Holiday Inn Kingston - WaterfrontHoliday Inn Kingston - WaterfrontHoliday Inn Kingston - WaterfrontHoliday Inn Kingston - WaterfrontHoliday Inn Kingston - WaterfrontHoliday Inn Kingston - WaterfrontHoliday Inn Kingston - WaterfrontHoliday Inn Kingston - WaterfrontHoliday Inn Kingston - WaterfrontHoliday Inn Kingston - WaterfrontHoliday Inn Kingston - WaterfrontHoliday Inn Kingston - WaterfrontHoliday Inn Kingston - WaterfrontHoliday Inn Kingston - WaterfrontHoliday Inn Kingston - Waterfront

Near the waterfront, friendly staff, clean rooms, but said to be a bit pricey

Pros
  • Numerous guests liked being near the waterfront
  • Many guests liked the views from the hotel
  • Guests often called the staff friendly
  • Several guests thought that the hotel was clean and/or comfortable
  • Free Internet, free local calls, and an indoor pool
Cons
  • Many guests thought that the hotel was expensive
  • Several guests thought that the parking should have been free
  • Some guests thought the hotel was on the older side
  • Breakfast and parking both cost extra
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Rates & Availability
Editor's Analysis
Updated Mar 23, 2012
Overview
The Holiday Inn Kingston Waterfront is located at the end of Princess Street in Kingston, Ontario just prior to the city's waterfront. Facilities at the non-smoking hotel include self parking ($14/night), meeting space, guest laundry, and a business centre. Leisure facilities include a restaurant (breakfast extra), a fitness centre, an indoor pool, an outdoor pool, a whirlpool, and a sauna.

The five-story hotel has 197 guest rooms that were all renovated in 2009. Amenities include complimentary wireless Internet, free local calls, cable television, coffee makers, mini-fridges, work desks, irons, ironing boards, and air conditioning. All rooms at the hotel have either one king bed or two double beds (verified with front desk).

Check in time is at 3pm and check out time is at 11am.

The Wolfe Island Ferry Terminal (280m) is just to the north of the hotel and Queen's University is to the hotel's south (1.4km). The Kingston Memorial Centre is also near the property at a distance of about 2.0km (distances - Google Maps).
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The Good
Guests that stayed at the Holiday Inn Kingston Waterfront were generally happy with the hotel. The location of the property, the views from the guest rooms, and the hotel staff all received consistent praise.

Guests that liked the location of the property were quite numerous. They frequently indicated that they liked being near to the waterfront, to downtown, or to restaurants. Occasionally guests mentioned that they were close to other Kingston destinations such as Queen's University.

Related to the location, many guests indicated that they enjoyed the views from the hotel. One guest, for example, said that the "view of the water and boats was excellent" while another guest called the view of the harbour "beautiful." 

The staff at the hotel hardly received any complaints in reviews and several guests indicated that they were happy with the service they received. The employees were commonly called "friendly" and other guests felt that the staff were polite.

Lastly, some guests mentioned that the hotel was comfortable and the beds received some praise. One guest, for example, said that his/her king bed was "insanely comfortable." The hotel also received a lot of compliments for cleanliness.
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The Bad
There were not too many areas that received a high concentration of complaints however several guests complained about the hotel's prices.

Usually the guests that felt that the hotel was expensive mentioned their room rates. One guest, for example, called the hotel "expensive," another guest said that the price was "a bit high," and another guest mentioned that he/she was "a bit surprised at the high price upon booking." 

Many guests were also critical of the cost of parking. These guests usually felt as though parking service should have been included in room rates.

Some guests felt as though the hotel was a little bit old. One guest, for example, called it "very outdated" and another guest said that the property was "getting tired." Another guest indicated that for the price that was paid that he/she "would have expected a less dated look." 

Lastly, the fitness centre at the hotel received some criticism. It was called "below average" or "a joke" and one guest felt that the equipment was "ancient."
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Show Sources
Sources
Priceline.com guest ratings averaged to 7.6 points out of 10 and the hotel ranked 6th of 27 Kingston properties.

Booking.com guest ratings averaged to 8.5 points out of 10 and the site had 36 reviews.

Hotels.com guest ratings averaged to 4.0 points out of 5 and the site had 30 reviews.

Front Desk Agent: rooms have either two double beds or one king bed.
Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.
Guest Reviews
7.6
Good

Rated 7.6/10 based on 581 reviews

Ranked #11 out of 23 hotels in Kingston


9 out of 10 | Robert stayed June 16, 2013

"Fabulous hotel even better staff"

"We stayed her June 1st and had a mix up with out reservation. After more than an hour the desk clerk had it all straightened out and we had a great night in the hotel. Now if you could have stopped the rain it would have been perfect."

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9 out of 10 | James stayed December 01, 2012

"perfect locaton"

"how can this location be beat ?? you are literally minutes from everthing in downtown Kingston,,staff is friendly,rooms are very clean, facilities are above average however one suggestion would be to move the workout area away from the very warm sauna, hotub, and pool area as it is near impossible to work out in there{too hot}"

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4 out of 10 | Verified Guest stayed August 20, 2006

"Great location right by the water, that's probably the only good thing about this hotel. way over priced for what you get. The hotel feels old and dated."

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7 out of 10 | Philippe stayed July 22, 2006

"The ammenities in the bathroom could be improved for the price of the room, it was very basic."

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5 out of 10 | Craig stayed March 14, 2006

"Paying extra for parking in Kingston? Get real!"

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3 out of 10 | Mario stayed November 09, 2005

"The hotel was easy to find from the Hwy. On checking in, we felt like we were being rushed and we had to ask the best way to get to our room, as this was our fist time staying at this particular hotel. The room was average for the price, the bathroom was small and not very accessible for two people. The coffee maker was something you would find in a yard sale or flea market! The hair dryer quit after two minutes and there was no exhasut fan to take out the moisture. All in all, we will stay at the 4 Points or Howard Johnson next time. Mario & Helene"

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5 out of 10 | Alison stayed August 08, 2005

"No doubt about it, the location was excellent. We requested a room with a good view a month prior to arrival,....we were looking at the parking lot."

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8 out of 10 | Carla stayed June 03, 2005

"Little cheesy to charge for parking."

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10 out of 10 | Thomas stayed March 28, 2005

"Staff enthusiastic and extremely helpful. Facilities excellent and entire hotel experience relaxing."

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8 out of 10 | Verified Guest stayed June 26, 2004

"Excellent workout facilities."

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9 out of 10 | Robert stayed April 09, 2004

"They were very polite and resolved my problems very quickly. The resteraunt is very clean and the gymn facitities are great, the best in the area."

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Map Marker Holiday Inn Kingston - Waterfront
2 Princess Street, Kingston, ON