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Guest Reviews
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5.5
Mediocre
#13 out of 14
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Guest Rating Explained
Rating: 5.5 / 10
| Hotel Rating Breakdown |
| Amenities: |
4.9 |
| Cleanliness: |
6.0 |
| Location: |
6.4 |
| Comfort: |
5.3 |
| Service: |
7.1 |
| Value: |
5.6 |
Details
No. of guest ratings: 10
Guest Recommended: No
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Popularity Ranking Explained
Rating: #13 out of 14 hotels in Kingston ranked by guests.
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Beverly from Hamilton, ON CA stayed on June 06, 2006
"I asked for a no smoking room, and there was a sign in the room that said it was non smoking. However, the room air was very bad with the smell of old, smokey cigarette smoke. It wasn't fresh smoke like someone down the hall or in the next room. It was definitely the smell of stale smoke in the carpet and wallpaper. I left the patio door open, but it didn't help much.
Did't bother to change rooms because it was late when I arrived and I was tired."
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Sylviane from Repentigny, PQ CA stayed on May 21, 2006
"The main reason I would not recommand was the odor of smoke in the room. It was really stong odor. All of us were non smokers, even our clothes were smelling"
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Anonymous guest from Carlton Place, ON CA stayed on April 01, 2006
"Stayed as part of a hockey tournament. Room had a very strong odour that, even though it was somewhat clean, did not present well due to odour."
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Shirley from Stoneycreek, ON CA stayed on January 19, 2006
"The staff was super nice and accomodating!!! Thank you"
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Ron from Fredericton, NB US stayed on August 22, 2004
"Entryways were dirty and narrow with luggage.
Rooms needed a very good cleaning ie: tables, couch, etc had not been moved and the carpets were dust covered and other items hidden behind these areas.
A fee was charged for Destination Marketing of $3.17 per day which was not included in any quotes or communication prior to receiving my bill. The desk clerk said he could do nothing that this was company policy. I intend to follow up on this charge.
On a positive note, the room make up people were very friendly and accommodating.
Ron"
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Tracy from Ottawa, ON CA stayed on October 25, 2003
"I booked a non smoking room on line. When I got to the room it stunk like smoke, and being asthmatic I called the front desk to ask if in fact, I had a smokers room. THe woman at the desk was very curt and told me I had booked a smoking room and said I had a preference for a non smoking room and that because none was available ..too bad. I should have left as it was 94$ for a lousy not very nice room. But I was tired and my friend and I were hungry. Anyways, the next day my clothes reeked of smoke just from being in the room. Anyways, I will not be going to the Comfort Inn again EVER. The woman at the desk was like a robot-rude and unfriendly. Fortunately, the next day the woman was excellent. Anyways, that was my nice nite in Kingston!!"
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Overview & Amenities
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Walking distance to shops and restaurants. Golden Griddle Restaurant adjacent. Free high-speed Internet access in all rooms. Rollaway and Crib available on request.
Policies
Guarantee:
Cancel: 4P
Check-In: 1300
Check-Out: 1100
Services Description
Attraction Info
Dining Info
Recreation Info
Room Type Descriptions
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Booking Information
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The hotel you have selected -- Comfort Inn Midtown -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Comfort Inn Midtown through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Comfort Inn Midtown computer reservation system in Kingston, Ontario.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Comfort Inn Midtown. For your comfort and peace of mind, you may even.
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