Delta Kingston Waterfront HotelDelta Kingston Waterfront HotelDelta Kingston Waterfront HotelDelta Kingston Waterfront HotelDelta Kingston Waterfront HotelDelta Kingston Waterfront HotelDelta Kingston Waterfront HotelDelta Kingston Waterfront HotelDelta Kingston Waterfront Hotel

Renovated rooms on Kingston harbour with beautiful views, in a prime downtown location

Pros
  • Free Wi-Fi and free wired Internet
  • Many guests found the hotel well located for accessing downtown destinations and the waterfront
  • Many reviewers said that their rooms were well appointed with modern furnishings
  • Guests said the staff were welcoming, helpful and courteous
  • Several reviewers found the beds comfortable
  • A few guests enjoyed the indoor pool area
  • Many guests were pleased with views from their room and some of the hotel's public spaces
Cons
  • Several guests complained about small parking spaces and the additional parking fees ($18) per night
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Internet
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Rates & Availability
Editor's Analysis
Updated Oct 5, 2014
Overview
The Delta Kingston Waterfront Hotel is one of only a few waterfront hotels in downtown Kingston. Well suited for both business and leisure travellers, this property is within a 15-minute walk of several downtown destinations, including the Rogers K-Rock Centre and Queens University.

All rooms are smoke free and include a 42" flat screen TV, a mini-fridge, a coffeemaker, iHome Audio System, a desk and ergonomic chair, Internet and connectivity docks at desk level, Philosophy brand toiletries, an iron and ironing board, a hair dryer and air conditioning. Select rooms are equipped with a glass-enclosed spa shower (and no tub) and/or a sofabed, while suites also include fireplace. Every room at this hotel provides views of the water.

Free Wi-Fi and wired Internet are available throughout the hotel. Wheelchair-accessible rooms are available. Pets are permitted in select rooms for an additional fee of $35 per pet, per stay. There is a limit of two pets per guest room, however. 

Indoor parking is available on site for an additional fee of $18 per night.

The on-site restaurant, Aqua Terra, is open daily from 6:30 am and serves breakfast, lunch and dinner. Room service is also available during restaurant hours. The restaurant also features views of Lake Ontario.

Other on-site amenities include a rooftop indoor pool and hot tub, guest laundry facilities, dry cleaning service, a 24-hour business centre, meeting space, safe deposit boxes and a 24-hour front desk.

This hotel is adjacent to the pedestrian-only Waterfront Pathway (Rideau Trail) and is a 2-minute walk from Battery Park, which overlooks the water. The Pump House Steam Museum is 7 minutes away on foot, while the Kingston-Wolf Island ferry terminal is about a 10-minute walk away.

Access to Highway 2 is a 1-minute drive away, while the Royal Military College of Canada is 4 minutes away by car. The Kingston Centre shopping mall is an 8-minute drive away, while the Cataraqui Centre, a major mall, is about a 15-minute drive away. 

Kingston train station is 11 minutes away by car. Highway 401 is a 15-minute drive away, while the nearest airport, Ottawa International Airport (YOW), is about 2 hours away by car. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on August 11, 2014: All property details.
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The Good
Many of the reviews used for this analysis were overwhelmingly positive. In general, guests described enjoyable overall experiences and seemed happy about choosing this hotel for their stay in Kingston.

The staff were complimented by many guests for their friendly and helpful service.

Many reviewers found the hotel well located for accessing the waterfront and for walking to downtown destinations.

Many guests agreed that the rooms were well appointed with modern furnishings. Several reviewers said that their rooms were spacious, while several others noted that the beds were comfortable. Several guests stated that their rooms were clean, while a few reviewers found their rooms quiet.

Several reviewers were happy with the views of the water from their rooms and some of the public spaces of the hotel.

A few reviewers enjoyed the indoor pool and hot tub.

A few guests enjoyed the food service at the on-site restaurant, one guest exclaiming that it was exquisite and affordable, while a couple of other reviewers praised the views of the water from the restaurant.
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The Bad
Nothing seemed to go wrong for guests who stayed at this hotel and many reviews contained only positive comments. 

However, a few guests noted an area of the hotel that could be improved. These guests said that the on-site parking facility offered tight access and parking spaces that were too tight. Guests said the spaces would be difficult for larger pick-up trucks and vans.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.4 out of 5, with 97% of guests recommending the property.

TripAdvisor.ca ranked this hotel #5 out of 36 hotels in Kingston, with an average score of 4.5 out of 5, from 131 reviews.

The author called the hotel on August 11, 2014 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.3
Very Good

Rated 8.3/10 based on 235 reviews

Ranked #6 out of 23 hotels in Kingston


10 out of 10 | Nina stayed October 13, 2013

"beautifully renovated; excellent location; clean/comfortable"

"No bad comments to made"

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9 out of 10 | Cecilia stayed July 07, 2013

"great stay"

"A great stay in a newly renovated hotel although not all areas are complete. The lobby area was kept at an extremely cold temperature while the hallways were humid. The rooms were beauiful and comfortable. Very convienient in the waterfront area. A great stay!"

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6 out of 10 | David stayed May 18, 2013

"Dave"

"Problem is that it is being renovated. Only one elevator was operational and the restaurant was not great."

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7 out of 10 | Robert stayed July 24, 2011

"Great hotel--needs better parking facilities"

"Insufficient parking for # of guest rooms. Car parked on exit ramps. Need to purchase or rent space at alternate location."

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9 out of 10 | Kenneth stayed February 21, 2011

"Great hotel"

"Great location and view. Excellent staff. Poor that they charge for parking."

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7 out of 10 | Verified Guest stayed April 26, 2010

"We liked our room just fine. However, the pillows were not to our liking - too soft."

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8 out of 10 | Thomas stayed November 11, 2009

"Pool could be warmer"

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8 out of 10 | Verified Guest stayed October 25, 2009

"had a problem with drainage in bathroom sink. reported it, still not working properly..everything else was fine."

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9 out of 10 | Verified Guest stayed October 11, 2009

"All the rom have harbour views! It's gorgeous! The sleep number beds were amazing. the furiture all new, everything was beautiful!"

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8 out of 10 | Angela stayed October 04, 2009

"The only problem I encountered was the noise factor.......the doors in the hotel didn't seal tightly, so hallway noise was an issue. Other than that, everything was fine. Angela"

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7 out of 10 | Elaine stayed September 07, 2009

"When we went to the resturant for breakfast in teh morning, we were told by the waitress that the restruant was at capacity and was no longer taking customers. We were surprised that the waitress did not provide us with the option to wait till another beome available. It was only 9:30 am, a prime time for breakfast and there were other guests being turned down the same way. It was clear that there were empty tables in the upper section."

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8 out of 10 | Verified Guest stayed August 24, 2009

"Waitress could have waited until we were finished our breakfast before plonking our bill down on the table. She made us feel rushed although it was only 10 am on a holiday morning. It didn't feel respectful of our space, just the job to get done around us."

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8 out of 10 | Fiona stayed August 11, 2009

"Bathroom a litle tired. Ability to change firmness of the matress is not a feature I would seek out again in the future."

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8 out of 10 | Janice stayed May 01, 2006

"Rooms near the elevator are very noisy."

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9 out of 10 | Roseline stayed February 19, 2006

"Loved the scenic view from the room it was very relaxing and romantic, the service was very good, attention to the details was definately given and we would choose the Raddison again."

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9 out of 10 | Manolito/teresa stayed January 14, 2006

"The parking space is too narrow."

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8 out of 10 | Veronica stayed August 17, 2004

"bathroom could have been cleaner - room was very hot when I arrived"

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Map Marker Delta Kingston Waterfront Hotel
1 Johnson Street, Kingston, ON