Renovated rooms on Kingston harbour with beautiful views, in a prime downtown location
- Free Wi-Fi and free wired Internet
- Many guests found the hotel well located for accessing downtown destinations and the waterfront
- Many reviewers said that their rooms were well appointed with modern furnishings
- Guests said the staff were welcoming, helpful and courteous
- Several reviewers found the beds comfortable
- A few guests enjoyed the indoor pool area
- Many guests were pleased with views from their room and some of the hotel's public spaces
- Several guests complained about small parking spaces and the additional parking fees ($18) per night
Updated Oct 5, 2014
10 out of 10 | Nina stayed October 13, 2013
"beautifully renovated; excellent location; clean/comfortable"
"No bad comments to made"
9 out of 10 | Cecilia stayed July 07, 2013
"A great stay in a newly renovated hotel although not all areas are complete. The lobby area was kept at an extremely cold temperature while the hallways were humid. The rooms were beauiful and comfortable. Very convienient in the waterfront area. A great stay!"
6 out of 10 | David stayed May 18, 2013
"Problem is that it is being renovated. Only one elevator was operational and the restaurant was not great."
7 out of 10 | Robert stayed July 24, 2011
"Great hotel--needs better parking facilities"
"Insufficient parking for # of guest rooms. Car parked on exit ramps. Need to purchase or rent space at alternate location."
9 out of 10 | Kenneth stayed February 21, 2011
"Great location and view. Excellent staff. Poor that they charge for parking."
7 out of 10 | Verified Guest stayed April 26, 2010
"We liked our room just fine. However, the pillows were not to our liking - too soft."
8 out of 10 | Thomas stayed November 11, 2009
"Pool could be warmer"
8 out of 10 | Verified Guest stayed October 25, 2009
"had a problem with drainage in bathroom sink. reported it, still not working properly..everything else was fine."
9 out of 10 | Verified Guest stayed October 11, 2009
"All the rom have harbour views! It's gorgeous! The sleep number beds were amazing. the furiture all new, everything was beautiful!"
8 out of 10 | Angela stayed October 04, 2009
"The only problem I encountered was the noise factor.......the doors in the hotel didn't seal tightly, so hallway noise was an issue. Other than that, everything was fine. Angela"
7 out of 10 | Elaine stayed September 07, 2009
"When we went to the resturant for breakfast in teh morning, we were told by the waitress that the restruant was at capacity and was no longer taking customers. We were surprised that the waitress did not provide us with the option to wait till another beome available. It was only 9:30 am, a prime time for breakfast and there were other guests being turned down the same way. It was clear that there were empty tables in the upper section."
8 out of 10 | Verified Guest stayed August 24, 2009
"Waitress could have waited until we were finished our breakfast before plonking our bill down on the table. She made us feel rushed although it was only 10 am on a holiday morning. It didn't feel respectful of our space, just the job to get done around us."
8 out of 10 | Fiona stayed August 11, 2009
"Bathroom a litle tired. Ability to change firmness of the matress is not a feature I would seek out again in the future."
8 out of 10 | Janice stayed May 01, 2006
"Rooms near the elevator are very noisy."
9 out of 10 | Roseline stayed February 19, 2006
"Loved the scenic view from the room it was very relaxing and romantic, the service was very good, attention to the details was definately given and we would choose the Raddison again."
9 out of 10 | Manolito/teresa stayed January 14, 2006
"The parking space is too narrow."
8 out of 10 | Veronica stayed August 17, 2004
"bathroom could have been cleaner - room was very hot when I arrived"