OverviewThe Radisson Kingston Harbourfront is located near the eastern tip of Johnston Street in Kingston, Ontario, very close to Lake Ontario. Kingston's City Park is about 1km away, the Kingston General Hospital is about 1.2kms away, while Queen's University is about 1.4kms away. The Wolfe Island Ferry Terminal is also a short distance at 650 meters away (all distances: Google Maps).
The 100% non-smoking property has an indoor rooftop pool, a fitness centre, a business centre, and a restaurant and lounge. Guests rooms have harbour views, refrigerators, cable television, coffee makers, hair dryers, irons with ironing boards, and in-room movies.
Junior suites are also available at the Radisson Kingston Harbourfront and they include full kichenettes, king beds, and pull-out queen sofa beds.
Free services or products at the hotel include bottled water, high speed Internet access, and weekday newspapers.
Parking at the hotel is sheltered and costs $15 per night.
The GoodGuests who stayed at the Radisson Kingston Harbourfront generally thought highly of the property. In their reviews, guests typically commended their rooms, the hotel staff, the location, and the restaurant food.
Guests who were impressed by the room they received often said that it was clean. Slightly more often, guests expressed approval of the view from their room which overlooked the harbour and Lake Ontario. Occasionally, guests also said that they liked having a large television in their room.
Several guests also thought highly of the staff of this hotel. They were frequently described as "friendly" or "helpful."
Many guests also said that they liked the location of this property. Part of that definitely had to do with the view that derived from the close proximity to Lake Ontario however guests also liked being close to downtown Kingston. Multiple guests said that they were able to find nice restaurants near the hotel.
Several guests who dined directly at the hotel were also impressed. The food at the Aquaterra restaurant was very well reviewed as was food ordered via room service. Guests also appreciated being given free apples and cookies at check-in time.
The Bad
Guests who disliked aspects of their stay were a minority as this was a well-liked hotel. However, a couple of issues still stood out in guest reviews.
The most common complaint that guests made pertained to the parking at the hotel. Most guests who complained simply lamented over the price of parking which was $15 per night. Guests who did not complain directly about the price, said that the parking itself was tight and hard to manoeuvre.
Some guests complained about the Sleep Number beds that the hotel features in most of their rooms. Those are beds that can be adjusted to certain levels of hardness or softness. The guests that complained about the beds found them uncomfortable with fewer guests stating something to the opposite.
TripAdvisor.com ranked the property 9th of 35 hotels in Kingston and the site had 104 reviews.
Hotels.com guest ratings averaged to 4.1 points out of 5 and 81% recommended the property.
Priceline.com guest ratings averaged to 7.9 points out of 10 and the property ranked 4th of 27 Kingston hotels.
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Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.
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