Super 8 Motel KingstonSuper 8 Motel KingstonSuper 8 Motel KingstonSuper 8 Motel Kingston

Budget-friendly property with clean and comfy rooms, offering friendly service and good value

Pros
  • Free amenities: Wi-Fi, breakfast, parking, local calls
  • Many guests were pleased with the rates and value received
  • Guests found the location good for accessing the highway and nearby restaurants
  • Guests were typically happy with their clean and comfy rooms
  • Many guests found the staff to be excellent
Cons
  • A few guests found worn fixtures in their bathrooms
  • Some guests said their rooms were not as clean as they expected them to be
  • A couple of guests complained of heaters that did not work effectively
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Breakfast
Free Parking
Rates & Availability
Editor's Analysis
Updated Sep 21, 2014
Overview
The Super 8 Kingston is located on Princess Street, just to the east of MacDonnell Street, in the city of Kingston, Ontario. This is a budget-friendly motel with good highway access.

Guest rooms and suites at the property feature cable television and hairdryers. For bedding, the rooms have either two double beds, one queen bed, one twin bed, or one king bed. No room accommodates more than four people and the hotel is mainly non-smoking with the exception of the King Suites.

The Super 8 Kingston features free Wi-Fi, free SuperStart continental breakfast, free local calls, and free parking. Guests who are under 17 years of age also stay free with an adult.

The hotel is about 4.3kms from Highway 401 which leads east to Montreal or west to Toronto. The Kingston Memorial Centre and the International Hockey Hall of Fame are about a 9-minute walk from the property. Several military bases are also in the area while Queen's University is located about a 4-minute drive from the motel. There is a Tim Hortons next to the motel and other restaurants along Princess Street in walking distance.

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The Good
Many guests who stayed at the Super 8 Kingston made positive comments about the hotel in their reviews. These guests often complimented the property's rooms rates, the staff, and the location.

In regard to the room rates, guests often thought that they received fair value for the price that they were charged. Guests said that the room rate was cheap or good and felt as though they couldn't complain about some possible concerns pertaining to the hotel because of the inexpensive rate. The free wireless Internet at the property also added some value to the room rate for some guests.

Guests also typically enjoyed their interactions with staff at this hotel. The employees are often described as friendly and/or helpful with the manager of the property receiving some compliments as well for honesty and customer service.

Lastly, the location of this property was convenient for some guests. These guests thought that they were close enough to both downtown and public transportation. Occasionally, guests expressed satisfaction with the hotel's proximity to shopping and restaurants and a Tim Hortons was mentioned by multiple guests as being very near to the hotel.
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The Bad
Guests who complained about the hotel were very frequently upset about either the quality of their room and/or the housekeeping service. 

Some guests described worn and leaky fixtures in the bathrooms, heaters that did not work properly and dirty carpets.
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Show Sources
Sources
Expedia.ca guest ratings averaged to 2.0 out of 5 and 25% of guests recommended the property.

TripAdvisor.com ranked the hotel 27th of 35 Kingston properties and had 77 guest reviews.

Booking.com guest ratings averaged to 5.7 out of 10 and had 73 guest reviews.
Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.
Guest Reviews
4.8
Poor

Rated 4.8/10 based on 73 reviews

Ranked #23 out of 23 hotels in Kingston


7 out of 10 | Verified Guest stayed March 14, 2014


6 out of 10 | Verified Guest stayed November 16, 2013


4 out of 10 | Saysana stayed July 21, 2013


7 out of 10 | Verified Guest stayed July 14, 2013

"Decent room for the money"

"The customer service was excellent. The gentleman that checked us in was pleasant and helpful. We had to change rooms because the first room must have been right under the generator or some sort of machinery on the roof. It made a loud buzzing noise that was hard on the ears. I requested the change and within a few minutes we were in another room with apologies. The checkout was also smooth and professional. The room was nice. Though a bit dusty in places everything was in working order. I liked the fact that the floors were wooden. It seemed cleaner then carpet. The bathroom was clean though very small. It caused the only problem that we had with the room. The bathroom didn't have a fan so when we showered we left the door open. The heat from the shower set the smoke alarm off. Even opening the door after the shower set off the alarm. Some flapping of a towel stopped it. More annoying then anything. Installing a fan would fix it. Some shears on the window would have been nice. The curtains could be pulled back for sunlight while still maintaing some privacy. Overall for the money we were satisfied with the room and would stay there again."

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7 out of 10 | Brenda stayed May 27, 2013

"Clean but bathroom very small"

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1 out of 10 | Mike stayed April 27, 2013

"worst !"

"Blood on sheets..gross! Bath tube and sink CLOGED room really small dirty floors..the only thing good was that we were close to were we had to go...for weekend..dont know how this hotel stays open"

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9 out of 10 | Catherine stayed March 23, 2013

"Clean and comfortable"

"Had an unexpected stay at the Super 8 on Princess St. It was convenient, comfortable and clean. There was a space heater so the room was relatively warm since it was still pretty cold outside. Lots of clean towels and free parking."

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7 out of 10 | Marc stayed March 10, 2013

"Marc Goneau"

"The size of the bed was great, but not the size of the room of bathroom. The location was very accessible to downtown. Thanks!"

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6 out of 10 | Verified Guest stayed November 05, 2012

"It is okay for the location and price."


8 out of 10 | Robert stayed October 28, 2012

"the location for my purpose was good. The room was clean and comfortable. The hallway noise seemed to travel somewhat but it was tolerable. overall the room was good value for my trip. It was the clean, safe and accessible. The staff was friendly and always available. Great value. Recommended for the budget conscience."

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8 out of 10 | Tanya stayed October 28, 2012

"Party weekend"

"There was nothing bad about the hotel! Price was incredible for a sat night! And it was close to walk from our venue or cheap in a cab! It was very comfortable! I would go again for sure!"

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6 out of 10 | Maryann stayed October 28, 2012


2 out of 10 | Verified Guest stayed June 24, 2012

"Cheap good service but neads a make over badly"

"The room was very inexpensive but unclean, and the mattresse was hard and old. The place smelled funny, paper walls. would not recommend."

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4 out of 10 | Verified Guest stayed July 03, 2011

"Not good, Would not ever go back there."

"Dirty, Rooms to small, poor access (door wouldn't open from outside. Overall, not very satisfactory."

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2 out of 10 | Verified Guest stayed July 03, 2011

"Take my advice"

"I have stayed at other Super 8's and they were at least clean, this one is in a bad neighborhood, the upkeep is poor, the rooms are small and the bathrooms are so tiny you can barely turn around in them, the maid service does an extremely poor job of cleaning. Just a terrible place to stay...never again."

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2 out of 10 | Joerg stayed April 19, 2011


4 out of 10 | Verified Guest stayed March 12, 2011

"Rude staff"

"staff is very rude, Will avoid all super 8's now because of a couple rude staff at this location."

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4 out of 10 | Keyna stayed January 16, 2011

"not so good"

"1) Didnt like how the they had feather duvet covers when I specifical request none when I booked online.. I have brething difficulties ! 2) Didnt like to portable heat that was making a clicking sound troughout the night ! 3) Rooms are not very sound proof... Heard loud and clear people walking in the halls at 3 am and then again at 7 am... Very bad time trying to sleep"

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10 out of 10 | Wayne stayed January 11, 2011


8 out of 10 | Verified Guest stayed November 01, 2010


6 out of 10 | Alexander stayed October 10, 2010


out of 10 | Verified Guest stayed September 02, 2010


2 out of 10 | Verified Guest stayed May 01, 2010

"Excellent geographical location - near the universtiy and downtown. The bed was clean and comfortable and for $75 a night for one night, it served the purpose. The room had not been vacuumed (laminate flooring) and the bathroom was so bad that I didn't even take a shower and I was hesitant to use the toilet. The towels were frayed. The corridors have low ceilings and you feel like you are underground. It's just dirty. Continental breakfast? I didn't take a chance. It looked pretty bad."

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9 out of 10 | Amanda stayed March 05, 2010

"Was only there for the night, staying for an interview. It was a very affordable and I definitely recommend it to other people having a short stay in Kingston."

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9 out of 10 | Beate stayed December 11, 2009

"The staff was verry frindly and would give it an A+ on hospitallity i like super 8 cause of afordabillity"

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4 out of 10 | Verified Guest stayed October 04, 2009

"The walls must be paper thin because I clearly heard everyone outside my room in the halls - into the wee hours of the night. One night another patron came to my door at 4am knocking (and soon pounding) on the door. When I told him he had the wrong room he wouldn't believe me at first."

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7 out of 10 | Brad stayed September 25, 2009


6 out of 10 | Verified Guest stayed September 08, 2009


8 out of 10 | Verified Guest stayed August 30, 2009

"Excellent value for the money. Clean and well cared for."

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2 out of 10 | Nancy stayed August 23, 2009

"I am an experienced traveller, having toured in 97 countries, including many developing and least-developed countries. I am very easy to please, but this motel was unacceptably poor. I recently stayed in far superior accommodations in non-tourist destinations like Iran, Azerbaijan, Georgia and Armenia. My room was not much more than dorm-style (in and of itself, not a problem, as I am travelling solo this time),the carpet was stained, the sheets were thin, I had only one bath size towel, no hand towel, no face cloth and the bath mat was folded and presented in such a way as to hide the stains that were revealed at unfolding. The ground floor window was, I felt, unsecure to the point that I slept without the noise of air conditioning in order to be alert in case of an attempted break in. When I was ready to check out, I got to the reception desk and there was no one there. I rang the little bell numerous times and another hotel guest drew my attention to a sign that said "back in 5 minutes". I loaded my car and returned, but still no one. I waited 10 minutes and finally left the key card on the counter with a written note. The corridors smelled musty and I heard air freshener being sprayed up and down outside my room. There was a silverfish in the bathtub, which was covered in soap scum. If I hadn't already paid for the room, I definitely would have deemed it unacceptable and moved to another place. The entire building should be razed and something new built in its place."

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8 out of 10 | Al stayed July 02, 2006

"We needed to check out late and the owner was very accomodating. Very much appreciated."

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8 out of 10 | Sarah stayed June 11, 2006


2 out of 10 | Verified Guest stayed May 14, 2006

"If you are looking for a cheep place to crash and that is about it this is the hotel for you. I have nothing good to say about this hotel"

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8 out of 10 | Peter stayed April 29, 2006

"Basic no-frills motel, not a lot of amenities, but very clean, seems well kept up. No-smoking room really was (no smoke odour). Comfortable bed. TV worked. Shower worked. What else do you need for a short stay?"

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2 out of 10 | Dennis stayed April 29, 2006

"I stayed in two different rooms, double and single. The washroom in the double was too small. One can barely turn around and I am not a big person. The washroom in the single was slightly bigger but in poor condition(tub caulk was mouldy and peeling). In the single room the walls were dirty, lighting was poor, the TV reception was also poor and the remote was broken. The air conditioner was so loud on low speed that one could not sleep. In both rooms the heat could not be controlled. There was a lack of shampoo and soap in both rooms and the single room only had a very thin bath towel in it. I will never stay there again."

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7 out of 10 | Mark stayed April 13, 2006


8 out of 10 | Kyle stayed March 26, 2006

"Even thought my room was designated "non-smoking," it was across the hall from "smoking" rooms, meaning that the halls smelled strongly of cigarette smoke."

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7 out of 10 | Jacques stayed March 05, 2006

"bring your own pillows hard as a rock hotel was good other patrons weren't loud and running in the halls at all hours of the night used this hotel for what we needed a place to bathe and lay your head spent most of the day away from it"

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6 out of 10 | Ram stayed February 25, 2006


8 out of 10 | Verified Guest stayed October 02, 2005

"Had nothing bad to say about the place, the staff was nice and the area was convienent (being on Princess St. which is one of the main streets in Kingston). Nice place overall."

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3 out of 10 | Paul stayed September 25, 2005


8 out of 10 | Jose henrique stayed August 18, 2005


8 out of 10 | John stayed July 28, 2005

"Room rate included a breakfast snack (juice and baked items); a nice touch. Motel is economical and well situated in Kingston."

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2 out of 10 | Verified Guest stayed July 27, 2005


3 out of 10 | Verified Guest stayed July 24, 2005

"No hot water for showers in morning. Sink nearly plugged - water went down, but so slowly we had to wait to rinse our toothbrushes. Bathroom so small it felt like a broom closet. Pillows terrible - we had to go out and buy some. WHen we reported problems, all we got was "thank you for telling us" - no apology even. By the way, CAROLE CHAMBERLIN reserved and signed for room .. NOT JOHN CHAMBERLIN - check your facts if you're going to send people surveys!!!"

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8 out of 10 | Verified Guest stayed June 12, 2005


6 out of 10 | Verified Guest stayed April 10, 2005


7 out of 10 | Richard stayed February 13, 2005

"Not enough towels. Only 1 big one for 2 people. Too hot! could not sleep so opened window. Then, way too noisey!"

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8 out of 10 | Ross stayed October 30, 2004


8 out of 10 | Herbert stayed August 30, 2004

"Small point, but my wife wanted to take a bath rather than shower. The drain plug didn't work. Perhaps they are non-functional intentionally, but it was a little inconvenient plugging the drain with a wash cloth. Otherwise, we wanted a clean place to rest for a night. The room was clean, and the bed was comfortable. Thanks."

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4 out of 10 | Alexander stayed August 22, 2004

"The rooms were very small. Some sockets in the room didnt work. Wall paper was peelings off in some locations. The view out of the window showed lots of broken glass and debris on the outside roof. parking for larger vehicles (pick up trucks) was difficult. Staff was decent and very friendly. Security was a concern, as fire exit was open all night. Revellers at 3;30am were not controlled and a guest eventually had to shut down the party. All in all, not a great experience, this hotel needs some major work on its infrastructure. It seems like no money is being spent to keep the facility up to snuff."

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8 out of 10 | Elizabeth stayed July 11, 2004


8 out of 10 | Herb stayed July 03, 2004


8 out of 10 | Sharon stayed May 22, 2004


9 out of 10 | Frank stayed May 15, 2004


8 out of 10 | Allan stayed May 07, 2004


8 out of 10 | Alex stayed February 18, 2004

"I would recommend but only as a good value for a short time spent. Room was small, bathroom was clean but very small. No shampoo supplied, only soap. Ice machine was out of order on arrival and was still out of order the next day. Rooms are located as such to provide good resistance to traffic noise which made it very quiet. It is located within blocks of downtown stores and shopping malls and makes walking a possible option but only in good weather but not practical for carrying goods any distance from the malls etc."

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2 out of 10 | Verified Guest stayed February 14, 2004


4 out of 10 | Verified Guest stayed January 31, 2004

"The power in our rooms kept on going off. It went off at night when temperature was -20 celcius. We were asleep and it was freezing. The heating needs improvement. The bed sheets have some kind of static problem. We kept on experiencing sparks under the cover. Parking space was hard to find. Need more organize parking arrangements."

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4 out of 10 | Verified Guest stayed October 26, 2003

Map Marker Super 8 Motel Kingston
720 Princess Street, Kingston, ON