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Holiday Inn Kingston - Waterfront

Holiday Inn Kingston - Waterfront is a 3 star hotel in Kingston, Ontario, Canada 2 Princess Street, Kingston, ON, Canada
Estimated Price
$182
CAD
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Guest Reviews
Amenities
Booking Information

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Other Hotels
in Kingston by Holiday Inn
Holiday Inn Express Hotel & Suites Kingston (6.9 km)

Near the waterfront, friendly staff, clean rooms, but said to be a bit pricey

Pros 
  • Numerous guests liked being near the waterfront
  • Many guests liked the views from the hotel
  • Guests often called the staff friendly
  • Several guests thought that the hotel was clean and/or comfortable
  • Free Internet, free local calls, and an indoor pool
Cons 
  • Many guests thought that the hotel was expensive
  • Several guests thought that the parking should have been free
  • Some guests thought the hotel was on the older side
  • Breakfast and parking both cost extra

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Editor's Analysis
Updated on Mar 23, 2012
Overview
The Holiday Inn Kingston Waterfront is located at the end of Princess Street in Kingston, Ontario just prior to the city's waterfront. Facilities at the non-smoking hotel include self parking ($14/night), meeting space, guest laundry, and a business centre. Leisure facilities include a restaurant (breakfast extra), a fitness centre, an indoor pool, an outdoor pool, a whirlpool, and a sauna.

The five-story hotel has 197 guest rooms that were all renovated in 2009. Amenities include complimentary wireless Internet, free local calls, cable television, coffee makers, mini-fridges, work desks, irons, ironing boards, and air conditioning. All rooms at the hotel have either one king bed or two double beds (verified with front desk).

Check in time is at 3pm and check out time is at 11am.

The Wolfe Island Ferry Terminal (280m) is just to the north of the hotel and Queen's University is to the hotel's south (1.4km). The Kingston Memorial Centre is also near the property at a distance of about 2.0km (distances - Google Maps).
The Good
Guests that stayed at the Holiday Inn Kingston Waterfront were generally happy with the hotel. The location of the property, the views from the guest rooms, and the hotel staff all received consistent praise.

Guests that liked the location of the property were quite numerous. They frequently indicated that they liked being near to the waterfront, to downtown, or to restaurants. Occasionally guests mentioned that they were close to other Kingston destinations such as Queen's University.

Related to the location, many guests indicated that they enjoyed the views from the hotel. One guest, for example, said that the "view of the water and boats was excellent" while another guest called the view of the harbour "beautiful." 

The staff at the hotel hardly received any complaints in reviews and several guests indicated that they were happy with the service they received. The employees were commonly called "friendly" and other guests felt that the staff were polite.

Lastly, some guests mentioned that the hotel was comfortable and the beds received some praise. One guest, for example, said that his/her king bed was "insanely comfortable." The hotel also received a lot of compliments for cleanliness.

The Bad
There were not too many areas that received a high concentration of complaints however several guests complained about the hotel's prices.

Usually the guests that felt that the hotel was expensive mentioned their room rates. One guest, for example, called the hotel "expensive," another guest said that the price was "a bit high," and another guest mentioned that he/she was "a bit surprised at the high price upon booking." 

Many guests were also critical of the cost of parking. These guests usually felt as though parking service should have been included in room rates.

Some guests felt as though the hotel was a little bit old. One guest, for example, called it "very outdated" and another guest said that the property was "getting tired." Another guest indicated that for the price that was paid that he/she "would have expected a less dated look." 

Lastly, the fitness centre at the hotel received some criticism. It was called "below average" or "a joke" and one guest felt that the equipment was "ancient."
Priceline.com guest ratings averaged to 7.6 points out of 10 and the hotel ranked 6th of 27 Kingston properties.

Booking.com guest ratings averaged to 8.5 points out of 10 and the site had 36 reviews.

Hotels.com guest ratings averaged to 4.0 points out of 5 and the site had 30 reviews.

Front Desk Agent: rooms have either two double beds or one king bed.
Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.


Guest Reviews
7.6
Good

#12 out of 23
Guest Rating Explained
Rating: 7.6 / 10 Details

No. of guest reviews: 434
Guest Recommended: Yes
Guest Ranking Explained

Holiday Inn Kingston - Waterfront is #12 out of 23 hotels in Kingston ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Verified Guest from Limoges, ON CA rated Holiday Inn Kingston - Waterfront 8 out of 10 on August 05, 2013 Verified Guest Hotel Review
Hotel review by guest is Positive
Robert from Stoney Creek, ON CA rated Holiday Inn Kingston - Waterfront 9 out of 10 on June 16, 2013 Verified Guest Hotel Review

"Fabulous hotel even better staff"
"We stayed her June 1st and had a mix up with out reservation. After more than an hour the desk clerk had it all straightened out and we had a great night in the hotel. Now if you could have stopped the rain it would have been perfect."
Hotel review by guest is Positive
James from Sudbury, ON CA rated Holiday Inn Kingston - Waterfront 9 out of 10 on December 01, 2012 Verified Guest Hotel Review

"perfect locaton"
"how can this location be beat ?? you are literally minutes from everthing in downtown Kingston,,staff is friendly,rooms are very clean, facilities are above average however one suggestion would be to move the workout area away from the very warm sauna, hotub, and pool area as it is near impossible to work out in there{too hot}"
Hotel review by guest is Unknown
Shannon from Bowmanville, ON CA rated Holiday Inn Kingston - Waterfront 5 out of 10 on October 23, 2011 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Unknown
Verified Guest from Mississauga, ON CA rated Holiday Inn Kingston - Waterfront 4 out of 10 on August 20, 2006 Verified Guest Hotel Review

"Great location right by the water, that's probably the only good thing about this hotel. way over priced for what you get. The hotel feels old and dated."
Hotel review by guest is Positive
Philippe from Brossard, QC CA rated Holiday Inn Kingston - Waterfront 7 out of 10 on July 22, 2006 Verified Guest Hotel Review

"The ammenities in the bathroom could be improved for the price of the room, it was very basic."
Hotel review by guest is Positive
Jim from Toronto, ON CA rated Holiday Inn Kingston - Waterfront 8 out of 10 on June 02, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Marianne from Lasalle, ON CA rated Holiday Inn Kingston - Waterfront 7 out of 10 on May 26, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Ottawa, ON CA rated Holiday Inn Kingston - Waterfront 8 out of 10 on May 18, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Toronto, ON CA rated Holiday Inn Kingston - Waterfront 8 out of 10 on April 27, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Toronto, ON CA rated Holiday Inn Kingston - Waterfront 7 out of 10 on April 27, 2006 Verified Guest Hotel Review
Hotel review by guest is Negative
Craig from St. Thomas, ON CA rated Holiday Inn Kingston - Waterfront 5 out of 10 on March 14, 2006 Verified Guest Hotel Review

"Paying extra for parking in Kingston? Get real!"
Hotel review by guest is Positive
Bonnie from Mississaga, ON CA rated Holiday Inn Kingston - Waterfront 8 out of 10 on March 08, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Laurie from Stittsville, ON CA rated Holiday Inn Kingston - Waterfront 8 out of 10 on February 18, 2006 Verified Guest Hotel Review
Hotel review by guest is Negative
Mario from Montreal, QC CA rated Holiday Inn Kingston - Waterfront 3 out of 10 on November 09, 2005 Verified Guest Hotel Review

"The hotel was easy to find from the Hwy. On checking in, we felt like we were being rushed and we had to ask the best way to get to our room, as this was our fist time staying at this particular hotel. The room was average for the price, the bathroom was small and not very accessible for two people. The coffee maker was something you would find in a yard sale or flea market! The hair dryer quit after two minutes and there was no exhasut fan to take out the moisture. All in all, we will stay at the 4 Points or Howard Johnson next time. Mario & Helene"
Hotel review by guest is Negative
Clair from Brampton, ON CA rated Holiday Inn Kingston - Waterfront 3 out of 10 on September 25, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Peter from Guelph, ON CA rated Holiday Inn Kingston - Waterfront 7 out of 10 on August 17, 2005 Verified Guest Hotel Review
Hotel review by guest is Negative
Alison from Mount Forrest, ON CA rated Holiday Inn Kingston - Waterfront 5 out of 10 on August 08, 2005 Verified Guest Hotel Review

"No doubt about it, the location was excellent. We requested a room with a good view a month prior to arrival,....we were looking at the parking lot."
Hotel review by guest is Positive
Vernon from Coventry, EN GB rated Holiday Inn Kingston - Waterfront 9 out of 10 on July 20, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Carla from Toronto, ON CA rated Holiday Inn Kingston - Waterfront 8 out of 10 on June 03, 2005 Verified Guest Hotel Review

"Little cheesy to charge for parking."
Hotel review by guest is Positive
Thomas from Newtongrange, WY rated Holiday Inn Kingston - Waterfront 10 out of 10 on March 28, 2005 Verified Guest Hotel Review

"Staff enthusiastic and extremely helpful. Facilities excellent and entire hotel experience relaxing."
Hotel review by guest is Positive
Verified Guest from North Vancouver, BC US rated Holiday Inn Kingston - Waterfront 8 out of 10 on June 26, 2004 Verified Guest Hotel Review

"Excellent workout facilities."
Hotel review by guest is Positive
Robert from Ottowa, ON CA rated Holiday Inn Kingston - Waterfront 9 out of 10 on April 09, 2004 Verified Guest Hotel Review

"They were very polite and resolved my problems very quickly. The resteraunt is very clean and the gymn facitities are great, the best in the area."
Hotel review by guest is Positive
Ann from Nepean, ON CA rated Holiday Inn Kingston - Waterfront 8 out of 10 on February 07, 2004 Verified Guest Hotel Review


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • ATM / Cash Machine
  • Cable / Satellite TV
  • In Room Movies
  • Bath / Hot Tub
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Shops
  • Desk
  • Ballroom
  • Disabled Accessible Rooms
  • Internet Connection (wireless)
  • Bathrobes
  • Shower
  • En suite
  • Private Bathroom
  • Pool Indoor
  • Pool Outdoor
  • Cots
  • Luggage Storage
  • Shops in Hotel
  • Ice Machine
  • Vending Machines
  • Self Laundry
  • Pillow Top Mattress

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Other hotel options in Kingston:
More Frequently Booked
6.3 Fair
Econo Lodge City Centre
C$87
Higher Rated By Guests
7.7 Good
Seven Oakes Motel
C$91
Sometimes Less Expensive
7.7 Good
Four Points Hotel And Suites Kingston
C$161


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