2 out of 10, or "very good", based on 18 reviews.

Confirmed with a front desk agent: Wi-Fi and parking (call date September 13, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
7.5
Good

Rated 7.5/10 based on 333 reviews

Ranked #12 out of 23 hotels in Kingston

333
Map Marker Travelodge Kingston LaSalle Hotel
2360 Princess Street, Kingston, ON